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Microsoft Windows 7 Home Premium OA - FAIL

post #1 of 9
Thread Starter 
Hey guys. i have a laptop that im working on and the hard drive failed on it. so i tracked down a Windows 7 Home Premium OEM DVD and installed using the license on the COA under the laptop.

Now i cant activate it. it keeps telling me that the license is invalid. looking up the OA portion of the COA apparently it means OEM activated. Is there a way to activate this the internet activation is failing saying it's an invalid code meanwhile i can read the COA clear as day. the activate by phone option isn't available.

any ideas?
 
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post #2 of 9
from MS support:
Quote:
You might be using a product key that doesn't match the version of Windows 7 that's installed on your computer. Check the product key to make sure it is for the version that you are trying to activate. You can't use a product key for Windows 7 with Service Pack 1 (SP1) to activate a copy of Windows 7 without SP1.

im surprised phone activation isnt available. here's a manual way to get to the phone activation prompt.
Quote:
How to activate Windows 7 manually
1) Click Start, and in the Search box type: slui.exe 4
2) Next press the 'ENTER' key
3) Select your 'Country' from the list.
4) Choose the 'Phone Activation' option.
5) Stay on the phone and wait for a person to help you with activation.

if that also doesnt work, here are the US phone numbers to the Microsoft Volume License Keys. These are for VLKs, but they will help you anyway. gl
Quote:
United States -- (716) 871 2781 and (888) 352 7140
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post #3 of 9
I could help but thats a grey area topic. frown.gif
     
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post #4 of 9
Thread Starter 
Grey area, it's a customer
s laptop that the hard drive failed on. there was no restore media, but the partition on the hard drive. I'm just trying to help get a computer back up and running short of a new windows licence. and of coarse i bean short of an activation crack.
 
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post #5 of 9
Be careful thats the grey area no talk of piracy or anything illegal.
     
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post #6 of 9
there is no gray area here. he's specifically saying that he does not want any illegal activation methods. and why would he? the op says he has a COA for that computer.
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post #7 of 9
I'm sorry I just looked up what COA was my big misunderstanding.
     
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post #8 of 9
Thread Starter 
Quote:
Originally Posted by travesty;14498778 
from MS support:


im surprised phone activation isnt available. here's a manual way to get to the phone activation prompt.


if that also doesnt work, here are the US phone numbers to the Microsoft Volume License Keys. These are for VLKs, but they will help you anyway. gl

manual way of activating phone support didn't work. not an option. will attempt to call.

thanks.

and no i have an Authentic COA i'm not looking to hack, crack. But i cant seem to find a way to get this COA to be accepted. windows is accepting it it just wont activate. and the customer is getting ancy.
 
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MacBook Pro 6.1
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CPUMotherboardGraphicsRAM
Core i7 Q720 Asus ATI Mobility Radeon HD 5870 1GB DDR5 12 GB DDR3 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 500GB 7200RPM & Seagate 750... Windows 7 Ultimate x64 17.3" LED LCD Factory 
PowerCaseMouseMouse Pad
Factory Factory Logitech G9X Mine 
CPUMotherboardGraphicsGraphics
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Factory Factory None Factory 
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Intel Core 2 Quad Q9550 Abit IP35 Pro PNY VCQ290NVS-PCIEX16-PB Quadro NVS 290 256MB 64-b G.Skill F2-8000CL5D-4GBPQ 
Hard DriveHard DriveHard DriveHard Drive
Dell Perc5/i Samsung HD204UI Seagate Constellation ES SAS Drive Model: ST310... Hitachi Deskstar 
Hard DriveHard DriveOptical DriveCooling
Western Digital WD1002FAEX Black Western Digital Black 2 x ASUS DRW-2014L1T Corsair H50 
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Windows Server 2008 R2 Standard x64 ASUS VK222U Black 22" 2ms Logitech G15 (Original) - U.S. Dvorak Layout Enermax INFINITI EIN720AWT 720w 
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post #9 of 9
Thread Starter 
Quote:
Originally Posted by Tempest_Inc;14513911 
manual way of activating phone support didn't work. not an option. will attempt to call.

thanks.

and no i have an Authentic COA i'm not looking to hack, crack. But i cant seem to find a way to get this COA to be accepted. windows is accepting it it just wont activate. and the customer is getting ancy.

EDIT:

Well fella's i found out what the problem was. the COA on the bottom of the laptop was different than the one actually installed on the original hard drive. Sadly the laptop was just purchased refurbished from best buy on July 5, 2011. So i was trying to use the COA from the windows install which apparently didn't match the COA on the bottom of the laptop. +1 to MicroSuck for helping me figure out that the last character of the COA on the bottom of the laptop was a "C" not an "O", "0" or a "G". if they would have kept with their laminated style of COA's we wouldn't be facing this issue.
 
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Factory Factory Logitech G9X Mine 
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Intel Core 2 Quad Q9550 Abit IP35 Pro PNY VCQ290NVS-PCIEX16-PB Quadro NVS 290 256MB 64-b G.Skill F2-8000CL5D-4GBPQ 
Hard DriveHard DriveHard DriveHard Drive
Dell Perc5/i Samsung HD204UI Seagate Constellation ES SAS Drive Model: ST310... Hitachi Deskstar 
Hard DriveHard DriveOptical DriveCooling
Western Digital WD1002FAEX Black Western Digital Black 2 x ASUS DRW-2014L1T Corsair H50 
OSMonitorKeyboardPower
Windows Server 2008 R2 Standard x64 ASUS VK222U Black 22" 2ms Logitech G15 (Original) - U.S. Dvorak Layout Enermax INFINITI EIN720AWT 720w 
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LIAN LI V SERIES PC-V2100A Silver Aluminum ATX ... Logitech G9x Steven's Computer Service 
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Factory Factory Logitech G9X Mine 
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Intel Core i5 MacBook Pro 6.1 17" Intel HD Graphics NVIDIA GeForce GT 330M 
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Intel Core 2 Quad Q9550 Abit IP35 Pro PNY VCQ290NVS-PCIEX16-PB Quadro NVS 290 256MB 64-b G.Skill F2-8000CL5D-4GBPQ 
Hard DriveHard DriveHard DriveHard Drive
Dell Perc5/i Samsung HD204UI Seagate Constellation ES SAS Drive Model: ST310... Hitachi Deskstar 
Hard DriveHard DriveOptical DriveCooling
Western Digital WD1002FAEX Black Western Digital Black 2 x ASUS DRW-2014L1T Corsair H50 
OSMonitorKeyboardPower
Windows Server 2008 R2 Standard x64 ASUS VK222U Black 22" 2ms Logitech G15 (Original) - U.S. Dvorak Layout Enermax INFINITI EIN720AWT 720w 
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