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XFX: Yet Another Warranty Denial - Page 39

post #381 of 440
Quote:
Originally Posted by linkin93 View Post
There is so much ignorance in this thread, it makes my head spin.

OP: Best of luck to you. I do think they want you to ship the card back to them again, hence the label. Ask if you can print the label.

In the end, my experience has been good with XFX. I have had bumps and hiccups, but in the end everything was sorted. and I never once made a thread and made a stink about it. Just be reasonable.
OP has been more than reasonable...that is why this thread blew up because XFX just sucks that badly
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post #382 of 440
Good luck OP. Hopefully in the end you will end up with a new card and everything sorted. I've only had to RMA with XFX once, and I had absolutely no issues.
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post #383 of 440
Quote:
Originally Posted by linkin93 View Post
In the end, my experience has been good with XFX. I have had bumps and hiccups, but in the end everything was sorted. and I never once made a thread and made a stink about it. Just be reasonable.
Says the poster with an EVGA card...
post #384 of 440
XFX suck!
post #385 of 440
any updates OP?
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post #386 of 440
Thread Starter 
It's been TEN days since I've last heard anything from XFX. No shipping label for replacement, no support ticket, no pm, no nothing.

I really thought this would just end cleanly with a smile, but perhaps I am wrong.

/edit
Support ticket actually was updated yesterday, but I received no email notification. It says the message must have gone to my spam folder... checking at the moment.

/edit
Updated support ticket to ask for the email to be resent to another address because I cannot find anything related to XFX or Fedex anywhere in my current email's inbox/spam/trash.
Edited by jomoxhwang - 8/2/11 at 10:42am
post #387 of 440
wow that blows...well whats the deal with asking for a return label? its clear that your video card is toast...i don't have a clue why they want it back?

they should just send you another one without going through the hassle
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post #388 of 440
Wow...I'm definitely not buying any xfx products that's for sure.
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post #389 of 440
OP, any updates? What about that one mod who posted earlier he was expecting a package?
    
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post #390 of 440
I had an XFX card before, it was DOA, so was the second one that I got. I just got an ASUS card, I'm sure that will be worlds better.
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