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[intel] 8MB SSD bug fixable via firmware. Aug 18: Firmware update now available!

post #1 of 24
Thread Starter 
8/18 Update:
Quote:
Intel has posted a firmware update for the Intel® SSD 320 Series (firmware 4PC10362) which addresses the Bad Context 13x Error being discussed on the Communities site and elsewhere. You can download the new firmware here:
www.intel.com/go/ssdfirmware
Source

7/25 Original Post:
Quote:
Intel has been investigating the ‘Bad Context 13x Error’ as seen on select Intel® SSD 320 Series drives. This was previously noted in the Intel community post as “SSD Power Loss”. To summarize the error: In certain circumstances, after an unexpected power loss, a small percentage of SSDs may experience this error on the next attempt to boot the system. In this situation, the system’s BIOS reports an SSD as an 8MB capacity drive.

Intel has reproduced ‘Bad Context 13x Error’ utilizing strenuous testing methods. This ‘Bad Context 13x Error’ can be addressed via a firmware update and Intel is in the process of validating the firmware update. A future update will define the schedule to deliver the firmware fix.
Source

This confirms that it is not a hardware issue, which should calm some people down.

8/13 Update:
Quote:
The new firmware update is in final validation testing and is targeted for release on Intel® Communities within the next two weeks. Intel takes firmware updates and issues of reliability very seriously and is taking extra steps to support a smooth release. We appreciate your patience.
Source

Didn't want to start a new thread, since it's really just an update on the same story. Anyway, good news.
Edited by HothBase - 8/18/11 at 1:56am
 
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post #2 of 24
Well it confirms it is a hardware issue that can be fix with a firmware update. Now it hasn't passed validation so it could be a bigger problem than though until we get more clarification on how it passed Quality Checks before shipment is my guest. I thought that any Product before release goes through stress tests and other processes to prevent this.
post #3 of 24
Quote:
Originally Posted by wolf_08 View Post
Well it confirms it is a hardware issue that can be fix with a firmware update. Now it hasn't passed validation so it could be a bigger problem than though until we get more clarification on how it passed Quality Checks before shipment is my guest. I thought that any Product before release goes through stress tests and other processes to prevent this.


QC is not as it used too but given INTEL's track record to fix problems like this, you need not worry. They handled the mobo issues and it cost them a lot, they will handle this too.
 
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post #4 of 24
I'm a victim of this bug. Just got everything up and running on my replacement 320 this weekend. Hopefully I can d/l the fix before this one dies on me...
post #5 of 24
Thread Starter 
Intel expects new firmware to be released within the next two weeks. See updated OP.
 
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post #6 of 24
That's pretty bad. I'd throw my computer out the window if I crashed only to come back to a dead OS drive for like the 5th time but this time due to a known bug.
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post #7 of 24
i had the 8mb thing happen to my x-25m 80gb i didn't know it was a known issue ... had the sad in my macbook pro, turned it on one day just popped up with the famous "?" that mac does. i put it in my desktop and windows saw it as 8mb drive
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post #8 of 24
SSD quality control is generally poor, relative to other parts, because SSDs have extremely low profit margins compared to other areas.

It probably costs 200 dollars just to build a 300 dollar SSD (NAND is expensive). While it likely costs about 30-40 dollars to build a 300 dollar CPU.
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post #9 of 24
Quote:
Originally Posted by Blameless View Post
SSD quality control is generally poor, relative to other parts, because SSDs have extremely low profit margins compared to other areas.

It probably costs 200 dollars just to build a 300 dollar SSD (NAND is expensive). While it likely costs about 30-40 dollars to build a 300 dollar CPU.
Yep. Intel can't spend as much on QC as it does in CPU's. They still have the most reliable SSD's. SSD's using Sandforce drives have issues as well.
post #10 of 24
good to hear it's not a hardware issue
always wanted the 320 series as as boot drive
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