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Sold the wrong GPU @ Microcenter....in August.

post #1 of 9
Thread Starter 
So I was looking to sell my GPU because though I like the size and noise level, it wasn't performing as well as I'd hoped (noticed in Battlefield 2, which i purchased recently). Only played Starcraft so never really pushed the GPU.

I now notice while entering the UPC on ebay that I got a Palit GTX 460 Sonic instead of the Sonic Platinum , though my old invoice online confirms that it was a Sonic Platinum that I paid for. Anyone had any experiences like this? What's the proper protocol? Will they swap me a sonic platinum? can i get cash back (Preferred)? Store credit?

Or is it too late to do anything about it?

Ideally I'd get cash back and then upgrade to a 580....

If i remember correctly, the gpu came w/ a cover as well (that I think i threw away) that said sonic platinum but the actual box that i dug up from my garage says sonic..... think someone mightve swapped it at the store?
Edited by mylilpony - 7/18/11 at 12:45am
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post #2 of 9
Not sure but thats a long time ago - it was last year. thought do you have warranty for Sonic or for Sonic Platinum?
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post #3 of 9
I doubt they will honour it now... its been a year!
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post #4 of 9
Thread Starter 
Quote:
Originally Posted by Vipervlv View Post
Not sure but thats a long time ago - it was last year. thought do you have warranty for Sonic or for Sonic Platinum?
where would I find this info? My receipt and invoice say sonic platinum. and my actual sticker says sonic on the very bottom of the box in a very small sticker

Thank god i checked on ebay...i almost sold it on amazon. Would've ended up selling the worng product. would not have been good
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post #5 of 9
This is a tricky situation but let us consider the facts first.

Did you purchase this from Microcenter.com and have it shipped or did you walk into a store and pick it up off the shelf? If the latter then I am confused how you made the mistake of grabbing a Sonic and then had the misfortune of having it ring up as a Sonic Platinum.

If the former, then it is definitely the warehouse's fault but since so much time has passed I doubt any manager would honor your claim. I think in the future you should be more aware of the items you receive in the mail. I think it should have been easy to read the box the moment you received it.
post #6 of 9
I really doubt it, it's been a very long time since then.
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post #7 of 9
Thread Starter 
Quote:
Originally Posted by Internets View Post
This is a tricky situation but let us consider the facts first.

Did you purchase this from Microcenter.com and have it shipped or did you walk into a store and pick it up off the shelf? If the latter then I am confused how you made the mistake of grabbing a Sonic and then had the misfortune of having it ring up as a Sonic Platinum.

If the former, then it is definitely the warehouse's fault but since so much time has passed I doubt any manager would honor your claim.
I picked it up. Hmm....this sucks.

What I'm pretty sure happened is the GPU came with a cover (i don't now what you call it) that said Sonic Platinum and I never looked at the actual box inside that says Sonic. I'm guessing someone swapped covers or something...im trying to find my receipt as well.
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post #8 of 9
Email Palit about it. Ebay may have it mixed up or something else might be the case.
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post #9 of 9
i doubt anyone will honor a correction in this case. honestly, since it's not a big difference between regular and platinum, i would just cut the losses and sell it as usual.

for future reference, MAKE SURE the serial code on the back of the card matches the box. the cashiers are suppose to do this but it's really the customer's job. when i purchase something from microcenter, i open it right then and there in front of the cashier. when i buy something online, i always take pics. this way, accidents like this don't happen.
    
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