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RESOLVED: Bad Memory?

post #1 of 7
Thread Starter 
The computer in question is running on Windows 7 64bit Pro.

My boyfriend just installed 2 additional 4 gig sticks of ram in his computer. Same exact type and brand of memory he already had. At first, the computer was hanging up and giving him a message to either start in repair mode or go on to windows. Regardless of whichever choice you make, it just reboots the system.

So, he was trying to swap out the memory to figure out what sticks were bad.

In the end, even putting in only his original sticks, the computer now powers up, but that is it. Screen stays black and he says that he does not hear the hard drive start up.

Can bad memory fry a system? There is no carpet in the room so I do not believe its static, and he shut the computer down each time he swapped out the sticks.

Any suggestions? He just built this system in April and I hope that the mobo did not fry.

Thanks
Edited by Ceenedra - 8/11/11 at 4:07pm
The Beast
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CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
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SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
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The Beast
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CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
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Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
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post #2 of 7
I would start by inserting all of the sticks, clearing the BIOS settings, and booting. I doubt you permanently harmed anything.
post #3 of 7
Try resetting the CMOS - make sure that in the bios the memory is set to the correct settings and voltages, make sure that everything is at stock settings as more memory can be hard on the chip and chipset.
The Laptop
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Intel i7 2860QM AMD Radeon HD 6770M Corsair Vengence 1600MHz Samsung 840 Pro 256GB 
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The Laptop
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CPUGraphicsRAMHard Drive
Intel i7 2860QM AMD Radeon HD 6770M Corsair Vengence 1600MHz Samsung 840 Pro 256GB 
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Mac OS X 10.8 1680 x 1050 anti-glare high resolution  
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post #4 of 7
Thread Starter 
I looked at his BIOS settings, but there was no where to manually set the amount of RAM, but it detected 8 gigs when we had just 8 gigs installed during one of the tests. He did make sure his BIOS was the most up to date one as well. His mobo is an Asus (don't recall which one) and its max ram amount is 16 gigs.

How do we clear the CMOS settings? Oh, yeah and everything has always been at stock settings he doesn't try to tweak or overclock anything.
The Beast
(17 items)
 
  
CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
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The Beast
(17 items)
 
  
CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
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post #5 of 7
You can reset the BIOS settings by pulling out the CMOS battery for a few seconds or shorting out the "Clear CMOS" pins with a screwdriver or something.

http://pcsupport.about.com/od/fixthe.../clearcmos.htm
post #6 of 7
Thread Starter 
I will have him try that when he gets home from work and let you know. Thanks for the tip! =)
The Beast
(17 items)
 
  
CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
  hide details  
Reply
The Beast
(17 items)
 
  
CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
  hide details  
Reply
post #7 of 7
Thread Starter 
resetting worked, tho he is opting to just stick with the original sticks for now and keep the others for spares....

Reps given! Thanks guys!
The Beast
(17 items)
 
  
CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
  hide details  
Reply
The Beast
(17 items)
 
  
CPUMotherboardGraphicsRAM
Phenom IIX4 965 AM3 Black Denab Edition Asus Crosshair IV Formula 890FX Republic of Gamers XFX Radeon HD 5830 PCI Express 2.1 x16 G.Skill Ripjaws 16 GB (4 x 4GB) 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... SAMSUNG 830 Series 2.5-Inch SATA III MLC Intern... Western Digital 7200 RPM SATA II 1TB LiteOn DVD-+RW Dual Layer/Lightscribe* 
OSMonitorMonitorMonitor
Windows 10 Pro (64bit) ASUS VK278Q 27-Inch Full-HD 2ms LED Monitor wit... Samsung 216BW 21.6" LCD  Dell 17-inch Flat Screen Monitor 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate Mechanical Cooler Master Real Pro 750w Cooler Master HAF 932 High Air Flow ATX Full Tower Razor Mamba 
  hide details  
Reply
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