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XFX: Yet Another Warranty Denial - Page 44

post #431 of 440
I was under the impression you had to pay to RMA with Sapphire.
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post #432 of 440
One of the interns here *HAD* one...~ The Sapphire.

It died in under a week and I actually chuckled as he went through their RMA process.

It's beyond abysmal.

Turns out the IP they were emailing us from is literally a "shack" in SoCal and...Yeah, he never got a card, they denied his RMA up and down the wall, it was terrible.

I laughed when he came into my office with it and said "I never even got to overclock it..." ~
post #433 of 440
Quote:
Originally Posted by HothBase View Post
Didn't Sapphire RMA go bad a few years ago, when they stopped handling it themselves and let a third party take care of it for them?
Yes sapphire does outsource there RMA's. I RMA'd a 4850X2 and first one i got back artifacted within 1 min of turning on the pc, was still loading windows and was doing it, second one was BNIB, dont ask me where they got it, but it was and it made me happy!
post #434 of 440
Thread Starter 
Hello all!

The card is working! I received what I figure as a refurb 5830 and... I guess I'm looking to sell it on eBay or something. Waiting on XFX Support Team to let me know when I can do that because my XFX profile still shows the previous card's S/N. I'm guessing that that needs to be updated by them before I can safely sell the card and have the warranty transfer whatnot.

Looking into GTX 460 at the moment (perhaps someone here might wanna PM me?).
post #435 of 440
Glad to hear you finally got this issue resolved.
    
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post #436 of 440
its about damn time they sent you a 5830
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post #437 of 440
I had a 5850 for a while, nice card.
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post #438 of 440
so this is done and over with?

did you end up selling the XFX?
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post #439 of 440
Reading this thread makes me want to stay away from PC and not to buy any PC parts in the future. I have had 2 bad experiences with 2 brand names I tusted for so long, only to find out the truth about them with the first RMA screwy warranty. The first experience made me stayed away from my PC for 6 months, not sure about the recent one.

Some people expressed it just got "unlucky". Well, that shouldn't had happened in the first place, and it has nothing to do with "lucks". Hope it will not happen to you in your PC life with unpleasant experience as this, to make it impossible to enjoy the PC builds.
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post #440 of 440
Quote:
Originally Posted by jomoxhwang View Post
Hello all!

The card is working! I received what I figure as a refurb 5830 and... I guess I'm looking to sell it on eBay or something. Waiting on XFX Support Team to let me know when I can do that because my XFX profile still shows the previous card's S/N. I'm guessing that that needs to be updated by them before I can safely sell the card and have the warranty transfer whatnot.

Looking into GTX 460 at the moment (perhaps someone here might wanna PM me?).
You have to register the new card for warranty, at least that's what I had to do. My cards were all new though.

Though this might make you laugh, you can find XFX GTX 460's, I used to own one

Here's a pic: http://i765.photobucket.com/albums/x...606/xfx460.png
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