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RESOLVED - How do I remove a hard drive password on a Toshiba laptop

post #1 of 11
Thread Starter 
RESOLVED on July 29 - Put a blank password in the Toshiba BIOS is apparently equivalent to disabling the password.

I have skimmed some of the other threads regarding my issue and mine is slighly different.

I have a Toshiba laptop. I installed my OCZ Vertex 2 SSD into it. I put a hard drive password onto it (seemed like a good idea at the time). It works fine and everything. I took it out and put it into my desktop, and it detects, but refusing to read/write.

I have used OCZ firmware updater while it is plugged in and it updated the firmware. Disk Management sees the drive, but says that it the entire drive is unallocated space and can't use it because of an I/O error

I decided to see what was wrong. I plug in my original Toshiba drive into the laptop and it boots without asking me for a password. When the SSD is plugged in, it asks me for the password.

I came to the conclusion that the hard drive password is preventing me from using it in my desktop. The Toshiba laptop BIOS does not have an option to remove the password. Since I have the laptop and the password, are there any methods that I can use to get it working on the desktop and remove this nuisance of a password in the process?
Edited by gamer11200 - 7/29/11 at 11:13am
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post #2 of 11
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post #3 of 11
Simple answer....you cant, at least not easily.
You can try and contact Toshiba and ask them for assistance but unless its under warranty i highly doubt they'll help.
There are specialized company's online that apparently remove the password but i have no idea if their legit.
One thing you could try and i cant stress enough that you do it at your own risk, try and find an identical hard drive.
It needs to be the same model number and same firmware, then just simply swap the controller boards and that should give you access to the data.
Also have a scout about online, i know there are some master-passwords for certain drives out there but i've had this same issue and in the end i had to buy a new drive.
If the data isn't important, i'd just cut your losses and buy a new drive.
Hope that helps.
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post #4 of 11
Thread Starter 
I have no issue with the data. I can access it fine within the Toshiba Laptop since I know the password. Since I don't use the laptop much anymore, I wanted to shove the SSD into one of my desktops for a good speed boost biggrin.gif

I don't want to buy a new one...guess I'll give Toshiba a shout and see if they can help me
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post #5 of 11
Maybe something like this will help?

https://ata.wiki.kernel.org/index.php/ATA_Secure_Erase#Step_2a_-_Set_a_User_Password:

HDParm surely has an option to clear a drive password.

http://linux.die.net/man/8/hdparm

Just have to find the right command, then run it from SystemRescueCD.
     
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post #6 of 11
Oooh i see, sorry i misunderstood!
There should be an option from within the bios to disable the hard drive password.
I'm not that familiar with Toshibas but i would imagine there will be an option in the security features of the bios that should allow you to remove and disable the password.
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post #7 of 11
Thread Starter 
Quote:
Originally Posted by Jim McNasty;14391112 
Oooh i see, sorry i misunderstood!
There should be an option from within the bios to disable the hard drive password.
I'm not that familiar with Toshibas but i would imagine there will be an option in the security features of the bios that should allow you to remove and disable the password.

It's all good. There isn't an actual disable/enable option for the BIOS which caused me all this trouble. If there was, I would have easily disabled it. Bad on Toshiba's part for not adding a disable option when they have an enable option.
Quote:
Originally Posted by Kramy;14389738 
Maybe something like this will help?.

Well, it helped to an extent. When going through the steps, I was not able to attach a password due to an I/O error. This gave me a lightbulb moment. What if I go into the TOSHIBA bios with the SSD in and change the password to be NULL. I did that, and as I soon as I did it, I restarted, and it did not ask me for a password. Shove it into my rig and booted up Ubuntu. Decided to do a read benchmark from the Disk Utility (was reporting an I/O error prior) and it read biggrin.gif

Although the suggestion didn't directly lead to me to solution, since they assisted in getting to the solution, just want to say thanks everyone! biggrin.gif
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post #8 of 11
No worries dude, glad you got it sorted out in the end biggrin.gif
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post #9 of 11
Very nice detective work. Glad you got it working!
     
