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Catalyst 11.6 BSOD

post #1 of 10
Thread Starter 
Hi guys, i turned on my PC and was then prompted to update to catalyst 11.6. I followed the instructions and then the screen went blank (i didnt think anything of it at this point) and then i got BSOD?? What do i do? I restored my system back to the time before i done this and now im prompted with the update again. Should i just ignore it? I know other people are having similar issues.
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post #2 of 10
i would ignore it, do you have the dump file from the BSOD?
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post #3 of 10
Thread Starter 
Quote:
Originally Posted by NineteenEleven View Post
i would ignore it, do you have the dump file from the BSOD?
No, sorry im a noob when it comes to these problems. The BSOD lasted long enough for me to only read the first two lines quickly where it stated "if this is the first time you have seen this screen restart your computer.....if you see it again try the next steps......" i didnt even have time to read the steps. What is the dump file? How do i get that if it happened again?
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Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
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post #4 of 10
Thread Starter 
Apart from system restore, was there another way to revert back catalyst 11.5? Remember i couldnt even get to the logon screen as the BSOD stopped me and kept restarting my PC.
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Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
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Windows 10 64Bit Dell u2711 Blackwidow Ultimate EVGA Supernova G2 650w 
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i7 930 @ 3.8 1.256v Asus P6tD Deluxe ATI 5870 12GB Corsair 1600MHz DDR3 
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Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
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Windows 10 64Bit Dell u2711 Blackwidow Ultimate EVGA Supernova G2 650w 
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post #5 of 10
Follow my guide. See sig. Do a reinstall.
X79-GCN
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post #6 of 10
I wouldn't fear trying again with the instructions bradley gave you.It won't do any harm too try again.
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post #7 of 10
I normally follow the uninstall-reinstall procedure, but I didn't this time and also got a BSOD. Restarted, reinstalled, all fine now.
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post #8 of 10
Thread Starter 
Quote:
Originally Posted by grayfox99 View Post
I normally follow the uninstall-reinstall procedure, but I didn't this time and also got a BSOD. Restarted, reinstalled, all fine now.
I couldnt even get to the desktop to reinstall. I doubt im gonna bother reinstalling it atm. That BSOD is the first i have encountered on this machine. It was kinda scary lol.
My Rig
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CPUMotherboardGraphicsRAM
i7 930 @ 3.8 1.256v Asus P6tD Deluxe ATI 5870 12GB Corsair 1600MHz DDR3 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
OSMonitorKeyboardPower
Windows 10 64Bit Dell u2711 Blackwidow Ultimate EVGA Supernova G2 650w 
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My Rig
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CPUMotherboardGraphicsRAM
i7 930 @ 3.8 1.256v Asus P6tD Deluxe ATI 5870 12GB Corsair 1600MHz DDR3 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
OSMonitorKeyboardPower
Windows 10 64Bit Dell u2711 Blackwidow Ultimate EVGA Supernova G2 650w 
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post #9 of 10
Thread Starter 
Just tried reinstalling but same thing happened. How am i able to revert the driver back to 11.5 without doing a system restore? I went into safe mode but obviously you cant uninstall/install anything?? System restore seems to be the only thing i can do.
My Rig
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CPUMotherboardGraphicsRAM
i7 930 @ 3.8 1.256v Asus P6tD Deluxe ATI 5870 12GB Corsair 1600MHz DDR3 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
OSMonitorKeyboardPower
Windows 10 64Bit Dell u2711 Blackwidow Ultimate EVGA Supernova G2 650w 
CaseMouseAudio
Coolermaster HAF 932 Deathadder 3500dpi KRK Rokit RP6 
  hide details  
Reply
My Rig
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CPUMotherboardGraphicsRAM
i7 930 @ 3.8 1.256v Asus P6tD Deluxe ATI 5870 12GB Corsair 1600MHz DDR3 
Hard DriveHard DriveOptical DriveCooling
Samsung EVO 500GB 1TB + 500GB HDD LG Bluray Writer + DVD RW Noctua u12p 
OSMonitorKeyboardPower
Windows 10 64Bit Dell u2711 Blackwidow Ultimate EVGA Supernova G2 650w 
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Coolermaster HAF 932 Deathadder 3500dpi KRK Rokit RP6 
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post #10 of 10
Quote:
Originally Posted by 8564dan View Post
Hi guys, i turned on my PC and was then prompted to update to catalyst 11.6. I followed the instructions and then the screen went blank (i didnt think anything of it at this point) and then i got BSOD?? What do i do? I restored my system back to the time before i done this and now im prompted with the update again. Should i just ignore it? I know other people are having similar issues.
Hi, i don't have exactly the same problem but maybe it will help you:

I can instal catalyst, but when i reboot, i got BSOD.



My config:

OS: Windows 7 X64 ULTIMATE

CPU: Phenom II X4 955

GC: PowerColour HD6850

RAM: 4GB DDR2 RAM (i Had 5GB, and i removed 1GB to fix my prob)

SC: Soundblaster Audigy 2





What Happened? :

New Windows 7 X64 Ultimate Installation. i can instal catalyst, but when i reboot, i got a BLUSCREEN.



How i Resolved it? :

I Disconnect all USB devices. i disconnect my mouse just after clic on the installation launch, as i read on a forum (don't remember where).

I Desactivate my Creative Driver, as i read on a forum (on amd forum).

I Remove some RAM, to have ONLY 4GB on my system, as i read on a forum (on amd forums i think too).

No more bluescreens, or Freezing.



I try something after that: Get my removed RAM BACK. the result was the BLUESCREEN.

So, the problem was caused by the RAM, but i don't know why...

Now everything is OK.
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