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Wanna give props to Corsair's RMA service

post #1 of 4
Thread Starter 
So, I built my current system back in April, and earlier this month, I started having issues with my PSU, previously gone over here. When I shipped the broken PSU to Corsair, I sent just the unit, because my cables are all strung through my case. I went to UPS to pick up my return package, and to my surprise, the box contained not my old unit after a repair, and not a new unit thrown in a box a shipped to me, but a totally brand new boxed AX-850, still in the shrink-wrap. Way to go, Corsair...
My Newest Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X6 1100T Gigabyte GA-890GPA-UD3H GIGABYTE GV-R929WF3-4GD Radeon R9 290 8 GB Corsair XMS 1333 Mhz 
Hard DriveOptical DriveOSMonitor
WD Caviar Black 1TB and 2x Hitachi 7K3000 2TB  LG WH10LS30 Blu-Ray Burner Windows 10 Pro 64-bit Acer P221W 22" LCD 
PowerCaseMouse
Corsair AX-850 CoolerMaster 690 II Advanced Logitech G500 
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My Newest Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X6 1100T Gigabyte GA-890GPA-UD3H GIGABYTE GV-R929WF3-4GD Radeon R9 290 8 GB Corsair XMS 1333 Mhz 
Hard DriveOptical DriveOSMonitor
WD Caviar Black 1TB and 2x Hitachi 7K3000 2TB  LG WH10LS30 Blu-Ray Burner Windows 10 Pro 64-bit Acer P221W 22" LCD 
PowerCaseMouse
Corsair AX-850 CoolerMaster 690 II Advanced Logitech G500 
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Reply
post #2 of 4
I have never had my original product shipped back after an RMA. Usually brand new replacement.

What power supply did you have before ?
    
CPUMotherboardGraphicsRAM
2500k ASUS P8P67 WS Revolution 2 x Asus GTX470 900/1800/1700 Corsair Vengence 8gb 
Hard DriveOSMonitorPower
120gb ssd, 4 x 1TB F3's Raid 0, 2TB F4 Backup Windows 7 Catleap 27 1440p Enermax Revolution 1050w 
Case
Case Labs M8 with pedestal  
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CPUMotherboardGraphicsRAM
2500k ASUS P8P67 WS Revolution 2 x Asus GTX470 900/1800/1700 Corsair Vengence 8gb 
Hard DriveOSMonitorPower
120gb ssd, 4 x 1TB F3's Raid 0, 2TB F4 Backup Windows 7 Catleap 27 1440p Enermax Revolution 1050w 
Case
Case Labs M8 with pedestal  
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post #3 of 4
Thread Starter 
An AX-850, that slowly died over the course of a week. I didn't really expect them to send the original back to me, but I've heard of that happening with other companies, so I was wary. I expected just to get a replacement unit, or a refurbished unit. Did not expect this.
My Newest Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X6 1100T Gigabyte GA-890GPA-UD3H GIGABYTE GV-R929WF3-4GD Radeon R9 290 8 GB Corsair XMS 1333 Mhz 
Hard DriveOptical DriveOSMonitor
WD Caviar Black 1TB and 2x Hitachi 7K3000 2TB  LG WH10LS30 Blu-Ray Burner Windows 10 Pro 64-bit Acer P221W 22" LCD 
PowerCaseMouse
Corsair AX-850 CoolerMaster 690 II Advanced Logitech G500 
  hide details  
Reply
My Newest Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X6 1100T Gigabyte GA-890GPA-UD3H GIGABYTE GV-R929WF3-4GD Radeon R9 290 8 GB Corsair XMS 1333 Mhz 
Hard DriveOptical DriveOSMonitor
WD Caviar Black 1TB and 2x Hitachi 7K3000 2TB  LG WH10LS30 Blu-Ray Burner Windows 10 Pro 64-bit Acer P221W 22" LCD 
PowerCaseMouse
Corsair AX-850 CoolerMaster 690 II Advanced Logitech G500 
  hide details  
Reply
post #4 of 4
I will also give "props" to Corsair customer service. I had an 850TX "pop a cap" on me and they RMAed it even after I had modified the heat shrink on the 24-pin cable.They did warn me not to do that again.TX-HX,whichever the non-modular one is.
WC Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-930@4.05GHz ASUS P6X58D-Preminum XFX GeForce 275 896mb 6GB Corsair TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
WD 150gb Raptor LightScan Win 7 64-bit Acer 22" 
KeyboardPowerCaseMouse
G15 Corsair HX620W Antec 1200 several various 
Mouse Pad
none 
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WC Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-930@4.05GHz ASUS P6X58D-Preminum XFX GeForce 275 896mb 6GB Corsair TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
WD 150gb Raptor LightScan Win 7 64-bit Acer 22" 
KeyboardPowerCaseMouse
G15 Corsair HX620W Antec 1200 several various 
Mouse Pad
none 
  hide details  
Reply
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