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RMA w/ Newegg or WD?

post #1 of 10
Thread Starter 
My Western Digital Caviar Blue 1TB basically failed it's S.M.A.R.T. quick self test.
<a target='_blank' href='http://imageshack.us/photo/my-images/703/failxp.png/'><img src='http://img703.imageshack.us/img703/2179/failxp.th.png' border='0'/></a>

I bought the drive off Newegg but noticed now that there are no 3.0GB/s models on newegg (only the 6.0 GB/s are available).
I'm from Boston which would be easiest to RMA with...Western Digital or Newegg?
p.s.
this RMA will be approved correct? Western Digital Data Lifeguard reports only Test (05) failed. HD Tune PRO gives me warnings on (C4) and (C7).
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
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post #2 of 10
This looks brand new.

RMA it with WD for better results.
T8
(17 items)
 
T6
(17 items)
 
T5
(17 items)
 
CPUMotherboardGraphicsRAM
Intel Core™ i5 2400 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 6950 Shader Unlocked, @ 900/1400 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveHard Drive
2x KVR1333D3N9/2G Plextor M5S 128GB Western Digital Caviar GreenPower WD5000AACS Western Digital Caviar WD2500JS 
Optical DriveCoolingOSMonitor
LiteON iHAS324 DVD-RW DL Thermaltake Water 2.0 Pro w/ AVC DS12025B12U Windows 7 Home Premium x64 Dell Ultrasharp U2211H 
KeyboardPowerCaseMouse
Rapoo V500 (Kailh Yellow) FSP Aurum AU-400 400W 80PLUS Gold CoolerMaster Silencio 352 CoolerMaster Storm SPAWN 
Audio
Fenda F&D H200 2.0 USB Powered 
CPUMotherboardGraphicsRAM
Intel Core i3 2100 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 5770 1GD5 (Reference) 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveOptical Drive
2x KVR1333D3N9/2G Transcend SSD370 128GB WD Scorpio Blue WD7500BPVT Samsung SH-223C 
CoolingCoolingOSMonitor
Thermaltake Water 3.0 Performer-C AKASA Ball Bearing Windows 7 Home Premium x64 Dell Ultrasharp U2311H 
KeyboardPowerCaseMouse
Armaggeddon Strike Eagle MKI-3 (Kailh Red) Dell (Foxconn) F320EM-00 320W 80PLUS Gold CoolerMaster Elite 341 CM Storm SPAWN 
Audio
Dell USB Powered 2.0 
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T8
(17 items)
 
T6
(17 items)
 
T5
(17 items)
 
CPUMotherboardGraphicsRAM
Intel Core™ i5 2400 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 6950 Shader Unlocked, @ 900/1400 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveHard Drive
2x KVR1333D3N9/2G Plextor M5S 128GB Western Digital Caviar GreenPower WD5000AACS Western Digital Caviar WD2500JS 
Optical DriveCoolingOSMonitor
LiteON iHAS324 DVD-RW DL Thermaltake Water 2.0 Pro w/ AVC DS12025B12U Windows 7 Home Premium x64 Dell Ultrasharp U2211H 
KeyboardPowerCaseMouse
Rapoo V500 (Kailh Yellow) FSP Aurum AU-400 400W 80PLUS Gold CoolerMaster Silencio 352 CoolerMaster Storm SPAWN 
Audio
Fenda F&D H200 2.0 USB Powered 
CPUMotherboardGraphicsRAM
Intel Core i3 2100 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 5770 1GD5 (Reference) 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveOptical Drive
2x KVR1333D3N9/2G Transcend SSD370 128GB WD Scorpio Blue WD7500BPVT Samsung SH-223C 
CoolingCoolingOSMonitor
Thermaltake Water 3.0 Performer-C AKASA Ball Bearing Windows 7 Home Premium x64 Dell Ultrasharp U2311H 
KeyboardPowerCaseMouse
Armaggeddon Strike Eagle MKI-3 (Kailh Red) Dell (Foxconn) F320EM-00 320W 80PLUS Gold CoolerMaster Elite 341 CM Storm SPAWN 
Audio
Dell USB Powered 2.0 
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post #3 of 10
Quote:
Originally Posted by Volvo View Post
This looks brand new.

