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My Rig - Caselabs M8 / 4770K / MSI Z97 Gaming-9 AC / 290X - Page 7

post #61 of 143
Whines, "But the 6990 is so much louder than the GTX 590"

But now it's water cooled so it doesn't matter! devil.gif

You should water cool the ram and HDD's for t3h lulz. tongue.gif
 
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post #62 of 143
Thread Starter 
Crappy update to come...

First off let me say that Fed Ex can SUCK IT. I got home from work not to long ago and opened up my package to find my Dell 3007 WFP IPS 30" screen shattered. Now I have to wait 5-7 days for my claim to process as per their customer service. Only to make matters worse, the claim is not between me and Fed Ex but between them and the sender of the package. Then afterwards I have to deal with the shipper to get my insurance claim, needless to say; countless hours of headaches in the near future for me.

But thanks to Dell's customer service I will be receiving a new one. They asked me to take photos of the damage to the monitor and said that since I provided them with proof of the damage that they will ship me out a new monitor first, then I can put the damaged one in the shipped box with a pre-paid shipping label provided by them.

Here are pictures of the damage.

damage1x.jpg

damage2.jpg
Edited by ohms - 9/16/11 at 10:56pm
Ohms
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Ohms
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post #63 of 143
Well when they break it, they don't half ___ it.
post #64 of 143
I would be so uber pissed! Looks good so far though!

D
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Battlestation
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post #65 of 143
Dude, that sucks. Dell must have some pretty awesome customer service, though. Hope everything turns out okay. thumb.gif
 
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Hard DriveHard DriveOptical DriveCooling
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post #66 of 143
I'm surprised FedEx copped out of the claim and didn't take responsibility for it. That's a bit ridiculous they didn't want to honor the claim, and make you deal with the seller instead.
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2011 Workstation
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post #67 of 143
Thread Starter 
Well the horror of my new monitor aside.

I got some 3M Di-NOC Carbon fiber vinyl and covered up my BluRay-RW and the exposed aluminum from my PowerAdjust 2 module. Now everything is nice and uniform with black.

carbonfiberi.jpg
Ohms
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Ohms
(30 items)
 
  
CPUMotherboardGraphicsRAM
Ryzen 1800X Asus Crosshair VI Hero MSI Seahawk 1070 EK Corsair Vengenace LED 32GB DDR4-3200 C16 
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Plextor M6e 256GB M.2 PCIe SSD HGST Ultrastar 4TB LG BluRay Burner Windows 10 Pro 64-bit 
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Acer Predator X34 Ultra wide Razer Blackwidow Ultimate Stealth Corsair AX1200 Case Labs M8 
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Razer Mamba Razer Goliathus Extended Creative Sound Blaster Recon3D PCI-e Corsair SP-2500 2.1 Gaming speakers 
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Astro Gaming A50 Wireless 5.8 GHz headset Logitech HD Webcam C510 EK-Supremacy Clean CSQ - Acetal EK Multioption 150 Reservoir 
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EK MSI Seahawk block Aquacomputer Aquaero 5 XT Aquacomputer G1/4 Flow Meter Sensor Block Koolance CTR-SPD12X2 Dual 12V Pump Controller 
OtherOtherOtherOther
Koolance PMP-400 Pump with Heatsink kit and Pum... Koolance PMP-400 Pump with Heatsink kit and Pum... EK Coolstream RAD XT 360 Radiator EK Coolstream RAD XT 360 Radiator 
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post #68 of 143
Thread Starter 
Quote:
Originally Posted by animal0307;14964807 
Well when they break it, they don't half ___ it.

No kidding. mad.gif
Quote:
Originally Posted by Ihasfip;14964920 
I would be so uber pissed! Looks good so far though!

D

Trust me when I say I was furious, like the wrath of hell FURIOUS. I came home from work all excited, then I see how beat up the box was and then the horror that ensued shortly after taking out the screen and turning it on.

