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I got banned from the OCZ forum for speaking about their customer service - Page 6  

post #51 of 56
In the end, we are all individuals and have personal feelings and affection. Being courteous and respectful will never put you in harm's way.

I'm not sorry for you being banned from OCZ forum. I used to work as a support, too and believe me, we always put rude people in the bottom of our priority list.
post #52 of 56
Quote:
Originally Posted by _s3v3n_ View Post
In the end, we are all individuals and have personal feelings and affection. Being courteous and respectful will never put you in harm's way.

I'm not sorry for you being banned from OCZ forum. I used to work as a support, too and believe me, we always put rude people in the bottom of our priority list.
words from the wise lol
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post #53 of 56
Quote:
Originally Posted by Ryko View Post
That's just a market slogan, because no, their not always right. Just because they don't know or understand something doesn't make it the companies fault, not that I'm implying that logic here but i'm just saying.
Even if there are not right, you as a company have to look past that to provide them a service that is fair and right. For them to act that way to a customer, NEVER should of happened. For that fact alone they are in the wrong.

BTW, Its not a slogan, it just great business practices.
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post #54 of 56
Thread Starter 
Quote:
Originally Posted by beers View Post
Even if the user's post was not properly worded, the action taken by OCZ should never be directed at a customer in such fashion. They've lost my business as well.
Thank you.
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post #55 of 56
Technical support kept blaming three different gpu setups on the whine/squeal my psu has. They suggested to downclock all of them. I'm not sure who's behind the desk but they didn't make it easy. After reiterating that I tested multiple gpus and psu and there's has the noise they agreed to rma it. The should be getting it soon but I agree their cs is not great.
post #56 of 56
It has been made abundantly clear that you were temporarily banned not because you spoke out, but for the manner in which you did so as well as the fact that you did so in the wrong section. Whether OCZ's moderators' actions were warranted or not is inappropriate for discussion here.

With that, I'm closing this thread. I've spoken to a senior mod who agree this is the best course of action. If you want to rant, I'd recommend doing it in the rants and raves section.

Please feel free to PM me or any of the other moderators if you'd like to discuss this further.
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