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post #1 of 7
Thread Starter 
windows xp will not boot into desktop, it gets to the loading bar then load a black screen with the mouse. Even on all safe mode options i get the same result. I can move the mouse around but the screen stays black. Where should I begin troubleshooting this?
-I know its not the monitor because its the one i use.
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
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new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
post #2 of 7
Corrupted explorer, most probably. Try to copy explorer.exe from another system via dos, or run the Repair option on the installation CD.
My Rig
(14 items)
 
Ex-wife's Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 4460 AsRock H81M-DG4 Sapphire Rx470 Platinum KVR 1600 16Gb 
Hard DriveHard DriveCoolingOS
2x Seagate 3Tb Samsung 850 EVO 120 Scythe Ninja 3 Rev.B Windows 10 Pro 
MonitorKeyboardPowerCase
Fujitsu Siemens A17-2A Logitech K280e SuperFlower SF-550K12XP Thermaltake Versa H25 
MouseAudio
Logitech G402 Sony MDR XD150 
CPUMotherboardGraphicsRAM
Athlon 750K 4.0Ghz AsRock FM2A75 Pro4+ Sapphire R9 270X Dual-X Kingston 2x4Gb 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 120  Western Digital 320Gb LiteON DVD-RW CoolerMaster Hyper Z600 
OSMonitorKeyboardPower
Windows 7 Pro x64 Toshiba 32" FullHD TV Logitech FSP Hexa 550 
CaseMouse
DeLUX Logitech 
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My Rig
(14 items)
 
Ex-wife's Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 4460 AsRock H81M-DG4 Sapphire Rx470 Platinum KVR 1600 16Gb 
Hard DriveHard DriveCoolingOS
2x Seagate 3Tb Samsung 850 EVO 120 Scythe Ninja 3 Rev.B Windows 10 Pro 
MonitorKeyboardPowerCase
Fujitsu Siemens A17-2A Logitech K280e SuperFlower SF-550K12XP Thermaltake Versa H25 
MouseAudio
Logitech G402 Sony MDR XD150 
CPUMotherboardGraphicsRAM
Athlon 750K 4.0Ghz AsRock FM2A75 Pro4+ Sapphire R9 270X Dual-X Kingston 2x4Gb 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 120  Western Digital 320Gb LiteON DVD-RW CoolerMaster Hyper Z600 
OSMonitorKeyboardPower
Windows 7 Pro x64 Toshiba 32" FullHD TV Logitech FSP Hexa 550 
CaseMouse
DeLUX Logitech 
  hide details  
Reply
post #3 of 7
Thread Starter 
I dont have the installation cd, safe mode with cmd doesn't work
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
post #4 of 7
Sounds like could be hard drive problem
post #5 of 7
Thread Starter 
well if it boots to the xp loading screen i think its some on the hard drive not the hd itself
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
post #6 of 7
Ok, lets take a step back here - what DO you have?
This is the first question one should ask himself in any troubleshooting session.
My Rig
(14 items)
 
Ex-wife's Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 4460 AsRock H81M-DG4 Sapphire Rx470 Platinum KVR 1600 16Gb 
Hard DriveHard DriveCoolingOS
2x Seagate 3Tb Samsung 850 EVO 120 Scythe Ninja 3 Rev.B Windows 10 Pro 
MonitorKeyboardPowerCase
Fujitsu Siemens A17-2A Logitech K280e SuperFlower SF-550K12XP Thermaltake Versa H25 
MouseAudio
Logitech G402 Sony MDR XD150 
CPUMotherboardGraphicsRAM
Athlon 750K 4.0Ghz AsRock FM2A75 Pro4+ Sapphire R9 270X Dual-X Kingston 2x4Gb 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 120  Western Digital 320Gb LiteON DVD-RW CoolerMaster Hyper Z600 
OSMonitorKeyboardPower
Windows 7 Pro x64 Toshiba 32" FullHD TV Logitech FSP Hexa 550 
CaseMouse
DeLUX Logitech 
  hide details  
Reply
My Rig
(14 items)
 
Ex-wife's Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 4460 AsRock H81M-DG4 Sapphire Rx470 Platinum KVR 1600 16Gb 
Hard DriveHard DriveCoolingOS
2x Seagate 3Tb Samsung 850 EVO 120 Scythe Ninja 3 Rev.B Windows 10 Pro 
MonitorKeyboardPowerCase
Fujitsu Siemens A17-2A Logitech K280e SuperFlower SF-550K12XP Thermaltake Versa H25 
MouseAudio
Logitech G402 Sony MDR XD150 
CPUMotherboardGraphicsRAM
Athlon 750K 4.0Ghz AsRock FM2A75 Pro4+ Sapphire R9 270X Dual-X Kingston 2x4Gb 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 120  Western Digital 320Gb LiteON DVD-RW CoolerMaster Hyper Z600 
OSMonitorKeyboardPower
Windows 7 Pro x64 Toshiba 32" FullHD TV Logitech FSP Hexa 550 
CaseMouse
DeLUX Logitech 
  hide details  
Reply
post #7 of 7
Thread Starter 
i can get as far as the xp logo loading screen, then from there it goes to a black screen with just the mouse or restarts
whats a boot time virus scanner i could put on a disk and boot from?
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
  hide details  
Reply
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