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MSI warranty

post #1 of 9
Thread Starter 
I have been using MSI since I got my first GPU, A GeForce 2 MX 32MB!!! I have never had to do any RMA with them, ever (knocks on wood!) But i have a Twin Frozr II 6950 with a broken blade, Do you think they will still honor warranty. Or should I try and get another fan, Do they even sell those? Thanks
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Valery
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post #2 of 9
Im pretty sure its 3 years. And Im almost positive fan is covered. It still spins, but just the blade is off? How did it break off. They normally dont do that lol
post #3 of 9
I've got to get myself one also, rattling real bad.

I'm going to see if I can get one at work on Monday, I'll let you know if they will send out just a replacement fan.

I know for a fact that XFX and Sapph will not send out just the fan.
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post #4 of 9
I wouldn't want a replacement fan personally. What a pain to take casing apart. I was just on MSI forum and seems its common. Not that it happens all the time, but there are cases of this happening. Use the Warranty. and get a new card.
post #5 of 9
This has happened to a few other people, they always make it right.
    
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post #6 of 9
Yeah I have a GTX580 TwinFrozr II from them, and had a "Grinding" noise coming from the fans, took the cooler apart to see what was rubbing and found that the wires leading to the fans are VERY (Almost touching) the fans themselves so if they ever loose balance for whatever reason you can knock a blade off or break the fan itself.

Seems to be a design flaw in the cooler.
     
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post #7 of 9
Quote:
Originally Posted by CtrlAltElite;14324373 
I wouldn't want a replacement fan personally. What a pain to take casing apart. I was just on MSI forum and seems its common. Not that it happens all the time, but there are cases of this happening. Use the Warranty. and get a new card.

A pain, not really.

I just took mine apart in ~10 minutes, removed everything and affixed 2x 92mm fans.
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Mighty-iTX
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post #8 of 9
MSI

Manufacturer Warranty
Parts 3 years limited
Labor 2 years limited

What do you mean ???? has warranty 3 years but after 2 years i need to pay labor ????
anyone know ???? please let me know

Thanks you very much !!
Edited by yoyo711 - 7/24/11 at 6:31am
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post #9 of 9
Thread Starter 
i think i will rma it. maybe the next card will be stable with an unlock
Valery
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Valery
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Razer Blackwidow Ultimate Rosewill Lightning 1000W Single Rail LianLi PC-K58 Razer Spectre 
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