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post #31 of 46
Typically after you know that RDP is allowed on a machine, the only thing holding you back internally is the windows firewall, and externally, NAT'ing the the public port (3389 by default) to the specific internal IP. I realize were working with Windows 7 Home, but it should work after you get it going.

Might I offer a possibly easier and possibly better solution to you?

www.logmein.com

It's free and it runs through your web browser and it pretty much blows RDP out of the water since you accessing the "console" session instead of creating a remote session.
    
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post #32 of 46
Thread Starter 
AT WORK:

I don't even see 3389 in TCPView (or Netstat). Which column would it be under?

When I go to www.canyouseeme.org, it shows that port 3389 is open (on my work computer, I'll check home at lunch). I don't understand!
post #33 of 46
Quote:
Originally Posted by xyeLz View Post
When I go to www.canyouseeme.org, it shows that port 3389 is open (on my work computer, I'll check home at lunch). I don't understand!
Okay great! All I wanted was a reliable way for you to verify that TCP 3389 was listening. Now what you want to do is replicate that on your father's machine. If RDP is listening on his machine, then you need to focus on firewall, antivirus, and permissions. If it's not listening on his machine, then you need to focus on RDP setup and services. Easy as that.

Of course, at any point feel free to just say "Screw it!" and use VNC or LogMeIn ... just saying. My wife (another developer, and very sensible) always tells me to "just let it go" when it comes to stuff like this, LOL.
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post #34 of 46
Thread Starter 
Quote:
Originally Posted by tjwurzburger View Post
Okay great! All I wanted was a reliable way for you to verify that TCP 3389 was listening. Now what you want to do is replicate that on your father's machine. If RDP is listening on his machine, then you need to focus on firewall, antivirus, and permissions. If it's not listening on his machine, then you need to focus on RDP setup and services. Easy as that.

Of course, at any point feel free to just say "Screw it!" and use VNC or LogMeIn ... just saying. My wife (another developer, and very sensible) always tells me to "just let it go" when it comes to stuff like this, LOL.
LOL dude I know how you feel. I wish my girlfriend was into computers but shes the farthest away from that as possible. In fact, she hates it when I get on! But she understands my passion.

It's my friends who try to tell me to let it go. I'm that kinda guy that notices when a 1920x1200 image is one pixel too far to the left, lol. But my friends constantly get mad when I refuse to install LoL because then I have to go through the hassle of uninstalling Pando Media Booster and deleting registry keys. Gosh it's annoying!

Anyways, I go on break at 12:00 PM EST (like you care, ) but I will update you following that. I have a feeling that the port will be open since there's no reason for it to be closed if it's open on my computer.

Perhaps we should begin to address firewall issues already?
post #35 of 46
Quote:
Originally Posted by xyeLz View Post
Perhaps we should begin to address firewall issues already?
Absolutely. If you verify that 3389 is open on his machine, then it's just a matter of figuring out what's blocking access to that port. Usually it's firewall, antivirus, or some other nannyware. To rule out those culprits, I typically (temporarily) disable everything, one app at a time. So shut off Windows firewall, test. Shut off antivirus, test. Like that. Once you figure out which one it is you can turn it back on and work on adding the necessary exception.

I have high confidence that you will get it working (eventually), and there is something strangely satisfying about beating down an annoying problem like this. But I also totally understand friends/spouses who say, "You wasted how many hours on that? You're too stubborn!"
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post #36 of 46
Thread Starter 
Quote:
Originally Posted by tjwurzburger View Post
Absolutely. If you verify that 3389 is open on his machine, then it's just a matter of figuring out what's blocking access to that port. Usually it's firewall, antivirus, or some other nannyware. To rule out those culprits, I typically (temporarily) disable everything, one app at a time. So shut off Windows firewall, test. Shut off antivirus, test. Like that. Once you figure out which one it is you can turn it back on and work on adding the necessary exception.

I have high confidence that you will get it working (eventually), and there is something strangely satisfying about beating down an annoying problem like this. But I also totally understand friends/spouses who say, "You wasted how many hours on that? You're too stubborn!"
Yep, that sounds like me! He doesn't have any antivirus installed, so it appears the only bottleneck would be Windows Firewall. It WAS on when I tried to connect to his computer, though all of the features were completely disabled. Could that still pose a problem? Is there anything else I'm missing?
post #37 of 46
Thread Starter 
This sucks.

I just scanned online to check to see what ports are open. Same results on my computer AND my Dad's (which STILL MAKES NO SENSE since he can connect to me and I can't to him).

71.184.x isn't responding on port 21 (ftp).
71.184.x isn't responding on port 23 (telnet).
71.184.x isn't responding on port 25 (smtp).
71.184.x isn't responding on port 80 (http).
71.184.x isn't responding on port 110 (pop3).
71.184.x isn't responding on port 139 (netbios-ssn).
71.184.x isn't responding on port 445 (microsoft-ds).
71.184.x isn't responding on port 1723 (pptp).
71.184.x isn't responding on port 3389 (ms-wbt-server).
71.184.x isn't responding on port 5900 ().
71.184.x isn't responding on port 8080 (webcache).

We both have the same IP anyways, so I kinda expected that.

What now?
post #38 of 46
Quote:
Originally Posted by xyeLz View Post
What now?
Hmm, curiouser and curiouser. Actually that's not telling you much except that everything is blocked from outside of your network. That's actually a good thing, and is probably a function of your wireless router. You did say you were on a wireless LAN at home, right?

Whatever happened in TCPView? Just open it up as an admin, sort by Local Port, and find 3389. Like this:



Notice in that screenie that the process name is svchost.exe? That's because RDP is a Windows service (which I think we discussed yesterday). Anyway try that test on both machines with RDP turned on.

Ideally you will find 3389 on your machine (since it works), and not find it on his machine (since it doesn't work). But there I go again with that logic and reason stuff!
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post #39 of 46
Thread Starter 
Joe,

I love all the pictures. You should get paid for this!

I checked TCPView at home on both computers and here on my work computer, I still see no 3389, lol. Pfft at logic and reason. Who needs it anyways? It makes me wanna shoot myself.

However, the problem is SOLVED! (Any admin, please feel free to throw that in front of the title for me.)

No, port 3389 still does not show up in Netstat or TCPView on my home computers. No, port 3389 also did not show up when I went on the website to check it.

Yes, my work computers port 3389 shows up when I check the website. No, my work computers port 3389 does not show up in Netstat or TCPView either.

So how is the problem solved? Well, I don't have the reasoning behind what the X is going on here with ports and why they're not showing up, but (you're gonna laugh at this) the only reason I couldn't connect to my Dad's computer was because the Remote Desktop service was disabled. I enabled it in my computer, checked the ports, enabled the service on MY computer, but didn't do so on his. Once I enabled it, I could login via private IP.

For those who want to figure out this port issue, please feel free. Baffles my mind and I'd love to know why.

Don't make fun of me for RDP, I don't know how I missed that. I just know when I used to use the laptop, I purposely disabled all services I knew I wouldn't have ever used. Obviously I was wrong, though I don't own the laptop, so I guess I was right! Oh my.
Edited by xyeLz - 7/27/11 at 11:09am
post #40 of 46
Quote:
Originally Posted by xyeLz View Post
However, the problem is SOLVED!
Woot! That's all that really matters, bro. I'm so glad that you got it working. And if I had a dollar for every time it was something silly ... well, I'd have at least $100 .

Sorry I couldn't help you more. I feel like 3389 turned out to confuse the issue more than anything. Even so, all's well that ends well.

Great news.
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