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CM Storm Spawn live @ CMStore *Free Shipping* - Page 13

post #121 of 181
Quote:
Originally Posted by rpgman1;14308540 
Oddly enough, I found the Spawn more comfortable than the G9. I gave my G9 to my parents' Dell desktop since the mouse that came with the Dell was just terrible in general.

So the latest firmware with the Spawn only works on dark surfaces? Any dark mousepad that would be suitable for the Spawn?

The G9 is a fine mouse, but I also find the Spawn's smooth curves to make it more comfortable, vs. the sharper corners on the G9; it's not just a visual design element.

The firmwares 30a, 31, and 32 were all released at the same time. Most folks are probably using Ver. 30a (default for new mice now), as it works with the most surfaces. A black mousepad and Ver. 32 will give you the lowest LOD, and still provide excellent tracking. Not everyone wants to run out and buy a new black mousepad, though, and lots of folks already have a good and/or favorite mousepad (i.e. disinclined or unwilling to switch), so CM is really giving us the broadest choice, by accommodating more mousepads through multiple firmware versions.
    
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post #122 of 181
love how Carter hasn't responded to anything about cancellations lol.
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post #123 of 181
Im so pissed off right now. My order didn't get canceled either, even after sending emails and PM's but I decided what the hell at least ill get my spawn sooner right? WRONG.

I set my alarm for 9:30 am ON A SATURDAY and wake up for this stupid mouse...... and these pieces of **** fedex show up at 9:19 am and must have knocked with the strength of a 5 year old girl. Notice left, we took your package to a city 30 minutes away and we won't try to deliver it again until the 26th.

UPS has the sense to leave it on my very covered porch... its just a mouse and every city has a USPS in town but hey, thanks for choosing fedex cm....
Edited by Derp - 7/23/11 at 9:48am
post #124 of 181
yea, i had to go through live chat to cancel mine, but I was STILL charged.

freaking ridiculous. Carter hasn't responded to any of my messages and neither has their email support.
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post #125 of 181
Thread Starter 
Quote:
Originally Posted by n47 View Post
yea, i had to go through live chat to cancel mine, but I was STILL charged.

freaking ridiculous. Carter hasn't responded to any of my messages and neither has their email support.
I believe your order already shipped. I do not deal with the CM Store. I simply posted an outlet for you to purchase the mouse. Its the weekend, which our live support is not active as we are closed. We will take care of your shipment / refund as there is a 30 day return policy. I am sorry you have had troubles with our customer service, but unfortunately we cant make everyone happy such as yourself. You have made it very clear you are not going to be happy with any end result, I am not in charge of your order, that is between you and CM Store. I am a representative of CM Storm Product Development. Your issue is with our reseller store, which you must follow the same protocol as if you had purchased the mouse through any other channel. I wish you the best of luck in all your future endeavors.
post #126 of 181
CMCarter,
You stated in another thread that all CM Storm Spawns come with extra set of mouse feet..... Well I just received mine from you guys and there are no extra set of mouse feet, did anyone else receive their mouse from cm yet, if so can you confirm you did or did not receive the extra set of mouse feet?
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post #127 of 181
Quote:
Originally Posted by CMCarter View Post
I believe your order already shipped. I do not deal with the CM Store. I simply posted an outlet for you to purchase the mouse. Its the weekend, which our live support is not active as we are closed. We will take care of your shipment / refund as there is a 30 day return policy. I am sorry you have had troubles with our customer service, but unfortunately we cant make everyone happy such as yourself. You have made it very clear you are not going to be happy with any end result, I am not in charge of your order, that is between you and CM Store. I am a representative of CM Storm Product Development. Your issue is with our reseller store, which you must follow the same protocol as if you had purchased the mouse through any other channel. I wish you the best of luck in all your future endeavors.
Ive sent two emails on wednesday and thursday and have not got a response from either. My order was cancelled thanks to live chat, but my refund wasn't mentioned in any shape or form. You guys like stealing my money?

Not gonna be happy with any end result? who the **** are you??? You straight up lied to everyone about shipping and mouse feet. You want me to roll over and deal with it? Such unprofessionalism, what a disgrace.
Edited by n47 - 7/23/11 at 4:06pm
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post #128 of 181
Quote:
Originally Posted by spdracr137 View Post
CMCarter,
You stated in another thread that all CM Storm Spawns come with extra set of mouse feet..... Well I just received mine from you guys and there are no extra set of mouse feet, did anyone else receive their mouse from cm yet, if so can you confirm you did or did not receive the extra set of mouse feet?
I was going to ask the same question because after watching all the unboxing/reviews on youtube and other websites nobody mentions or shows an extra set of feet included.
post #129 of 181
Quote:
Originally Posted by spdracr137 View Post
CMCarter,
You stated in another thread that all CM Storm Spawns come with extra set of mouse feet..... Well I just received mine from you guys and there are no extra set of mouse feet, did anyone else receive their mouse from cm yet, if so can you confirm you did or did not receive the extra set of mouse feet?
First and foremost, let me just say that I am REALLY liking my spawn after being an avid ms3.0 user for 6 years.

However, I also did not receive extra mouse feet, its not the end of the world since I use a cloth pad.. but I was hoping to test out a hard pad I had laying around but didn't want to ruin the my only feet.

P.S

THANKS for the free shipping!!!
Edited by Koova - 7/23/11 at 4:44pm
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post #130 of 181
fuuuu i see this AFTER i order mine :|

no spare feet? uhh i do not like the sound of that

and also is ocn being slow for anyone else?

lots of error 500's?
Edited by JohnDProb - 7/23/11 at 4:45pm
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