It would look better if the shattered screen didn't ruin my day wink.gif
Quote:
Originally Posted by Samurai Batgirl;14972063 
Dude, that sucks. Dell must have some pretty awesome customer service, though. Hope everything turns out okay. thumb.gif

Yep, their customer service in this case was actually really helpful. I think it was mainly due to the fact that the monitor has a "complete care" warranty package on it.
Quote:
Originally Posted by Biggs;14976794 
I'm surprised FedEx copped out of the claim and didn't take responsibility for it. That's a bit ridiculous they didn't want to honor the claim, and make you deal with the seller instead.

Fedex were douchebags. I really hope the a-hole who handled my package gets fired or a monitor falls on his head or something buttkick.gif

Thank god that Dell helped me out in the end.
Ohms
(30 items)
 
  
CPUMotherboardGraphicsRAM
Ryzen 1800X Asus Crosshair VI Hero MSI Seahawk 1070 EK Corsair Vengenace LED 32GB DDR4-3200 C16 
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Plextor M6e 256GB M.2 PCIe SSD HGST Ultrastar 4TB LG BluRay Burner Windows 10 Pro 64-bit 
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Acer Predator X34 Ultra wide Razer Blackwidow Ultimate Stealth Corsair AX1200 Case Labs M8 
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Razer Mamba Razer Goliathus Extended Creative Sound Blaster Recon3D PCI-e Corsair SP-2500 2.1 Gaming speakers 
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Astro Gaming A50 Wireless 5.8 GHz headset Logitech HD Webcam C510 EK-Supremacy Clean CSQ - Acetal EK Multioption 150 Reservoir 
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EK MSI Seahawk block Aquacomputer Aquaero 5 XT Aquacomputer G1/4 Flow Meter Sensor Block Koolance CTR-SPD12X2 Dual 12V Pump Controller 
OtherOtherOtherOther
Koolance PMP-400 Pump with Heatsink kit and Pum... Koolance PMP-400 Pump with Heatsink kit and Pum... EK Coolstream RAD XT 360 Radiator EK Coolstream RAD XT 360 Radiator 
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Koolance 3x120mm 30 FPI Radiator EK Multioption 150 Reservoir 
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Ohms
(30 items)
 
  
CPUMotherboardGraphicsRAM
Ryzen 1800X Asus Crosshair VI Hero MSI Seahawk 1070 EK Corsair Vengenace LED 32GB DDR4-3200 C16 
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Plextor M6e 256GB M.2 PCIe SSD HGST Ultrastar 4TB LG BluRay Burner Windows 10 Pro 64-bit 
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Acer Predator X34 Ultra wide Razer Blackwidow Ultimate Stealth Corsair AX1200 Case Labs M8 
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Astro Gaming A50 Wireless 5.8 GHz headset Logitech HD Webcam C510 EK-Supremacy Clean CSQ - Acetal EK Multioption 150 Reservoir 
OtherOtherOtherOther
EK MSI Seahawk block Aquacomputer Aquaero 5 XT Aquacomputer G1/4 Flow Meter Sensor Block Koolance CTR-SPD12X2 Dual 12V Pump Controller 
OtherOtherOtherOther
Koolance PMP-400 Pump with Heatsink kit and Pum... Koolance PMP-400 Pump with Heatsink kit and Pum... EK Coolstream RAD XT 360 Radiator EK Coolstream RAD XT 360 Radiator 
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Koolance 3x120mm 30 FPI Radiator EK Multioption 150 Reservoir 
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post #69 of 143
Thread Starter 
Well Dell keeps giving me the damned run around and they stopped my warranty process and put it on hold. After about 4 hours on the phone with Dell they are telling me that the Financial/Fraud team has put my warranty on hold but they will not give me a reason. I had a conference call with the person I purchased the monitor from and with the various departments at Dell that we were transferred to attempting to resolve the issue.

After speaking to 17 different representatives and spending the majority of the business day on the phone the case got sent over to the Escalation team where it is currently being "Reviewed". I don't know what the issue is since they are not very forthcoming and they should not be denying my warranty as it has an extended warranty on it with the Complete Care package which actually covers damage due to transportation of said product that is covered under the warranty, in this case the Dell 3007WFP 30" LCD.

