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WEI : Could not measure video playback performance issue

post #1 of 8
Thread Starter 
Hello!
Since I got the new HD 5830 GFX card , Windows experience index could not rate my PC anymore , because it stops at this error :
Could not measure video playback performance issue

Why is this so? With the old 4670 it could rate it just fine , but now it won't work...
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Beast 3
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Hard DriveCoolingOSMonitor
SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
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Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
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post #2 of 8
I would verify you have the latest ATI driver and Windows updates. less the crap windows updates though.
Jango (Main Rig)
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Edward (HTPC)
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CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
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Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
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Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
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XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
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AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
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G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
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Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
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post #3 of 8
Thread Starter 
Yeah well i've got the latest 11.6 version for my gfx card , and the windows updates are there regularly ... Except the service pack 1 which I think I haven't installed yet
Beast 3
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AMD FX 8320 (4GHz @ Stock Voltage) MSI 990FXA-GD80 AMD Radeon R9 280x Windforce 8GB Corsair XMS3 1600MHz 9-9-9-24 (2x4GB) 
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SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
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Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
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Beast 3
(14 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8320 (4GHz @ Stock Voltage) MSI 990FXA-GD80 AMD Radeon R9 280x Windforce 8GB Corsair XMS3 1600MHz 9-9-9-24 (2x4GB) 
Hard DriveCoolingOSMonitor
SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
KeyboardPowerCaseMouse
Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
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post #4 of 8
Get service pack 1 and try again. If that don't work you could try a repair of Windows via the install disk.
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
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Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
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post #5 of 8
Thread Starter 
easier said than done! :| it requires 8gb of space but i have barely 1gb.
can't figure out though , why did it work before and now it don't? Doubt the SP will fix it , but oh well i'll give it a try
Beast 3
(14 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8320 (4GHz @ Stock Voltage) MSI 990FXA-GD80 AMD Radeon R9 280x Windforce 8GB Corsair XMS3 1600MHz 9-9-9-24 (2x4GB) 
Hard DriveCoolingOSMonitor
SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
KeyboardPowerCaseMouse
Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
Mouse PadAudio
Razer Sphex Creative X-Fi Xtreme Music 
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Beast 3
(14 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8320 (4GHz @ Stock Voltage) MSI 990FXA-GD80 AMD Radeon R9 280x Windforce 8GB Corsair XMS3 1600MHz 9-9-9-24 (2x4GB) 
Hard DriveCoolingOSMonitor
SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
KeyboardPowerCaseMouse
Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
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Razer Sphex Creative X-Fi Xtreme Music 
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post #6 of 8
Wow...well only having 1GB of space could also be your issue. HDD's need more breathing room then that with today's OS's.
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
  hide details  
Reply
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
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Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
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post #7 of 8
Thread Starter 
Actually it has 255 MB free.. I mean , i've given it 40GB for only the OS , but it's getting filled up pretty quickly , makes no sense... I'm not even storing anything on that partition , but seems like windows is growing itself each day
Beast 3
(14 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8320 (4GHz @ Stock Voltage) MSI 990FXA-GD80 AMD Radeon R9 280x Windforce 8GB Corsair XMS3 1600MHz 9-9-9-24 (2x4GB) 
Hard DriveCoolingOSMonitor
SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
KeyboardPowerCaseMouse
Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
Mouse PadAudio
Razer Sphex Creative X-Fi Xtreme Music 
  hide details  
Reply
Beast 3
(14 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX 8320 (4GHz @ Stock Voltage) MSI 990FXA-GD80 AMD Radeon R9 280x Windforce 8GB Corsair XMS3 1600MHz 9-9-9-24 (2x4GB) 
Hard DriveCoolingOSMonitor
SSD OCZ Agility 3 256GB Scyhte Katana 3 Windows 7 64bit Samsung T200 20" 
KeyboardPowerCaseMouse
Trust Keyboard Corsair TX 600W V2 Zalman  Razer Death Adder 2013 
Mouse PadAudio
Razer Sphex Creative X-Fi Xtreme Music 
  hide details  
Reply
post #8 of 8
Check the Program Files folder, maybe most of the programs have been installed under that.
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
  hide details  
Reply
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
  hide details  
Reply
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