Originally Posted by Cacophony
I have 2 gtx 260 from them that I purchased 2 years ago, and it's holding up great. So Yes I will continue to support them since I haven't run into trouble yet.
That's because you have nVidia cards from them from when they were still w/ nVidia. They were a good company then. Not anymore. Their non-reference cards are terrible, their build quality and QC is terrible, they will do everything within their power to deny your RMA and/or violate their own warranty, and have poor overall customer service.
I'm not BSing you. I sent in reference-based but black PCB 4890, worked fine for a long while, then poof, died, happens. Got back their super-cost-cut late production 4890 that ran hotter, had no VRM-sinks, no software controllable voltage tuning, a sub-par cooler even compared to the crap that was originally on my 4890, and had numerous bad reviews for being known to die within a short period of time, etc. It was not at all a comparable card. On top of that customers service did everything they could to push me off. There are countless told and untold stories of their denial to RMA over flux left over from poor QC out of the factory, and other bull reasons. Or even the more recent thread(s) about them damaging somebody's product to deny them RMA. Or, sending out damaged products to void their warranty so they don't have to warranty them, and then denying it.
XFX is the near definition of how a consumer electronics company SHOULDN'T act.
XFX is not the company it once was.
Friends don't let friends buy XFX.Edited by DesertRat - 7/24/11 at 11:23am