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CD Not getting read

post #1 of 6
Thread Starter 
My family just come back from holidays from Africa, they went on a trip and soo photos were taken and put onto a CD-R disc, there's not alot on there, but Iv'e inserted it into my laptop, it just goes on a constant trying to read loop, then tried my computer, exactly the same.

My family did say that the person who burned the photos said he tested the disc after burning and it popped up fine, now that it's back in the UK, it doesn't want to work.

The disc it self is in 100% top-notch condition, no scratches or smudges.

What's the problem?
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post #2 of 6
It could be in a format Windows doesn't understand. Do you know someone with a Linux machine you could go to and have them try and read the disc?

It's also possible that the person who made the disc has a problem with their optical equipment I.E. it's out of alignment so only his computer could read it. I ran into that problem once a few years ago and never found a solution to read the already burned discs.
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by Razinhail View Post
It could be in a format Windows doesn't understand. Do you know someone with a Linux machine you could go to and have them try and read the disc?

It's also possible that the person who made the disc has a problem with their optical equipment I.E. it's out of alignment so only his computer could read it. I ran into that problem once a few years ago and never found a solution to read the already burned discs.
Okay cheers for the heads up And I don't think it's might be in a Linux format, otherwise my computer would stop doing the constant read loop that it's doing and show the disc's format in properties, but I think it's worth a shot in Linux, I don't see any harm in trying it anyway.

And I might have to agree with you with that optical equipment that's out of alignment there.

Do you know if there are any companies out there that might be able to recover any photos off there?
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post #4 of 6
Nope, I have no clue who to talk to about recovering the data if the cause is from a mis-aligned laser. Maybe one of those big expensive fancy companies that can take failed hard drives apart and rip data off to back it up? I wouldn't even know who to call for that, but that's where I'd start my search.

Best of luck to ya, and if you ever do figure it out, let us know!
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post #5 of 6
Have someone with another brand of dvd burner try to read it, take it to a local pc shop and see if they can get data off of it. for example if a customer brought me a cd I would at least try to read it for free - if they wanted data recovery attempt I only charge if I can recover the data.

Does someone still have copys of the pics? do your parents still have the SD card (or whatever) they were saved on at one point? I can un-delete photos off of SD cards rather easily.
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post #6 of 6
Go to a Bestbuy or Circuit City or something and take the CD and a USB stick with you and give their display computers a shot... It's somewhat free access to a variety of machines..
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