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ASUS P8P67 LE - I think it needs a RMA... Help!

post #1 of 28
Thread Starter 
So recently, I was helping a friend build a computer...

P8P67 LE
Intel i5-2500k
12g of ram
EVGA 460

The most notable bug with the motherboard is that after awhile, the usb ports cut off power, and the usb dongle needs to be replugged into a different slot, for his mouse and keyboard, he has two sets of them and both work on another computer... However my Logitech mouse has no problem working, the wireless usb receiver on it is significantly smaller, perhaps it requires less voltage?

Furthermore, occasionally the computer shuts down for no reason, specifically when trying to install a new version of the chipset for the board. The motherboard also goes into a black screen for some time after selecting a user when logging into windows.

I thought it might have something to do with the ram, one set being 1.5v and the other being 1.65, so I tried running his computer with only one set at a time, the computer still has problems. While I haven't ran memtest on the ram yet, that will be my next step.

Oh, and I also updated his bios... this had no notable changes to the problems he is experiencing.

I feel like the problem is just a bad motherboard, but I am not the most experienced, any suggestions or thoughts?


tl;dr black screens, usb stops working, random restarts


EDIT: We haven't yet messed with any overclocking, so the motherboard has its default settings in the bios
post #2 of 28
haha I have the same configuration except less ram. Clear the CMOS. What bios version are you on? Are you overclocking the processor?
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post #3 of 28
1) You shouldn't be mixing and matching RAM like that. That's probably part of the problem (corrupt Windows).
2) Sounds more like a PSU issue than motherboard. Although if the PSU is failing, the motherboard is likely damaged as well.
3) How did you even GET 12GB of RAM in there, when that board is only dual channel? Go down to 8GB of 1.50v RAM and be done with it. If he needs more, the only option is 16GB.

EDIT
And why is this in AMD motherboards?

Moved to Intel motherboards.
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post #4 of 28
@above
2x 4Gb and 2x 2GB sticks. But in addition to that. Did he install the same type of ram in the same color slot?
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post #5 of 28
Quote:
Originally Posted by van13330gg View Post
@above
2x 4Gb and 2x 2GB sticks. But in addition to that. Did he install the same type of ram in the same color slot?
Which in turn is very VERY tough on an on chip memory controller. You need to stick with matched sticks, in 2's or 4's. You should never mix and match RAM like that unless its a super cheap older machine that you really don't care about (and even then you'll likely have stability issues if its got an IMC).
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Junkyard
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Windows 8.1 + Steam Big Picture / Plex HT 50" Insignia LED 1080p Logitech Rosewill Green 530w 
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post #6 of 28
Thread Starter 
Quote:
Originally Posted by pioneerisloud View Post
1) You shouldn't be mixing and matching RAM like that. That's probably part of the problem (corrupt Windows).
2) Sounds more like a PSU issue than motherboard. Although if the PSU is failing, the motherboard is likely damaged as well.
3) How did you even GET 12GB of RAM in there, when that board is only dual channel? Go down to 8GB of 1.50v RAM and be done with it. If he needs more, the only option is 16GB.

EDIT
And why is this in AMD motherboards?

Moved to Intel motherboards.
Sorry, neither of us were very experienced with the build, he got one set of 4g and one set of 2g

EDIT: http://www.newegg.com/Product/Produc...82E16820233141
That one came with the DIY set

http://www.newegg.com/Product/Produc...82E16820220558
He also got that one

It could be a psu issue, though some intense googling about the usb problems turned up some people with similar issues, the only problem is that none of them had any solutions...

Ill try repairing his windows install in a bit...

To the poster above pioneer, the bios version is the newest one, revision 1013
(The ram WAS installed in the correct dual channel slots)
Edited by Cykon - 8/10/11 at 11:02pm
post #7 of 28
Why would you even need 12gigs or ram..
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post #8 of 28
That has two different types of voltage, maybe thats the problem
The Killer
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The Killer
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SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM ASUS x24 Disk Drive Windows 7 64 bit Professional ASUS VH238H Black 23" 
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Regular Keyboard CORSAIR Professional Series HX650 (CMPSU-650HX) 65 HAF 922 Logitech G500 Gaming Mouse 
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post #9 of 28
Quote:
Originally Posted by Cykon View Post
Sorry, neither of us were very experienced with the build, he got one set of 4g and one set of 2g

EDIT: http://www.newegg.com/Product/Produc...82E16820233141
That one came with the DIY set

http://www.newegg.com/Product/Produc...82E16820220558
He also got that one

It could be a psu issue, though some intense googling about the usb problems turned up some people with similar issues, the only problem is that none of them had any solutions...

