Ok, I need help!
I recently bought this mouse. I've had it for about 2 days.. at first everything was just fine. But then i downloaded the SSengine for the Sensei. The installation of the software went just fine, but then when it was finished it said:
(I've translated some of the text from swedish to english)
______________________________________________________________________"SteelSeries Engine has stopped working"
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< Close the programView problem details:
Problemhändelsens namn: CLR20r3
Problemsignatur 01: steelseriesengine.exe
Problemsignatur 02: 2.3.1257.41368
Problemsignatur 03: 4fc92d21
Problemsignatur 04: SteelSeriesEngine
Problemsignatur 05: 2.3.1257.41368
Problemsignatur 06: 4fc92d21
Problemsignatur 07: a
Problemsignatur 08: ab
Problemsignatur 09: System.TypeInitialization
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I've restarted the computer and re-installed the software several times. I've checked processes but "SSengine" isn't in the list. Neither is there any folder showed up in %Appdata%. That is because the program haven't ran. It crashes before it starts, with the same error message.
Since the SSengine didn't work I checked out the "SS Firmware Update Tool" and ran a update on the Sensei mouse. The updater crashed on 41% with an error, so I had to force turn off the computer. Anyways I turned on the Updater just when my computer started and it started from 41%->100%. The mouse however didn't recover fully. When ever i press the right side-buttons of the mouse, it does scroll down and upp on pages.. but not only that. It also drag down my mouse pointer, both of the right side-buttons drag down my mouse pointer. Even in-game.. which is the most annoying part.Has anyone else had the same issue/problem, or have any idéa how to fix this? Please help if so!
All these problems is a real disappointment, thumb down.