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Don't forget to give Vertex 3 one egg if you bought it - Page 2

post #11 of 20
Glad I went with Intel...
post #12 of 20
Quote:
Originally Posted by majin ssj eric View Post
glad i went with intel...
+1
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post #13 of 20
Quote:
Originally Posted by rpgman1 View Post
It's Sandforce that is having problems. Corsair noticed that on their Force Series 3 SSDs. Feels like they're giving the run-around to Corsair and OCZ. You could see why people flock to Crucial and Intel SSDs for better performance, reliability, and support. OCZ seems to handle them rather poorly compared to Corsair though.
The difference between Corsair and OCZ is that Corsair immediately chose the route of full disclosure and accountability while OCZ seems to be either ignoring the issue (and continuing to ship affected units) and/or offering pathetic compensation for those with faulty drives.

Quote:
Originally Posted by Corsair
Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD (Corsair part number CSSD-F120GB3-BK). Our review has identified that a significant percentage of these drive do not operate to specification. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself.

We’ve worked closely with our partners to determine a root cause but there is no single issue at fault. I’m sure you’ll have questions about how this could happen but we can only say that our production test did not catch this combination of issues and we have implemented multiple corrective actions, involving both firmware and hardware, and are confident we have resolved all currently known issues.

This is our fault, our production tests didn’t catch the issue before the drives were shipped to the consumer and we take full responsibility for our products, which is why we’re asking for them to be returned and will be picking up return shipping.
Even though my second-gen Force drive isn't a top-dog performer anymore I am certainly glad I chose to go with Corsair.
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post #14 of 20
Update on my Vertex 3 refund situation:

After replying to the e-mail where they offered a maximum refund of $250, stating it was unacceptable and that the SSD cost me $358 and since it didn't work from day one that I should receive that amount, they are now refunding me $371.59 (which is the SSD cost plus what I originally paid in postage during purchase). At least they've resolved the situation.

Crucial M4 128GB SSD + Akasa 2.5" to 3.5" Adapter = £182.40
OCZ Vertex 3 120GB SSD Refund = £229.59
PROFIT = £47.19
WIN!
    
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post #15 of 20
Thread Starter 
I asked OCZ for a refund, and they sent me RMA instructions that look like instructions for a replacement RMA. No way I'm using another Vertex drive.
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post #16 of 20
Quote:
Originally Posted by stepio View Post
I asked OCZ for a refund, and they sent me RMA instructions that look like instructions for a replacement RMA. No way I'm using another Vertex drive.
Be very firm that it's a refund that you want. Explain all the problems and tell them you've lost faith in the product and most definitely want a full refund. They will ask you to e-mail them a copy of the receipt and provide bank account information. Be warned, they tried to offer me a measly $250 when the price was $358. A further reply complaining yielded the full refund, though.
    
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post #17 of 20
There is a new firmware out now too fix the issue.Users with the older firmware haven't had any problems.A lot of vertex 3 owners are very happy.(that they didn't update their firmware).Also most of the issues are with laptop's.They just don't work well with sleep/hibernation.
Edited by djsi38t - 6/17/11 at 5:38pm
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post #18 of 20
I personally stopped buying OCZ products a long time ago. My first build used an OCZ PSU along with OCZ Memory, but then I learned that there were much better options for PSUs than OCZ, and OCZ stopped producing memory. I was hearing pretty horrible stories about their support shortly before they stopped producing memory too.

I don't really know why people trust them for SSDs since they stopped making memory...

Heck, I bought an A-Data SSD. A-Data is hardly one of the most trusted names in memory, yet I still considered them a step above OCZ.
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post #19 of 20
Thread Starter 
Quote:
Originally Posted by djsi38t View Post
There is a new firmware out now too fix the issue.Users with the older firmware haven't had any problems.A lot of vertex 3 owners are very happy.(that they didn't update their firmware).Also most of the issues are with laptop's.They just don't work well with sleep/hibernation.
2.08 didn't fix it. People still get blue screens. I personally got another BSOD 3 hours after installing 2.08.
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post #20 of 20
Quote:
Originally Posted by djsi38t View Post
There is a new firmware out now too fix the issue.Users with the older firmware haven't had any problems.A lot of vertex 3 owners are very happy.(that they didn't update their firmware).Also most of the issues are with laptop's.They just don't work well with sleep/hibernation.
The newest firmware does nothing to address the bsod issue. Sandforce did not even reproduce the bsod event for themselves until after the 2.08 firmware was released.

I'm running 2.08 and I've already had a bsod. And it has nothing to do with sleep/hibernation either. Both of those options and Ctstates were all shut off on my PC when the bsod started happening.
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