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Massive packet loss?

post #1 of 9
Thread Starter 
Okay so I just got charter installed today at my house and Im getting like 60-79% packet loss with firefox, but with Google Chrome there is an error and it cannot detect the packet loss. Apparently I should be losing 0 packets so what am I supposed to do to fix this?
R2-D2
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R2-D2
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R2-D2
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R2-D2
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Case
Thermaltake level 10 gt snow 
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post #2 of 9
Call the provider and *****, let them know your not happy.

They should run some tests on the circuit and dispatch a tech.
Bulletproof Tiger
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Bulletproof Tiger
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post #3 of 9
Nothing that cant be fixed. Well, probably not by you, but you already pay for it. So call your provider.
post #4 of 9
Thread Starter 
Well the guy just left my house like 30 minutes ago, I dont want to seem like a dick and have him come back.
R2-D2
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R2-D2
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CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
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Case
Thermaltake level 10 gt snow 
CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
Case
Thermaltake level 10 gt snow 
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R2-D2
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R2-D2
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CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
Case
Thermaltake level 10 gt snow 
CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
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post #5 of 9
Charter? I'm sorry.

You won't get much help from them, honestly.
Heisenberg
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Redemption
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Heisenberg
(10 items)
 
Redemption
(18 items)
 
 
CPUGraphicsRAMHard Drive
Intel Core 2 Extreme @ 2.8GHz (upgrade) Intel GMA 950 2 x 2 DDR2 667MHz (upgrade) 120GB Mushkin ECO2 
Optical DriveOSMonitorPower
Replaced with 42 W/hr aux battery Mint 17.3 1280x800 Dell 65w Dell Adapter 
CaseOther
Latitude D630 Chassis Intel 7260-802.11ac 2x2 
CPUMotherboardGraphicsRAM
Not telling AsRock something Pixel Pusher 2 x 8 GB AMD Radeon RAM @ 1600mhz (All the VM's) 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 128GB (8 second boot) Western Digital RE4 1TB Western Digital RE4 2TB Pioneer Blu-Ray Reader/Writer 
CoolingOSMonitorKeyboard
Cooler Master Hyper 212 Evo Windows 8.1 Pro x64 Dell U2713HM IBM Model M (CLICKY!!) 
PowerCaseMouseAudio
Antec HCG-900 NZXT Source 210 (it was cheap) Logitech G502 Schiit Modi 
AudioAudio
Sennheiser HD 598 M-Audio AV40's 
CPUMotherboardGraphicsRAM
Intel Core i5-4200U Microsoft BGA1168 Intel HD 4400 8 GB LPDDR3 Dual Channel @ 1600mhz 
Hard DriveOSMonitorKeyboard
SK Hynix 256GB SSD Windows 8.1 Professional 1920 x 1080p IPS Display Microsoft Touch Cover 2 
Power
48w PSU 
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post #6 of 9
Thread Starter 
Well, im supposed to get enough. When I start losing 90% of my packets then they need to just shut down the company.
R2-D2
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R2-D2
(9 items)
 
 
CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
Case
Thermaltake level 10 gt snow 
CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
Case
Thermaltake level 10 gt snow 
  hide details  
Reply
R2-D2
(9 items)
 
R2-D2
(9 items)
 
 
CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
Case
Thermaltake level 10 gt snow 
CPUMotherboardGraphicsRAM
http://www.newegg.com/Product/Product.aspx?Item... ASRock Fatal1ty Z97X Killer LGA 1150 Intel Z97 ... http://www.newegg.com/Product/Product.aspx?Item... http://www.newegg.com/Product/Product.aspx?Item... 
Hard DriveOSMonitorPower
http://www.newegg.com/Product/Product.aspx?Item... Windows 8.1 Black SAMSUNG SD360 Series S27D360KNB White High Glos... http://www.newegg.com/Product/Product.aspx?Item... 
Case
Thermaltake level 10 gt snow 
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post #7 of 9
run a trace route and post the print out
post #8 of 9
Go google PingPlotter download it, run a trace route on and post a screen shot of it.
post #9 of 9
try a reset of modem and router maybe?
Desktop Toaster
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ThinClient
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CPURAMHard DriveOS
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Case
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Desktop Toaster
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ThinClient
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CPURAMHard DriveOS
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