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Anyone here refuse to buy XFX? - Page 3

post #21 of 97
do you care more about not recommending a heavy vender in your store and killing your numbers and directly affecting your paycheck?
Or do you care about anecdotal evidence online?

I have RMA'ed twice with XFX with no issues, and my PSU currently is XFX.
I've also had 0 problems with eVGA, but as you see someone in this thread had a horrible experience with eVGA.

Either way, you're suppose to sell them then MC Replacement plan for $20-30 bucks, so it doesn't matter what card you sell them when MC will replace it =P
post #22 of 97
Thread Starter 
Quote:
Originally Posted by azianai View Post
do you care more about not recommending a heavy vender in your store and killing your numbers and directly affecting your paycheck?
Or do you care about anecdotal evidence online?

I have RMA'ed twice with XFX with no issues, and my PSU currently is XFX.
I've also had 0 problems with eVGA, but as you see someone in this thread had a horrible experience with eVGA.

Either way, you're suppose to sell them then MC Replacement plan for $20-30 bucks, so it doesn't matter what card you sell them when MC will replace it =P
This issue hasn't happend once or twice, but at least a half a dozen times. Google and you see what I mean about XFX.

Anyways I will sell the cards, but I will talk it over with a manger (with evidence in hand) and see what I can do to get the customer to buy a replacement plan (which I am goin gto REALLY push hard to do so).

Another example:

http://www.overclock.net/amd-ati/107...ty-denial.html
Edited by Lord Xeb - 7/23/11 at 11:06pm
 
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post #23 of 97
I have no issues with XFX.....not even with RMA once with a 8600GT I had. Their PSU are high quality
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post #24 of 97
Haven't dealt with XFX personally, but after reading the horror stories on here, I'm definitely not touching any of their products.
post #25 of 97
Off topic, but is it true that MC's are selling GTX 570's with an unanounced orange sticker sale now days?
    
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post #26 of 97
Quote:
Originally Posted by philhalo66 View Post
maybe if people had an IQ over that of a rock then they would know enough to register the card within 30 days, i registered my 6950 and 4870 and both have lifetime warranty.

what I'm trying to say is if you didn't register within 30 days then its your fault for not reading the warranty info card every hardware manufacturer on earth requires registering within 30 days for full warranty benefits.

i personally only buy XFX cards especially after my last run in with EVGA
lol I've never filled out one of those things. (Because I don't buy from XFX) Standard warranty does not need you to fill out forms, mail in or web type. They go by manufacturing date so if you buy a card that's been sitting on the shelves for a year then you lost a year of your rebate.

Have fun with XFX, hopefully there is no solder residue on your card when you send it in for RMA. Or with any luck the tech won't bash the card on the edge a table before they deny your card for damage. Look up the horror stories here on OCN for reference.

What was your IQ again? I hear rocks are getting pretty smart these days.

I have been recommending against anything XFX now and will continue to do so to everyone I meet that asks for good brands.
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post #27 of 97
As far as I know, your manager won't care one bit. It's all about sales, and if the card dies when it's in the hands of the customer, generally it's their fault Like I would work at BB, and would hate it, but I'd get the satisfaction of building rigs that are actually balanced.

Do the job, but cringe in the corner everytime someone demands XFX lol.
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post #28 of 97
I've only dealt with XFX on one occasion when my crossfire bridge was not long enough. They sent me a very stylish one for free.

Looked like this:

If I ever plan to go XFX again, the card I buy will almost 100% be reference so I'm guaranteed to get a reference card that would be of equal quality than one branded from another AIB.

The only company I refuse to deal with is ASUS. Had 2 RMA's sent back to me without getting a chance to talk to them. Both times, the product was already shipped back to me when I finally got a reply. Both times RMA denied for very BS reasons.

If you know the product is crap, don't buy it. That being said, if the product is good, you should never have to deal with customer service nor their RMA dept. anyways.
    
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post #29 of 97
Quote:
Originally Posted by tout View Post
lol I've never filled out one of those things. (Because I don't buy from XFX) Standard warranty does not need you to fill out forms, mail in or web type. They go by manufacturing date so if you buy a card that's been sitting on the shelves for a year then you lost a year of your rebate.

Have fun with XFX, hopefully there is no solder residue on your card when you send it in for RMA. Or with any luck the tech won't bash the card on the edge a table before they deny your card for damage. Look up the horror stories here on OCN for reference.

What was your IQ again? I hear rocks are getting pretty smart these days.

I have been recommending against anything XFX now and will continue to do so to everyone I meet that asks for good brands.
Lol, my Pet rock is actually pretty smart. It gets in my way sometimes nd I kick it and sometimes it even flys and breaks windows.

I'd never recommend XFX. Sapphire/ASUS/MSI All the way!
Edited by WizrdSleevz - 7/23/11 at 11:22pm
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post #30 of 97
interesting approach.

XFX has been fine here,never had a problem with them....

I wouldn't risk my job over something that stupid....by your logic, I would not be selling any part from any company....
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