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Anyone here refuse to buy XFX? - Page 9

post #81 of 97
i like xfx double life time warranty but other then that there just ok i havent had any problems with the card i bought form them
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post #82 of 97
No
post #83 of 97
Im just about to get an XFX Radeon HD 6790 :S
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post #84 of 97
I have gotten quite a few XFX cards over the years, only had problems once and they got solved very quikly. Here in holland you have attleast 2 years warranty with your vendor and so we dont have to deal with XFX warranty ourselfs the first 2 years.
I have read alot of horrer stories about XFX warranty though.

Atm having 3 xfx cards running and no problems.
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post #85 of 97
I will have to say no to this one.I own 5 registered and 3 not registered.I have had to rma 2 times with them and both times were easy.I currently have a Asus card in rma with the phone number to them just rings with no answer.This does not sound good.I have rma'ed with XFX,Gigabyte,MSI,Western Digital and now Asus.The worse dealings with all of my rma's is with Msi and a recent mobo failure.Why you ask was it bad.It cost me $35 to get it replaced.It was out of it's labor warranty but still under parts warranty.So when I say it was the worse so far means it's still a good rma experience.

I will not be buying anything more from XFX because they do not sell Nvidia anymore.That would be my only reason.

A Wise man said once:When you something good for someone they tell 1 person.When you do bad for someone then they tell 10 people.

Keep the above statement in mind when you read these horror stories from XFX or any manufacture.
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post #86 of 97
Let me know when you get fired. We've got a running bet here.
post #87 of 97
Quote:
Originally Posted by Farih View Post
Here in holland you have attleast 2 years warranty with your vendor and so we dont have to deal with XFX warranty ourselfs the first 2 years.
Do you have to pay extra fort he 2 years warranty?
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post #88 of 97
I have an xfx card right now, only because it looked cool. This topic has made me regret my decision, but nothing has gone wrong so far with it.
post #89 of 97
never will purchase xfx.
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Obsidian lol
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post #90 of 97
As a general sales associate you should be more worried about which DVD's are better windata or phillips? Is this USB cable better than the other one? Answer: Depends, which one has more gross margin? Is NOD32 *really* that good, or do they only push it because there is 39.00 dollars of gross margin in it?

Anyways, as far as XFX, I have no problem purchasing their brand if it will save me a dollar or 2. Failure rate of graphics cards tends to be ~6% give or take a percentage or two depending on brand and real life RNG. If you sell 100 cards only 6 will be defective, probably half of the people that RMA the cards will have a good experience (we all know basing your opinion of a company on anecdotal evidence you gathered from the internet is faulty at best, I mean, lets be honest, people post on the internet to complain). That means 3 people *might* have a poor experience because you sold them XFX. Of course, 1 or 2 of those people won't even RMA the card, they will just buy a new one because they have more money than time. Either way, you might end up saving each of those people 30-40 USD which they can spend elsewhere.

Don't worry so much about brand, because honestly, it does not matter. The customer will be happy if you put together a computer that runs the games they want to play and saves them money so they feel like they got a good deal. Most people you will end up talking to (even at Microcenter) base their purchasing decisions on the all mighty dollar, not the name plastered on the front of the box. You should do your best to keep your suggestions in line with that one fact.
Edited by tubnotub1 - 7/25/11 at 9:16am
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