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Gigabyte Z68XP-UD4 Problem...Help Please

post #1 of 15
Thread Starter 
I think I am having a problem with the PCI-e slots on my motherboard. The system build is in my sig. For the last several weeks I have used the onboard video until I recently purchased a GTX580 from a forum member. When installing the card I noticed the bracket holes on the card were not even close to lining up with my case and I had to tilt the card forward to screw it down but it appeared to still be firmly seated. I booted up the system and was able to play several hours of BC2. I shut down the system for the night and the next morning on start-up there was no signal to the monitor.

I removed the GTX580 and re-seated and again was operational for the remainder of the day. Today I get the same thing, no signal but this time re-seating the card does not work. I tried it in the x8 slot also but I'm not sure if that would work without a card in the x16 slot, but still no video. I ran over to best buy and grabbed a GTX560 Ti to see if the problem was the card or the pci-e slot and again no video from the x16 slot, haven't tried the x8 slot yet. If I remove the cards and go back to the onboard video everything is fine. For both cards there appears to be power as the fans are spinning. Power supply is a Seasonic X-750 which I used in a previous build with an ATI X1900XT (old card but high power draw) without problem so I don't think it's the PSU.

I've contacted Newegg and gotten an RMA for the board, I'm just wondering if there is anything else I can try. If no card is installed in the primary x16 slot, would I be able to get video out of the x8 slot? Does it sound like my pci-e slots are bad? Any ideas or suggestions would be greatly appreciated.
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
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Crucial M4 256GB Samsung Spinpoint F3 1TB Asus 24X DVD Burner Windows 7 Home Premium 
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post #2 of 15
Yes you should be able to activate the secondary PCI-e Port (8X) on the BIOS. I would do a reset the BIOS and test with escential components just to ensure is the Graphics and not something else causing this issue when the PCI slot gets popullated. GL I did a RMA yesterday for a Board as well more wait time not fun oh well.
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post #3 of 15
Hmm. I just installed a 260GTX in my Z68XP-UD4 a couple of hours ago. You should be able to get video out of the 8x slot without anything plugged into the 16x slot methinks. I haven't tried it, but I suppose I could do that in an hour or so if you want.

I'd suggest setting the bios to the optimized defaults and see if that fixes your problem. I sorta doubt it, but it's worth a shot.

Are you sure your 580 is working?

Other thoughts: You may have accidentally bent the pins inside the 16x slot, or the videocard may have moved out of alignment - meaning the pins don't line up. On my POS case (coolermaster centurion), the PCI slots were bent inward, putting a noticeable amount of force on any card plugged in. Before I rebuilt the computer, I took a hammer to the PCI slots and bent then all out. Crude, yes, but what are you to do?
Edited by xDezor - 7/22/11 at 5:27pm
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post #4 of 15
Thread Starter 
I had already tried clearing CMOS but it had no effect. Next I flashed BIOS from F1 to F3, cleared CMOS, and now 560 Ti & 580 work normally from both x16 and x8 slots. I have no clue what the problem was. Will see how things work from a cold boot in the morning but since I'm going away for a week I might just RMA the board anyway.
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
Hard DriveHard DriveOptical DriveOS
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post #5 of 15
Hmm.. didn't know they released a F3 BIOS. Maybe that's the solution.
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post #6 of 15
did you try taking the board out of the case? maybe there is a short
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post #7 of 15
Thread Starter 
This morning again cold boot and no display. This time all I do is shut off power, remove the CMOS battery, and the system boots no problem. Everything is running just fine again without the battery. Has the CMOS chip gone bad? confused.gif
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
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Crucial M4 256GB Samsung Spinpoint F3 1TB Asus 24X DVD Burner Windows 7 Home Premium 
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CPUMotherboardGraphicsRAM
i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
Hard DriveHard DriveOptical DriveOS
Crucial M4 256GB Samsung Spinpoint F3 1TB Asus 24X DVD Burner Windows 7 Home Premium 
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post #8 of 15
Thread Starter 
I tried a few different CR2032 batteries now and the result is the same. I'm thinking I have this narrowed down to the CMOS chip. Maybe a stuck bit causing a conflict between the onboard video and the PCI-E slots?
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
Hard DriveHard DriveOptical DriveOS
Crucial M4 256GB Samsung Spinpoint F3 1TB Asus 24X DVD Burner Windows 7 Home Premium 
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Dell U2412M SeaSonic X750 Antec 902 V3 Razer DeathAdder 
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i5-2500k @ 4.4Ghz Gigabyte Z68XP-UD4 EVGA GTX580 G.SKILL Ripjaws X Series 2x4GB DDR3 1600MHz 
Hard DriveHard DriveOptical DriveOS
Crucial M4 256GB Samsung Spinpoint F3 1TB Asus 24X DVD Burner Windows 7 Home Premium 
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post #9 of 15
Have you try to update the bios? Also if you do update the bios don't forget to update the back up bios after doing the main chip.

Good luck man.
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post #10 of 15
you need to update the BIOS.
X99 Main Rig
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X99 Main Rig
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CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
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