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[RMA]GTX 570 Crashing on any game? UPDATE: Newegg is awesome!

post #1 of 47
Thread Starter 
Every time I load up a game, it just crashes to the desktop and say the NVidia graphics driver crashed and was able to recover. I have the latest drivers, and the card isn't overclocked at all! please help, I just got this card :/

update: Newegg is sending me a new card that will be here, at the latest, wednesday, and then I return the card that is defective back in the same box. 0 downtime! they call it their advanced replacement program. they have to store creditcard data in their system in case I decide to not return it ^_^.

a big thanks to LivingChampion for mentioning this!
Edited by xDriftyy - 8/13/11 at 11:58am
post #2 of 47
Be sure thats everything is correctli plugged.

You can turn off your computer.
Remove every connector from the card.
Remove the card from the board.

Put it back in, ensure its firmly into the PCIe slot.
Put BOTH 6pin/8pin or wathever connector back in.
Start computer again and see if its ok.

If not ... maybe a faulty card ....
post #3 of 47
Thread Starter 
Quote:
Originally Posted by Boulard83;14562999 
Be sure thats everything is correctli plugged.

You can turn off your computer.
Remove every connector from the card.
Remove the card from the board.

Put it back in, ensure its firmly into the PCIe slot.
Put BOTH 6pin/8pin or wathever connector back in.
Start computer again and see if its ok.

If not ... maybe a faulty card ....

I reseated the card, along with all of the power cables. still crashing on dirt3 and fable3. frown.gif
post #4 of 47
>EVGA Doublshot

found your problem. go ahead and rma it
post #5 of 47
Have you tried a fresh driver install? Click on Custom while installing the driver and hit on Perform Clean Install. If this doesn't fix the problem with the latest Nvidia Drivers, you should just RMA the card.

Also, if your using Firefox, it has issues with the drivers crashing too. You have to goto options and turn off hardware acceleration.
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post #6 of 47
Thread Starter 
Quote:
Originally Posted by Dhalmel;14563183 
>EVGA Doublshot

found your problem. go ahead and rma it

should I RMA to newegg for a new one, or ask EVGA for an exchange of the reference card?
post #7 of 47
Thats what happens when you have an unstable overclock, or overclocked it too much and cooked something.
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post #8 of 47
Thread Starter 
Quote:
Originally Posted by amstech;14563265 
Thats what happens when you have an unstable overclock, or overclocked it too much and cooked something.

I haven't overclocked the card at all :/
post #9 of 47
I'd honesty recommend RMAing with Newegg. If you ask nicely they will also have cross-shipping. Free of charge to ship it there and back, but you'd have to ask them about this too. EVGA will likely charge you to ship it to them and they won't cross-ship unless you pay their premium.

I like EVGA, but if I just bought a card and it broke down (or defective in your case), I'd RMA it with the retailer I bought it from. Amazon and Newegg have amazing customer service.
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post #10 of 47
Try a CLEAN driver install.

If not ... Email EVGA (or newegg) with what you tested, maybe an RMA is needed.
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