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Screwed Over By Dell - Page 9

post #81 of 95
Thread Starter 
Quote:
Originally Posted by coachmark2 View Post
Unless it takes a U-Turn two hours away again....
Exactly!!

I called Triya, and when she picked up I say,"Hello its ------- again. You might remember me from last week..."

She interupts and says - hold on one minute sir before you continue I need to do something.

So I wait 5 minutes and she comes back and says that my order has shipped. She didnt even know why I was calling and she was already being rude.

I respond hastily - I know, but I want to know if there is ANYTHING I need to verify before you pull the same stunt you did last time.

She says No the order shipped which means everything is verified.

I hung up on her. Lieing piece of garbage. If everything is verified when it ships, then why did last time she cancel it after it shipped? Its unbelievable.

5 minutes ago I just got a call back from Donna Moore. She told me she had no excuse for not calling me back and she was very wrong for doing so but there were IT issues with her voicemail and she was out one day this week and everything got backed up. But regardless she said they werent legit excuses and I have every right to be angry blah blah blah and that she was wrong. She said she got in touch with manufacturing and was the one who got it shipped out today. Finally. It left 15 minutes ago into fed ex.

So, hopefully this is the end of the seemingly neverending nightmare. I pray.
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Nemesis NE-α
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post #82 of 95
Quote:
Originally Posted by OmegaNemesis28 View Post
Exactly!!

I called Triya, and when she picked up I say,"Hello its ------- again. You might remember me from last week..."

She interupts and says - hold on one minute sir before you continue I need to do something.

So I wait 5 minutes and she comes back and says that my order has shipped. She didnt even know why I was calling and she was already being rude.

I respond hastily - I know, but I want to know if there is ANYTHING I need to verify before you pull the same stunt you did last time.

She says No the order shipped which means everything is verified.

I hung up on her. Lieing piece of garbage. If everything is verified when it ships, then why did last time she cancel it after it shipped? Its unbelievable.

5 minutes ago I just got a call back from Donna Moore. She told me she had no excuse for not calling me back and she was very wrong for doing so but there were IT issues with her voicemail and she was out one day this week and everything got backed up. But regardless she said they werent legit excuses and I have every right to be angry blah blah blah and that she was wrong. She said she got in touch with manufacturing and was the one who got it shipped out today. Finally. It left 15 minutes ago into fed ex.

So, hopefully this is the end of the seemingly neverending nightmare. I pray.
Let me guess, you got no compensation for all this? No gift card, no T-shirt, no discount, no free upgrade, nada. Great business practice.
post #83 of 95
Quote:
Originally Posted by PCSarge View Post
this is why i take pride in doing it myself, big manufacturers play tag with you, my dad ordered a custom tower from HP 3 re ships because of fed ex screw ups, he gets it and it doesnt work, and then they refused to process his warranty return.6 months later they dook my dads repair request, anly to find out it was thier fault why it wasnt working

my rig, i am my warranty, and im lifetime guranteed for the next 60 years at minimum, i can upgrade without space issues, i run RAID 0+1 (yes my onboard allows it, i love you intel) that way if my drive fails im not royally kicked in the ass, and when i upgrade, if something dies i can rma and in a week i have a new one.
He is buying a laptop, pretty sure he isn't going to build it.
post #84 of 95
Quote:
Originally Posted by Taylorsci View Post
Let me guess, you got no compensation for all this? No gift card, no T-shirt, no discount, no free upgrade, nada. Great business practice.
That's probably why they delayed it in the first place.
 
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post #85 of 95
I will never deal with Dell. I got an XPS gen 2 Gaming laptop that 4 times fried the CPU and GPU even with w chill pad under it. There was no OCing on it at all. wasted almost $3,500 on it.
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post #86 of 95
I thought dell used UPS.....
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post #87 of 95
Update OP?
    
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post #88 of 95
Yeah, did it get there?
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post #89 of 95
wow lame, i ordered my m11x r2 like a year ago and they just processed it and shipped it no games and before that i ordered a vostro 1310 same thing. Sounds like some employee screwed up on there end.
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post #90 of 95
OP Can you update the thread please?
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