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Help - Need to recover files of a laptop that wont boot - Windows 7 Home Premium

post #1 of 5
Thread Starter 
So, I don't even know how this happened, but somehow, whenever I go to load Windows, it shows "Windows is Loading Files" and stops at about 3/4 of the way on the second loading bar. And then it gives me an error: "Windows cannot communicate with one of your connected devices". I believe its error code "Status: 0xc00000e9". I really need to recover some files off of this laptop. Also, I've tried taking the hard drive out and connecting it to one of my computers, but it says I have to format it before I can use it... I have no clue what to do but there's some really important files on there that I can't access lol
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post #2 of 5
If taking it out of the laptop and putting it in an external enclosure and hooking that up via USB to your computer doesn't work, then I'd try booting off of a Live CD. If THAT doesn't work, then I'd try a repair install of Windows (note I said REPAIR so your personal files will be safe!)

Does the drive sound healthy, or can you hear it clicking with a specific rhythm, or is it grinding, or whining any?
Big Baby
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Big Baby
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by Razinhail View Post
If taking it out of the laptop and putting it in an external enclosure and hooking that up via USB to your computer doesn't work, then I'd try booting off of a Live CD. If THAT doesn't work, then I'd try a repair install of Windows (note I said REPAIR so your personal files will be safe!)

Does the drive sound healthy, or can you hear it clicking with a specific rhythm, or is it grinding, or whining any?
I believe its health, I think its just that Windows got messed up some how and now I can't boot into it.

I'm installing a clean partition of Windows Server on it right now, and see if I can salvage any files off of the main partition.
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post #4 of 5
Ok, if you believe it's healthy, I believe you. That's a good thing. Still, it bothers me why you weren't able to pull any data off of it while it was in an external enclosure. Hmm... Well, let me know how the new partition goes.
Big Baby
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Big Baby
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post #5 of 5
if you have another computer, just hook it up as a slave and snag the data that way.

When I worked for the GeekSquad, they had a boot up tool called MRI and it had a software called FMOD that would allow you to access the hard drive prior to boot and copy/move files without the permission hassle. If anyone knows of any boot-software with similar features, i'm sure that will work.
 
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Lester the Tester
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Crucial 256gb SSD + RAID 5 3x2TB plextor DVD/CD+/-RW Corsair H100 W10 Pro - 64Bit 
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LG 34UM69-G G15 AX850 Thermaltake P5 
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CPUMotherboardGraphicsRAM
e7400 @3.8ghz (Air) asus p5q se EVGA GTX 280 G.Skill HyperX 
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