Ill try repairing his windows install in a bit...

To the poster above pioneer, the bios version is the newest one, revision 1013
(The ram WAS installed in the correct dual channel slots)
If you're using 3 sticks of RAM, take the oddball out. So stick with the Patriot RAM.

What power supply does he have? What graphics card?
Junkyard
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NAStradamous
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HTPC01
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CPUMotherboardGraphicsRAM
Intel i5 2320 @ 3.1GHz MSI B75MA-E33 HIS HD7970 3GB @ 1050 / 1700, 1.17v Patriot 2x4GB DDR3-1066 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 256GB WD Green 2TB DVDRW Corsair H50 Push / Pull 
CoolingOSMonitorMonitor
NZXT 120mm fans strapped to stock 7970 cooler Windows 10 Pro Dell 3007WFP Dell 2007FP 
MonitorKeyboardPowerCase
Dell 2007FP Cheap Toshiba (R.I.P. Ducky) PC Power & Cooling Silencer MKIII 950w Cheap Garbage (free) 
MouseAudio
Logitech G602 Yardsale Special 
CPUMotherboardGraphicsRAM
Intel Core i5 3330 Asus H61 MSI GTX 750Ti Low Profile 2x4GB Hynix DDR3-1333 
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60GB Kingston SSD 1TB Seagate Samsung DVDRW CoolerMaster Gemin II 
OSMonitorKeyboardPower
Windows 8.1 + Steam Big Picture / Plex HT 50" Insignia LED 1080p Logitech Rosewill Green 530w 
CaseMouseAudioOther
Silverstone HTPC Logitech Pioneer 2.0 tower speakers + 135w RMS Rosewill MCE Remote 
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Junkyard
(18 items)
 
NAStradamous
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HTPC01
(16 items)
 
CPUMotherboardGraphicsRAM
Intel i5 2320 @ 3.1GHz MSI B75MA-E33 HIS HD7970 3GB @ 1050 / 1700, 1.17v Patriot 2x4GB DDR3-1066 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 256GB WD Green 2TB DVDRW Corsair H50 Push / Pull 
CoolingOSMonitorMonitor
NZXT 120mm fans strapped to stock 7970 cooler Windows 10 Pro Dell 3007WFP Dell 2007FP 
MonitorKeyboardPowerCase
Dell 2007FP Cheap Toshiba (R.I.P. Ducky) PC Power & Cooling Silencer MKIII 950w Cheap Garbage (free) 
MouseAudio
Logitech G602 Yardsale Special 
CPUMotherboardGraphicsRAM
Intel Core i5 3330 Asus H61 MSI GTX 750Ti Low Profile 2x4GB Hynix DDR3-1333 
Hard DriveHard DriveOptical DriveCooling
60GB Kingston SSD 1TB Seagate Samsung DVDRW CoolerMaster Gemin II 
OSMonitorKeyboardPower
Windows 8.1 + Steam Big Picture / Plex HT 50" Insignia LED 1080p Logitech Rosewill Green 530w 
CaseMouseAudioOther
Silverstone HTPC Logitech Pioneer 2.0 tower speakers + 135w RMS Rosewill MCE Remote 
  hide details  
Reply
post #10 of 28
Thread Starter 
Quote:
Originally Posted by pioneerisloud View Post
If you're using 3 sticks of RAM, take the oddball out. So stick with the Patriot RAM.

What power supply does he have? What graphics card?

Perhaps I linked the wrong type of vengeance ram, but he has two sticks of 2g of that. After he had some problems we tried running the system with -only- the vengeance, and only the other type, on both occasions he had problems.

The graphics card is a Nvidia EVGA 460 GTX, and the PSU is http://www.newegg.com/Product/Produc...82E16817152035
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