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post #91 of 253
CMGTX7 High-performance 8GB Dominator GTX memory kit, 2400MHz, 9-11-10-30, 1.65V

I would ask for that ram current high speed ram out their link
I know the timings are not what u paid for but fast speeds mite get the same timings @2000mhz.
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post #92 of 253
The ram the are offering the OP is not the top of the line product that they have....so fail right there.

And they could have offered three kits of higher speed 4 GB ram kits as a replacement if they wanted to and they felt like looking after their customers...I just dont believe how anyone can blindly follow a brand and believe that the brand is right each and every time.

I agree that Corsair RMA has been nothing but superb in the past, but the initial post from the OP and the messages he got back from Corsair leaves a lot to be desired. You cant tell a customer who bought your top of the line products to take it or leave it. that's just not the way any company should behave. I am in a front line sales job for the last 10 years and trust me thats not how you treat your customers, leave alone high end customers.

But this is my opinion and I am sure others have a reason to have a different one.
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post #93 of 253
I'm sorry, but I have decided to unsubscribe from this thread because this is quite possibly the most ridiculous thing I have ever seen posted here on OCN. If this were my situation, then I would take Corsair up on their offer in a heartbeat to replace both 3 x 2GB kits for that top-of-the-line 3 x 4GB kit (it's the best triple channel kit Corsair has in the Dominator GT series right now). That way I get to stay with 12GB of 2000MHz memory, but I also get to stop having all 6 of my memory slots filled up. My cost? Going from 8-8-8-24 to 9-11-9-27. Ooo. Big deal - especially considering I would have the i7-980X (again, if this were my situation). Besides, I would just work on the timings to get them tighter.


So whatever. Have fun, Ken!
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post #94 of 253
Thread Starter 
Quote:
Originally Posted by ken1649 View Post
i don't think i am taking or trying to make something out of the bad kit or taking advantages of the situations. But i offered corsair this:

Quote:
first off, the good kit is a good one and i would like to keep it for its 8-8-8-24 specs. I just want to rma the bad kit and i want to know what corsair will replace it with? 16 gb of what?

I am disappointed at the reply from corsair. I have been a great fan of corsair ram and i hope this is not about going to change by corsair itself. At this point i am still hoping this can go thru as less painful as possible to me. Usd 930 product to be replaced with usd 260 is definitely unacceptable.

i am willing to pay the difference of corsair highest rated tri channel kit, say its $1k and after the bad kit $465, i will pay the balance $535 to corsair. In this case nobody is at lost. Besides, i need some good new highest rated ram to play with.

thanks

but i got this reply from corsair instead, looks like some one egos are on the fly:

Quote:
thank you for your reply. Again, we apologize for any inconvenience. We are offering you the best model & most expensive ram that we have on the market. As previously stated by our tech support department, the market value of ram has since declined in the last 6-12 months. The options that we are providing you is something that is reasonable and comparable for your obsolete product.



If you return the following:



*1 set of cmg6gx3m3a2000c8 -

replacement will be cmt6gx3m3a1866c9


or



*2 sets of cmg6gx3m3a2000c8 -

replacement will be cmt12gx3m3a2000c9



these options are firm. Please make a selection so that we can process without further delay.





Regards,

this
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post #95 of 253
Quote:
Originally Posted by TwoCables View Post
I'm sorry, but I have decided to unsubscribe from this thread because this is quite possibly the most ridiculous thing I have ever seen posted here on OCN. If this were my situation, then I would take Corsair up on their offer in a heartbeat to replace both 3 x 2GB kits for that top-of-the-line 3 x 4GB kit (it's the best triple channel kit Corsair has in the Dominator GT series right now). That way I get to stay with 12GB of 2000MHz memory, but I also get to stop having all 6 of my memory slots filled up. My cost? Going from 8-8-8-24 to 9-11-9-27. Ooo. Big deal - especially considering I would have the i7-980X (again, if this were my situation). Besides, I would just work on the timings to get them tighter.


So whatever. Have fun, Ken!

So he's not entitled to what he paid for?
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post #96 of 253
See if Corsair George can help you out, send him a PM.
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post #97 of 253
Now that I'm re-reading it again, OP is partially at fault for bringing up the market value thing.

The prices of RAM have plummeted many times over in the past year.

In January 2010, I purchased 6GB worth of CVR's at $269.
Today, this same amount of RAM costs less than $60.

However, what OP is striving for is for the replacement set to be an equally good, or better set; and not something that has worse timings.

Bringing up the issue of pricing though, is totally ridiculous and out of context because those prices you paid for the RAM a long time ago are no longer valid.
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post #98 of 253
Thread Starter 
I agree, I thought they would care for what I paid to buy for their products. But it turned out it didn't make any different to them as vendor to their customer.

Since people brought it up that I should have just jumped on their offer for 12GB kit. Now, it just crossed my mind and wondering what would have happened if I also told them 'I already got those kits too'. Maybe they would have asked me to send them all to them too. Also wondering why I didn't tell them.


Don't you think so?
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post #99 of 253
Quote:
Originally Posted by TwoCables View Post
I'm sorry, but I have decided to unsubscribe from this thread because this is quite possibly the most ridiculous thing I have ever seen posted here on OCN. If this were my situation, then I would take Corsair up on their offer in a heartbeat to replace both 3 x 2GB kits for that top-of-the-line 3 x 4GB kit (it's the best triple channel kit Corsair has in the Dominator GT series right now). That way I get to stay with 12GB of 2000MHz memory, but I also get to stop having all 6 of my memory slots filled up. My cost? Going from 8-8-8-24 to 9-11-9-27. Ooo. Big deal - especially considering I would have the i7-980X (again, if this were my situation). Besides, I would just work on the timings to get them tighter.


So whatever. Have fun, Ken!
Sorry man, but I cant agree with you on that. I got a set of 2000 Mhz CL8. If I were offered that crappy 1866 CL9 I would not go for it.
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post #100 of 253
Quote:
Originally Posted by Johnny Guitar View Post
So he's not entitled to what he paid for?
What the hell do you want them to do if its discontinued and they have none? Honestly guy.
    
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