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Corsair H60 woes..

post #1 of 8
Thread Starter 
Hi Guys, about a month ago I purchased the H60 after previously owning an H50 in my old build and as I was impressed with the H50 I decided to go with the H60. However, the pump has got some trapped air inside it (How the !? it's closed loop!) anyway, it sounds like a BB trapped inside the pump. Corsair have been absolutely useless is resolving it they've told me tip the case sideways w/e. They asked if i could RMA it, only to find out it would cost more then it's worth to actually send it. When I asked if i could be compensated they said that the issue was at my hands, I'm sorry but If i'm sent a faulty product I expect it to be replaced free of charge with no b&s has anyone had an issue with this cooler and fixed it?
post #2 of 8
Corsair's support has just gone down the tubes lately. And BTW it's normal to have some air in the loop, try flicking the tubes with your finger while the comp is on.
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post #3 of 8
Quote:
Originally Posted by alienman21 View Post
Hi Guys, about a month ago I purchased the H60 after previously owning an H50 in my old build and as I was impressed with the H50 I decided to go with the H60. However, the pump has got some trapped air inside it (How the !? it's closed loop!) anyway, it sounds like a BB trapped inside the pump. Corsair have been absolutely useless is resolving it they've told me tip the case sideways w/e. They asked if i could RMA it, only to find out it would cost more then it's worth to actually send it. When I asked if i could be compensated they said that the issue was at my hands, I'm sorry but If i'm sent a faulty product I expect it to be replaced free of charge with no b&s has anyone had an issue with this cooler and fixed it?
Where did you buy it?
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post #4 of 8
Thread Starter 
Quote:
Originally Posted by sccr64472 View Post
Where did you buy it?
Computer2000.co.uk, they told me to take it up with corsair, I've tried flicking the tubes etc, Nothing changes
post #5 of 8
Quote:
Originally Posted by alienman21 View Post
Computer2000.co.uk, they told me to take it up with corsair, I've tried flicking the tubes etc, Nothing changes
I'm not sure what your consumer laws are there, but is it past the return period for the store?
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post #6 of 8
Quote:
Originally Posted by alienman21 View Post
Computer2000.co.uk, they told me to take it up with corsair, I've tried flicking the tubes etc, Nothing changes
How long have you had it?

Where do you live if its in the uk you can return it within 21 days
 
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post #7 of 8
Please email me your details, I'll work it out for you.

redbeard@corsair.com
post #8 of 8
Quote:
Originally Posted by CorsairGeorge View Post
Please email me your details, I'll work it out for you.

redbeard@corsair.com


Sorry for being offtopic, but that email adress is awesome!
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