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Customer Service - Warranty Service.......

post #1 of 9
Thread Starter 
Out of the major PSU companies (Antec, XFX, Corsair, Silverstone and Seasonic (edit to add in OCZ)) which ones have the best warranty - no hassle - good turnaround service? Like what good is a warranty if the service is bad or nill right?

As I'm purchasing a PSU in the near future and this also comes into the equation so "IF" just in case I need to RMA one.

If one Google's there's too much BS, so hence I ask you the experienced and of course I trust you all to give me an accurate account(s)/opinion(s) from your experience(s).

Thanks so very much for your anticipated responses.smile.gifwink.gif
Edited by nickt1862 - 7/21/11 at 12:53pm
post #2 of 9
Quote:
Originally Posted by nickt1862;14297081 
Out of the major PSU companies (Antec, XFX, Corsair, Silverstone and Seasonic) which ones have the best warranty - no hassle - good turnaround service? Like what good is a warranty if the service is bad or nill right?

As I'm purchasing a PSU in the near future and this also comes into consideration in the equation so "IF" just in case I need to RMA one.

If one Google's they're too much BS, so hence I ask you the experienced and of course I trust you all to give me an accurate account(s)/opinion(s) from your experience(s).

Thanks so very much for your anticipated responses.smile.gifwink.gif

Antec is good
XFX is horrible
Silverstone is good
Not sure bout Seasonic
Corsair is good, but I'm starting to doubt them after they refused to send my H50 brackets like they were doing for everyone else.
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The Butthurt Box
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post #3 of 9
Thread Starter 
Quote:
Originally Posted by railfan844;14297107 
Antec is good
XFX is horrible
Silverstone is good
Not sure bout Seasonic
Corsair is good, but I'm starting to doubt them after they refused to send my H50 brackets like they were doing for everyone else.

Thanks for your prompt response.

Via google I've seen about XFX but because there's also some BS wasn't going to take that at 1000% fact as I also was considering their 650 - 750 watt PSU's till I read the many negative reviews pertaining to the fan making clicking noise(s) - of course I wouldn't know the overall percentage of these units with this defect. So at this point XFX is out of my consideration. Too bad too as I understand the guts of these PSU's are Seasonic minus the fan.
post #4 of 9
Quote:
Originally Posted by nickt1862;14297081 
Out of the major PSU companies (Antec, XFX, Corsair, Silverstone and Seasonic) which ones have the best warranty - no hassle - good turnaround service? Like what good is a warranty if the service is bad or nill right?

As I'm purchasing a PSU in the near future and this also comes into the equation so "IF" just in case I need to RMA one.

If one Google's there's too much BS, so hence I ask you the experienced and of course I trust you all to give me an accurate account(s)/opinion(s) from your experience(s).

Thanks so very much for your anticipated responses.smile.gifwink.gif
XFX, Corsair and I believe Seasonic but I've never even heard of anyone having to RMA one back to Seasonic but it would shock me if they had terrible customer service from making such amazing PSU's. I've heard Antec is good but have never used them. I had to RMA an XFX PSU to them and it was pretty straightforward. Got a new one back in about a week or so.

Corsair probably has the best warranty service. XFX has a pretty good for one PSU's.

OCZ is apparently hit or miss. Either you'll get amazing results or it's piss poor. No real input on any other brands.
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post #5 of 9
Thread Starter 
Anyone else?smile.gif
post #6 of 9
I heard Seasonic is amazing and Corsair is great. Not sure about the rest.
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post #7 of 9
Corsair is AWESOME.
SeaSonic is good.
Antec is good.
Don't know about SilverStone.
XFX.. shouldn't even be mentioned on OCN.
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post #8 of 9
Corsair is the best of those if you ask me on a close second would be Antec, dunno about Seasonic though. Silverstone is good too smile.gif
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post #9 of 9
Great service from Seasonic, got a free extra set of cables for my X-760W, just had to pay for shipping and handling smile.gif
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