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EVGA giving me the runaround with my RMA.

post #1 of 18
Thread Starter 
They say they want a regular invoice for the card to show proof of purchase while I only have a PayPal invoice. They say thats not enough.
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Pride and Joy
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post #2 of 18
I think you may be a little premature in calling that a "runaround"...
post #3 of 18
where did you buy it from?
    
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post #4 of 18
Thread Starter 
Bought it from a HK based store. Linkecomputer.com
They didn't send me a regular invoice for it.

Is there an EVGA rep in here????
Edited by BlackandDecker - 7/29/11 at 8:37am
Pride and Joy
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CPUMotherboardGraphicsRAM
Core I7 2600K @ 4.7Ghz (HT On) w 1.33v Asus P67 Sabertooth EVGA GTX 580 @930 core with 1.1v 8GB Corsair Dominator Platinum DDR3 2133 1.5v 
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Samsung T260 26" 1920x1200 Max Keyboard Nighthawk X9 mechanical Corsair AX850 GOLD CoolerMaster ATCS 840 Black 
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Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
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Pride and Joy
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MonitorKeyboardPowerCase
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Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
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post #5 of 18
Quote:
Originally Posted by BlackandDecker View Post
Bought it from a HK based store. Linkecomputer.com
They didn't send me a regular invoice for it.
Can you print one from their website?
post #6 of 18
i agree with t-ramp

if not, contact them and ask them for an invoice via email. they should have one in their system.
    
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post #7 of 18
Might want to call them and try to track down that invoice. See if its listed in your account when you login as well.

As much as I hate to say it, because I've had my own RMA and tech related issues with evga which has caused me not to buy from them again, They need a more official invoice then that.
post #8 of 18
Thread Starter 
Quote:
Originally Posted by t-ramp View Post
Can you print one from their website?
Nope cos I bought it without logging into my account on the site, So I never receieved an online invoice even. Big mistake.
Pride and Joy
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core I7 2600K @ 4.7Ghz (HT On) w 1.33v Asus P67 Sabertooth EVGA GTX 580 @930 core with 1.1v 8GB Corsair Dominator Platinum DDR3 2133 1.5v 
Hard DriveOptical DriveCoolingOS
Vertex3 MAX IOPS 120GB + Samsung 1TB F3 RAID 0 LG 10X Blu ray drive Corsair H80 + 2 GT AP15s Windows 7 Ultimate 64bit SP1 
MonitorKeyboardPowerCase
Samsung T260 26" 1920x1200 Max Keyboard Nighthawk X9 mechanical Corsair AX850 GOLD CoolerMaster ATCS 840 Black 
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Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
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Pride and Joy
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core I7 2600K @ 4.7Ghz (HT On) w 1.33v Asus P67 Sabertooth EVGA GTX 580 @930 core with 1.1v 8GB Corsair Dominator Platinum DDR3 2133 1.5v 
Hard DriveOptical DriveCoolingOS
Vertex3 MAX IOPS 120GB + Samsung 1TB F3 RAID 0 LG 10X Blu ray drive Corsair H80 + 2 GT AP15s Windows 7 Ultimate 64bit SP1 
MonitorKeyboardPowerCase
Samsung T260 26" 1920x1200 Max Keyboard Nighthawk X9 mechanical Corsair AX850 GOLD CoolerMaster ATCS 840 Black 
MouseMouse PadAudioOther
Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
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post #9 of 18
And the Paypal invoice doesn't have an order # or anything?
post #10 of 18
Thread Starter 
Quote:
Originally Posted by t-ramp View Post
And the Paypal invoice doesn't have an order # or anything?
Nope. No order number. Its supposed to be Express Checkout Payment.
Pride and Joy
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core I7 2600K @ 4.7Ghz (HT On) w 1.33v Asus P67 Sabertooth EVGA GTX 580 @930 core with 1.1v 8GB Corsair Dominator Platinum DDR3 2133 1.5v 
Hard DriveOptical DriveCoolingOS
Vertex3 MAX IOPS 120GB + Samsung 1TB F3 RAID 0 LG 10X Blu ray drive Corsair H80 + 2 GT AP15s Windows 7 Ultimate 64bit SP1 
MonitorKeyboardPowerCase
Samsung T260 26" 1920x1200 Max Keyboard Nighthawk X9 mechanical Corsair AX850 GOLD CoolerMaster ATCS 840 Black 
MouseMouse PadAudioOther
Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
OtherOtherOther
Microsoft Lifecam Studio Sony Cyber-Shot DSC-WX50 digital camera Adesso ARC-1100 Remote Control 
  hide details  
Reply
Pride and Joy
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core I7 2600K @ 4.7Ghz (HT On) w 1.33v Asus P67 Sabertooth EVGA GTX 580 @930 core with 1.1v 8GB Corsair Dominator Platinum DDR3 2133 1.5v 
Hard DriveOptical DriveCoolingOS
Vertex3 MAX IOPS 120GB + Samsung 1TB F3 RAID 0 LG 10X Blu ray drive Corsair H80 + 2 GT AP15s Windows 7 Ultimate 64bit SP1 
MonitorKeyboardPowerCase
Samsung T260 26" 1920x1200 Max Keyboard Nighthawk X9 mechanical Corsair AX850 GOLD CoolerMaster ATCS 840 Black 
MouseMouse PadAudioOther
Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
OtherOtherOther
Microsoft Lifecam Studio Sony Cyber-Shot DSC-WX50 digital camera Adesso ARC-1100 Remote Control 
  hide details  
Reply
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