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Half Windows / Half Black Screen Problem

post #1 of 7
Thread Starter 
Ok, this happened twice to my new Alienware AW2310 120Hz monitor. Half windows where I could see mouse pointer work on half the screen including being able to turn off system from 'start' menu.

First time when I started up computer in morning after being off. I switched monitor to my previous Acer 60Hz monitor and it worked. I switched back to the Alienware 120Hz monitor and it was working again.

Second time a couple days ago when my kid was playing Minecraft for a few hours. He phoned me at work and said half the screen was working but the other half dissappeared black screen. He rebooted computer and it worked again full screen.

Anyone know what this might be a symptom of? Any assistance will be greatly appreciated.
post #2 of 7
Try another 120hz to see if its a gpu issue, if it doesn't happen then your monitor is just malfunctioning.
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by Conner;14529076 
Try another 120hz to see if its a gpu issue, if it doesn't happen then your monitor is just malfunctioning.

That'll will be tough since I don't have another 120Hz monitor nor know anyone.

Might need to try tech support for Dell.

If it was my card I'd imagine that it would not have worked when I plugged in my other monitor?
post #4 of 7
Quote:
Originally Posted by Arizonian;14529118 
That'll will be tough since I don't have another 120Hz monitor nor know anyone.

Might need to try tech support for Dell.

If it was my card I'd imagine that it would not have worked when I plugged in my other monitor?

It could always be 120hz specific.

Oh well, if you RMA and get a new monitor and the same thing happens, you will know what to RMA next redface.gif
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post #5 of 7
If you have a laptop, try connecting the laptop to the monitor. I would imagine it's the monitor that would be malfunctioning. Have you tried using the monitor with your GTX580 on stock?
    
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post #6 of 7
Quote:
Originally Posted by EpicPie;14529132 
If you have a laptop, try connecting the laptop to the monitor. I would imagine it's the monitor that would be malfunctioning. Have you tried using the monitor with your GTX580 on stock?

Woudn't be any good if the laptop couldn't do 120hz
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post #7 of 7
Thread Starter 
Quote:
Originally Posted by EpicPie;14529132 
If you have a laptop, try connecting the laptop to the monitor. I would imagine it's the monitor that would be malfunctioning. Have you tried using the monitor with your GTX580 on stock?

No - I've kept a mild 13% over clock on Core/Memory/Shaders across the board. I'm going to go to stock and see if this crops up again. I may end up calling Alienware / Dell and question them on this.

It's really wierd as I've never heard or read about this type of issue before.

Scaling has been 'full screen'. Think I'm going to try 'Aspect Ratio'.
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