RMA it with WD for better results.
WD will upgrade you. Definitely RMA with them.
ContrastFX
(14 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X6 1100T GIGABYTE GA-990FXA-UD3 XFX Radeon HD 6870 Mushkin Blackline 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 500GB LG DVD±RW SuperMulti Drive Corsair H60 Windows 8 Developer Preview 64bit 
MonitorKeyboardPowerCase
ASUS MS246 1920x1080 iRocks RF-6570 Antec HCG-520 LIAN LI Lancool PC-K58W 
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ContrastFX
(14 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X6 1100T GIGABYTE GA-990FXA-UD3 XFX Radeon HD 6870 Mushkin Blackline 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 500GB LG DVD±RW SuperMulti Drive Corsair H60 Windows 8 Developer Preview 64bit 
MonitorKeyboardPowerCase
ASUS MS246 1920x1080 iRocks RF-6570 Antec HCG-520 LIAN LI Lancool PC-K58W 
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post #4 of 10
Thread Starter 
I forgot to write RMA number on box, are they going to have to ship the defective drive back to me?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
  hide details  
Reply
post #5 of 10
Thread Starter 
it didn't matter...rma approved
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
  hide details  
Reply
post #6 of 10
Thread Starter 
GUESS WHAT ELSE! they upgraded me to a Caviar Black!!!
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon II X4 645 Asus M4A785-M Radeon HD 6770 4GB Samsung/Kingston PC2-6400 800MHz 6-6-6-18 
Hard DriveOSPowerCase
WD 1TB Windows 7 x64 Antec Earthwatts 650w Cooler Master Elite 310 
  hide details  
Reply
post #7 of 10
Hey, very nice!
     