After dealing with this fiasco since 9/17 I'm on the verge of looking for a lawyer and suing the crap out of Dell for not honoring their warranty and not giving me a legit reason as to why my warranty status was placed on hold by the financial team and fraud prevention department.

So far, I have provided all the information that Dell Customer Care, Dell Technical support and the Dell Financial teams have requested, even pictures of the damage which the first CSR I spoke with stated would be enough proof and that I would just have to mail them back the damaged monitor in the replacement monitors box using a pre-paid shipping label.

I'm so aggravated at this point and would be quite upset if Dell doesn't do the right thing and screws me out of my money. It never ceases to amaze me that multi-million dollar corporations feel the need to stick it to the little guy.

Because my $1771.97 LCD will really put a dent in their multi-million dollar a year revenue.
Ohms
(30 items)
 
  
CPUMotherboardGraphicsRAM
Ryzen 1800X Asus Crosshair VI Hero MSI Seahawk 1070 EK Corsair Vengenace LED 32GB DDR4-3200 C16 
Hard DriveHard DriveOptical DriveOS
Plextor M6e 256GB M.2 PCIe SSD HGST Ultrastar 4TB LG BluRay Burner Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
Acer Predator X34 Ultra wide Razer Blackwidow Ultimate Stealth Corsair AX1200 Case Labs M8 
MouseMouse PadAudioOther
Razer Mamba Razer Goliathus Extended Creative Sound Blaster Recon3D PCI-e Corsair SP-2500 2.1 Gaming speakers 
OtherOtherOtherOther
Astro Gaming A50 Wireless 5.8 GHz headset Logitech HD Webcam C510 EK-Supremacy Clean CSQ - Acetal EK Multioption 150 Reservoir 
OtherOtherOtherOther
EK MSI Seahawk block Aquacomputer Aquaero 5 XT Aquacomputer G1/4 Flow Meter Sensor Block Koolance CTR-SPD12X2 Dual 12V Pump Controller 
OtherOtherOtherOther
Koolance PMP-400 Pump with Heatsink kit and Pum... Koolance PMP-400 Pump with Heatsink kit and Pum... EK Coolstream RAD XT 360 Radiator EK Coolstream RAD XT 360 Radiator 
OtherOther
Koolance 3x120mm 30 FPI Radiator EK Multioption 150 Reservoir 
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Reply
Ohms
(30 items)
 
  
CPUMotherboardGraphicsRAM
Ryzen 1800X Asus Crosshair VI Hero MSI Seahawk 1070 EK Corsair Vengenace LED 32GB DDR4-3200 C16 
Hard DriveHard DriveOptical DriveOS
Plextor M6e 256GB M.2 PCIe SSD HGST Ultrastar 4TB LG BluRay Burner Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
Acer Predator X34 Ultra wide Razer Blackwidow Ultimate Stealth Corsair AX1200 Case Labs M8 
MouseMouse PadAudioOther
Razer Mamba Razer Goliathus Extended Creative Sound Blaster Recon3D PCI-e Corsair SP-2500 2.1 Gaming speakers 
OtherOtherOtherOther
Astro Gaming A50 Wireless 5.8 GHz headset Logitech HD Webcam C510 EK-Supremacy Clean CSQ - Acetal EK Multioption 150 Reservoir 
OtherOtherOtherOther
EK MSI Seahawk block Aquacomputer Aquaero 5 XT Aquacomputer G1/4 Flow Meter Sensor Block Koolance CTR-SPD12X2 Dual 12V Pump Controller 
OtherOtherOtherOther
Koolance PMP-400 Pump with Heatsink kit and Pum... Koolance PMP-400 Pump with Heatsink kit and Pum... EK Coolstream RAD XT 360 Radiator EK Coolstream RAD XT 360 Radiator 
OtherOther
Koolance 3x120mm 30 FPI Radiator EK Multioption 150 Reservoir 
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Reply
post #70 of 143
Ahhh that sucks man. Keep your head up!
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