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CPUMotherboardGraphicsRAM
FX-8350 Saberooth 990FX eVGA GTX 560 SE 4x4GB Corsair Vengeance 1600mhz 
Hard DriveHard DriveHard DriveHard Drive
WD 4TB Black - WD4001FAEX-00MJRA0 Seagate Momentus XT 750GB - ST750LX003-1AC154 WD Green 1.5TB - WD15EARS Hitachi 2TB 7200RPM - HDS723020BLA642 
Hard DriveHard DriveHard DriveHard Drive
WD 2TB Green - WD20EARX WD 2TB Green - WD20EARS WD Blue 500GB - WD5000AAKS-00V6A0 WD Scorpio Black 500GB - WD5000BEKT-00KA9 
Optical DriveOptical DriveOptical DriveCooling
Pioneer DVR-115DBK Samsung SH-S243D/BEBE LG GH22NS90 Coolit Eco R120 
CoolingCoolingOSOS
Yate Loon Fans - D12SL-12-RED/BLACK Fractal Design 120mm Fan - FD-FAN-120 Windows 7 Ubuntu 10.04 LTS 
MonitorKeyboardPowerCase
Samsung 2343BWX 23" (2048x1152) I-Rocks KR-6170-BK Corsair HX620 Fractal Design Define R3 
MouseMouse PadAudioAudio
Razer Abyssus 3500DPI Mousepad + Desk Onboard Realtek® ALC 892 Cyber Acoustics CA-2992 2.0 Speakers 
OtherOtherOther
Razer Krait 1600 DPI nGear G-C1601 Card Reader Pisen Card Reader 
CPUMotherboardGraphicsRAM
VIA Eden C7 1200mhz Jetway J7F4K1G2ES-LF VIA Onboard 512MB PC2-4200 
Hard DriveOptical DriveCoolingOS
A-Data FlashDrive None Fanless Linux 
MonitorKeyboardPowerCase
Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
CPUMotherboardGraphicsRAM
Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
Hard DriveOSMonitorKeyboard
Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
PowerMouse
Antec Neo HE 550w Logitech G5 
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post #10 of 11
Thread Starter 
I'm glad too. Saved me about a hundred bucks from buying a new one tongue.gif
Main Rig
(18 items)
 
Another Quad Core
(13 items)
 
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k ASUS Z87-A Gigabyte Radeon HD 7870 OC MSI GeForce 750Ti 
RAMHard DriveHard DriveOptical Drive
16GB G.SKILL Ripjaws X DDR3-1600 Intel 520 Series 120GB Western Digital Blue 1TB LG Blu-Ray Burner 
CoolingOSOSMonitor
Noctua DH--14 Windows 7 Pro x64 Xubuntu 14.04 LG IPS226 
KeyboardPowerCaseMouse
Logitech G110 Enermax Revolution 85+ 920W Silverstone KL-03 (Silver) Logitech G400 
OtherOther
SteelSeries Siberia v2 Dualshock 4 
CPUMotherboardGraphicsRAM
C2Q Q8200 2.33GHZ 1.05vCore ASRock P45XE XFX Radeon 4670 1GB 4GB OCZ Platinum DDR2-1000 
Hard DriveOptical DriveOSMonitor
1TB Seagate Barracuda 16x LG DVD-RW Windows 7 x64, Ubuntu 10.10 x64 BenQ 18.5 wide LED 
KeyboardPowerCaseMouse
Gigabyte wireless BFG 450 watt Coolermaster Elite 330 Gigabyte wireless optical 
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Main Rig
(18 items)
 
Another Quad Core
(13 items)
 
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k ASUS Z87-A Gigabyte Radeon HD 7870 OC MSI GeForce 750Ti 
RAMHard DriveHard DriveOptical Drive
16GB G.SKILL Ripjaws X DDR3-1600 Intel 520 Series 120GB Western Digital Blue 1TB LG Blu-Ray Burner 
CoolingOSOSMonitor
Noctua DH--14 Windows 7 Pro x64 Xubuntu 14.04 LG IPS226 
KeyboardPowerCaseMouse
Logitech G110 Enermax Revolution 85+ 920W Silverstone KL-03 (Silver) Logitech G400 
OtherOther
SteelSeries Siberia v2 Dualshock 4 
CPUMotherboardGraphicsRAM
C2Q Q8200 2.33GHZ 1.05vCore ASRock P45XE XFX Radeon 4670 1GB 4GB OCZ Platinum DDR2-1000 
Hard DriveOptical DriveOSMonitor
1TB Seagate Barracuda 16x LG DVD-RW Windows 7 x64, Ubuntu 10.10 x64 BenQ 18.5 wide LED 
KeyboardPowerCaseMouse
Gigabyte wireless BFG 450 watt Coolermaster Elite 330 Gigabyte wireless optical 
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