CPUMotherboardGraphicsRAM
FX-8350 @ 4.6ghz 1.425v Sabertooth 990FX Zotac GTX 1070 Amp! 32GB (4x8GB) Kingston Fury 1866mhz CL10 1T 1.5v 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 2TB - HDS723020BLA64 Crucial M500 960GB - CT960M500SSD1 WD 4TB Black - WD4001FAEX WD 4TB Black - WD4001FAEX 
Hard DriveHard DriveHard DriveHard Drive
Seagate 2TB - ST2000DM001 WD 640GB Black - WD6401AALS Seagate 6TB - ST6000DM001 Micron M500 - MTFDDAK480MAV 
Optical DriveOptical DriveOptical DriveOptical Drive
Pioneer DVR-115DBK Samsung SH-S243D/BEBE LG GH22NS90 Lite-On EBAU108 External DVD 
CoolingCoolingCoolingOS
Noctua NH-D15 Fractal Design 140mm Fan - FD-FAN-140 Fractal Design 120mm Fan - FD-FAN-120 Windows 7 
OSMonitorMonitorKeyboard
Ubuntu 14.04 LTS Samsung 2343BWX 23" (2048x1152) BenQ GW2765HT 27" IPS LCD Monitor (2560x1440) Genius Keyboard KB-G235 PA 
PowerCaseMouseMouse Pad
Seasonic Platinum 1000w PSU - SS-1000XP Fractal Design Define R5 Steelseries Rival 6500 dcpi Mousepad + Desk 
AudioAudioOtherOther
Onboard Realtek® ALC 892 Cyber Acoustics CA-2992 2.0 Speakers Razer Krait 1600 DPI nGear G-C1601 Card Reader 
OtherOther
Pisen Card Reader Gigabyte M7 Thor 
CPUMotherboardGraphicsRAM
VIA Eden C7 1200mhz Jetway J7F4K1G2ES-LF VIA Onboard 512MB PC2-4200 
Hard DriveOptical DriveCoolingOS
A-Data FlashDrive None Fanless Linux 
MonitorKeyboardPowerCase
Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
CPUMotherboardGraphicsRAM
Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
Hard DriveOSMonitorKeyboard
Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
PowerMouse
Antec Neo HE 550w Logitech G5 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
FX-8350 @ 4.6ghz 1.425v Sabertooth 990FX Zotac GTX 1070 Amp! 32GB (4x8GB) Kingston Fury 1866mhz CL10 1T 1.5v 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 2TB - HDS723020BLA64 Crucial M500 960GB - CT960M500SSD1 WD 4TB Black - WD4001FAEX WD 4TB Black - WD4001FAEX 
Hard DriveHard DriveHard DriveHard Drive
Seagate 2TB - ST2000DM001 WD 640GB Black - WD6401AALS Seagate 6TB - ST6000DM001 Micron M500 - MTFDDAK480MAV 
Optical DriveOptical DriveOptical DriveOptical Drive
Pioneer DVR-115DBK Samsung SH-S243D/BEBE LG GH22NS90 Lite-On EBAU108 External DVD 
CoolingCoolingCoolingOS
Noctua NH-D15 Fractal Design 140mm Fan - FD-FAN-140 Fractal Design 120mm Fan - FD-FAN-120 Windows 7 
OSMonitorMonitorKeyboard
Ubuntu 14.04 LTS Samsung 2343BWX 23" (2048x1152) BenQ GW2765HT 27" IPS LCD Monitor (2560x1440) Genius Keyboard KB-G235 PA 
PowerCaseMouseMouse Pad
Seasonic Platinum 1000w PSU - SS-1000XP Fractal Design Define R5 Steelseries Rival 6500 dcpi Mousepad + Desk 
AudioAudioOtherOther
Onboard Realtek® ALC 892 Cyber Acoustics CA-2992 2.0 Speakers Razer Krait 1600 DPI nGear G-C1601 Card Reader 
OtherOther
Pisen Card Reader Gigabyte M7 Thor 
CPUMotherboardGraphicsRAM
VIA Eden C7 1200mhz Jetway J7F4K1G2ES-LF VIA Onboard 512MB PC2-4200 
Hard DriveOptical DriveCoolingOS
A-Data FlashDrive None Fanless Linux 
MonitorKeyboardPowerCase
Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
CPUMotherboardGraphicsRAM
Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
Hard DriveOSMonitorKeyboard
Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
PowerMouse
Antec Neo HE 550w Logitech G5 
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post #8 of 10
Quote:
Originally Posted by CenationHLR View Post
GUESS WHAT ELSE! they upgraded me to a Caviar Black!!!
i love wd.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
2600k p8p67 deluxe reference gtx 680 Ripjaws(blue)1866, 8-9-8-24-2t 
Hard DriveOptical DriveOSMonitor
c300, 2X WD CAVAIAR BLACK 640GB RAID 0 LG Bluray/Dvd Rewriter 7 Ult Gateway 24" lcd 1920x1200 
KeyboardPowerCaseMouse
Lycosa Corsair 750w tx Cooler Master HAF 932 black g9 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
2600k p8p67 deluxe reference gtx 680 Ripjaws(blue)1866, 8-9-8-24-2t 
Hard DriveOptical DriveOSMonitor
c300, 2X WD CAVAIAR BLACK 640GB RAID 0 LG Bluray/Dvd Rewriter 7 Ult Gateway 24" lcd 1920x1200 
KeyboardPowerCaseMouse
Lycosa Corsair 750w tx Cooler Master HAF 932 black g9 
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post #9 of 10
Quote:
Originally Posted by AliceInChains View Post
i love wd.
I do to! Always have.
Game Killer
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 990 extreme @ 4.2GHz ASRock X58 Extreme MSI GTX-580 lightning G.Skill Ripjaws X DDR3-2000 9-9-9-24 
Hard DriveHard DriveOptical DriveCooling
Intel 510 250Gb SSD WD RE4 250Gb x 4 Raid-0 Plextor DVR 880SA VenomousX 
OSKeyboardPowerCase
W7 Razor Lycosa PC power & cooling 950 CM ATCS-840 
AudioOther
SB Xf-i Xtreme Professional, Z2300 speakers WD 1Tb external SATA II 64Mb cache HD 
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Game Killer
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 990 extreme @ 4.2GHz ASRock X58 Extreme MSI GTX-580 lightning G.Skill Ripjaws X DDR3-2000 9-9-9-24 
Hard DriveHard DriveOptical DriveCooling
Intel 510 250Gb SSD WD RE4 250Gb x 4 Raid-0 Plextor DVR 880SA VenomousX 
OSKeyboardPowerCase
W7 Razor Lycosa PC power & cooling 950 CM ATCS-840 
AudioOther
SB Xf-i Xtreme Professional, Z2300 speakers WD 1Tb external SATA II 64Mb cache HD 
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post #10 of 10
this is why samsung sucks and wd is for the win.
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