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Need some help.

post #1 of 7
Thread Starter 
So I have had my sig rig for about 2 years now.

Have been having random restart problems a lot over the 2 years.

For the longest time I thought it was the ram but couldnt prove it. All of the crashes seemed to point to the ram

So I bought new ram. Still have problem.

This morning, have a new symptom. After a handful of restarts, it finally loaded into windows. The date is showing 12/31/2009.

Never had this happen before.

To get to windows I had to let the bios reset itself back to the very basic default. Everythings is at stock settings.

I dont know what to do if I think its my motherboard. Which I think it is. As it seems to be the only other thing that it could be. I would like to hear your suggestions on what to do and if you think anything else might be the culprit.

Please help.

(BTW, will be at work, so will be checking this thru the day)
post #2 of 7
It is DEFINITELY your board.....

Try replacing your CMOS battery and setting the BIOS up one more time, if that does not work you need a new board.
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The Butthurt Box
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post #3 of 7
Replace that CMOS battery STAT!
x79
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x79
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post #4 of 7
Thread Starter 
But would a cmos battery cause my random restarts? Thats fine if it does, but thats my main concern.

Included in the restarts, I turn on the power and it turns off, then on, then off, then on. It will do this 2-4 times. Then it will reset my OC (which is mild BTW. 3.5ghz) Afterwards it will load into windows fine. (i say mild because this setup did 4ghz 24/7 stable. the 3.5 has been stable for a few months.)

The system is also effected by me moving the power cable. (24 pin) I do not think there is a break in the power cable. But I cant ohm out the wires because I cant open the case. Still under warranty. I just dont think there is a wire issue. May be the main board power connector in the board? inside the pcb?
post #5 of 7
Quote:
Originally Posted by Jason4i7 View Post
Have been having random restart problems a lot over the 2 years.
I had the same thing with my current rig for the first 6 months of its life. I first thought it was the power in the house I was living, since that house was DIY renovated and was known to have some power supply issues. When I moved out and the problem persisted, I started looking for other possible causes. Turns out it was a faulty PSU, so I replaced that and haven't had the problem since.

Quote:
Originally Posted by Jason4i7 View Post
This morning, have a new symptom. After a handful of restarts, it finally loaded into windows. The date is showing 12/31/2009.

Never had this happen before.

To get to windows I had to let the bios reset itself back to the very basic default.
This sounds like your CMOS battery is dying/has died. This is normal as they aren't supposed to last forever, though they are usually good for a lot longer than two years. In any case, your system may have a defective motherboard or a failing power supply, either of which could cause the mobo to draw more power from the CMOS battery than it should. Or it might simply be that the CMOS battery was faulty, or that it wasn't properly inserted into its bracket by the mobo manufacturer.

To fix your rig I would try all of the following:
  • Replace the power supply, possibly with something a little beefier than what you already have
  • Replace the CMOS battery. It's cheap, and since you've already lost your CMOS settings, it can't hurt to clear them again by removing the old battery
  • While you have your case open, double check that all the power wires are properly connected to their respective components
If the problem persists after doing these things, you'll probably have to replace the motherboard.

Good luck!
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Liquid Lightning
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post #6 of 7
Thread Starter 
Quote:
Originally Posted by GameDev View Post
I had the same thing with my current rig for the first 6 months of its life. I first thought it was the power in the house I was living, since that house was DIY renovated and was known to have some power supply issues. When I moved out and the problem persisted, I started looking for other possible causes. Turns out it was a faulty PSU, so I replaced that and haven't had the problem since.


This sounds like your CMOS battery is dying/has died. This is normal as they aren't supposed to last forever, though they are usually good for a lot longer than two years. In any case, your system may have a defective motherboard or a failing power supply, either of which could cause the mobo to draw more power from the CMOS battery than it should. Or it might simply be that the CMOS battery was faulty, or that it wasn't properly inserted into its bracket by the mobo manufacturer.

To fix your rig I would try all of the following:
  • Replace the power supply, possibly with something a little beefier than what you already have
  • Replace the CMOS battery. It's cheap, and since you've already lost your CMOS settings, it can't hurt to clear them again by removing the old battery
  • While you have your case open, double check that all the power wires are properly connected to their respective components
If the problem persists after doing these things, you'll probably have to replace the motherboard.

Good luck!
You realize I have a Corsair 1000? Im not sure why I would need anything beefier as my systems total draw is just short of 600 rated watts. We could round up to 800 for human error. I doubt its the strength of the power supply, but that doesnt mean I don think it is the power supplies possible fault. I have double checked the power connections on all leads on the board and unit. Dont think thats it. I have another power supply but its in another system. I can try to dig it out, but its my wifes computer.

Anything else I can try?
post #7 of 7
Quote:
Originally Posted by Jason4i7 View Post
You realize I have a Corsair 1000?
My bad. I skimmed over that point on the basis that, if the part is defective, it doesn't matter what manufacturer/model it is.

Corsair usually produce quality components, especially in the HX range, and I would be surprised if a Corsair product I bought turned out to be defective. That said, no company has a perfect track record, and I've encountered this same issue with a power supply before, so I stand by my original diagnosis.

Quote:
Originally Posted by Jason4i7 View Post
I have another power supply but its in another system. I can try to dig it out, but its my wifes computer.
In your situation, if it isn't going to be a huge inconvenience to her, I'd probably swap the power supplies around for a week or two and see what happens. If the problem migrates, you'll know it's the power supply. If it remains on your machine, it's more likely the motherboard.

Quote:
Originally Posted by Jason4i7 View Post
Anything else I can try?
The only other thing I have heard of that causes all of these issues, particularly the BIOS reset, is infection by malware. Of course, there may be other causes which I haven't encountered.
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Liquid Lightning
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