Originally Posted by dranseth
I checked the history and it was indeed the legitimate AMMYY that she had run, and that was it. She ran it for ~3-5 seconds.
Does she remember if he copied any files to the hard drive because with remote desktop software you should be able to see what the remote person is doing on the screen? If nothing was copied to her hard drive there shouldn't be a problem, but to be safe just run one or all of the software programs I mentioned. According to their website, AMMYY admin does not install on your computer so I'm assuming it just runs from the downloaded file. Delete that downloaded file, if you Mom remembers where it is and try to find it if she doesn't. As long as AMMYY admin is not running the scammer shouldn't be able to access the computer. Make sure AMMYY admin didn't add itself to the Startup programs under the Start Menu and msconfig. For msconfig click Start, type msconfig into the search bar, and click the Startup tab. For the Start Menu folder click Start, All Programs, and look in the Startup folder for any AMMYY admin there.Edited by Ben the OCer - 8/13/11 at 11:51am