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Something's Wrong...

post #1 of 41
Thread Starter 
So first of all I have 2 bad hard drives. And I keep trying to log on and transfer some stuff to backup before it freezes. And when I restared once it said "SB OVer temperature". NOte: I have my motherboard running on a box with the bag under it and all components sitting out as I'm painting my case. I put a desk tower fan to blow on the computer.

I brought up the hardware monitor, in BIOS. NB at 70c.... SB at.. Get this... 97 CELCIUS. Doing nothing.... Woww what a wonderful board And calling asus they said they'd replace it. And now contacting them again today they say they won't! Horray for Asus!

Just thought I'd share this.

Update: I unplugged my harddrives and it's still running 89c in BIOS
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post #2 of 41
First off, don't run your motherboard with an antistatic bag (or any other type of bag) under it. If it gets a little hot, it can melt to the bag which is a terrible thing to happen. Just run it directly on the motherboard box or whatever and no such problem can occur.

Next, just replace the thermal paste yourself. It won't take very long to do, and you will save the hassle of RMA. You should see a fairly good temp drop just from properly applying new thermal paste (after cleaning the old off of course). If it still isn't good, just place a small fan like a Mini Kaze over the area.
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post #3 of 41
Thread Starter 
Quote:
Originally Posted by Dopamin3 View Post
First off, don't run your motherboard with an antistatic bag (or any other type of bag) under it. If it gets a little hot, it can melt to the bag which is a terrible thing to happen. Just run it directly on the motherboard box or whatever and no such problem can occur.

Next, just replace the thermal paste yourself. It won't take very long to do, and you will save the hassle of RMA. You should see a fairly good temp drop just from properly applying new thermal paste (after cleaning the old off of course). If it still isn't good, just place a small fan like a Mini Kaze over the area.
No bag just on the box? And if it heats up that much there is a problem haha. Asus won't do crap, they said it's underwarranty next day they said it wasn't. Really irritating. But I have a desk tower fan on it, blowing across teh SB and NB. They're both 40c or under now.
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post #4 of 41
A picture of this setup would help a lot.
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post #5 of 41
From what I've understood, the outside of the bag is actually VERY conductive in order to trap the static on the outside and keep it from going inside the bag.
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post #6 of 41
Thread Starter 
Quote:
Originally Posted by Quantum Reality View Post
A picture of this setup would help a lot.
It's fine lol. But yeah I'll put up a pic one sec.

Updated: Bam, PSU is on on other side and no more static bag.

Edited by emeraldage - 8/16/11 at 12:58pm
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post #7 of 41
Quote:
Originally Posted by Dopamin3 View Post
First off, don't run your motherboard with an antistatic bag (or any other type of bag) under it. If it gets a little hot, it can melt to the bag which is a terrible thing to happen. Just run it directly on the motherboard box or whatever and no such problem can occur.

Next, just replace the thermal paste yourself. It won't take very long to do, and you will save the hassle of RMA. You should see a fairly good temp drop just from properly applying new thermal paste (after cleaning the old off of course). If it still isn't good, just place a small fan like a Mini Kaze over the area.

The antistatic bag is CONDUCTIVE and METALLIC!!!! Placing that under the board WILL SHORT IT OUT! And an HD ontop of an optical that has a METAL housing can also short the HD PCB if it touched pads etc on the CDROM housing.
Edited by HiroPro - 8/16/11 at 1:15pm
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post #8 of 41
Quote:
Originally Posted by emeraldage View Post
It's fine lol. But yeah I'll put up a pic one sec.

Updated: Bam, PSU is on on other side and no more static bag.
It's to late once you've shorted the bottom of the board. Who knows what component you damaged doing that!!!

Asus support will gauge on the phone what level of competence you have. If they perceive you as having little competence they will do anything to get outta a warranty commitment. And it's understandable considering how many JeffKs are damaging hardware and filling landfills with e-waste.

I suggest OP you purchase this book.


Edited by HiroPro - 8/16/11 at 1:21pm
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post #9 of 41
Thread Starter 
Quote:
Originally Posted by HiroPro View Post
It's to late once you've shorted the bottom of the board. Who knows what component you damaged doing that!!!

Asus support will gauge on the phone what level of competence you have. If they perceive you as having little competence they will do anything to get outta a warranty commitment. And it's understandable considering how many JeffKs are damaging hardware and filling landfills with e-waste.

I suggest OP you purchase this book.

Upgrading and Repairing PCs
I suggest you quit trolling and just tell me what I did wrong rather then all this crap.

And whenever people start their comps up when they first get em I always see them set it on the bag.

Motherboard is fine thanks. Shorting doesn't always kill things, can just make them shut off if they're built decent. Good point about the backup drive didn't even think of that XD But the PCB on it is up inside on the bottom, not on the bottom if that makes sense.
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post #10 of 41
Thread Starter 
Quote:
Originally Posted by HiroPro View Post
It's to late once you've shorted the bottom of the board. Who knows what component you damaged doing that!!!

Asus support will gauge on the phone what level of competence you have. If they perceive you as having little competence they will do anything to get outta a warranty commitment. And it's understandable considering how many JeffKs are damaging hardware and filling landfills with e-waste.

I suggest OP you purchase this book.

Upgrading and Repairing PCs
Over phone I had a warranty, by email I didn't. Thanks for the talking shiz though. I'm pretty sure they wanna get rid of you however they can, they're customer reps not CEOs, they just have to do their job.

Your first post was very helpful, thank you. The second was completely unnessecary.
Edited by emeraldage - 8/16/11 at 1:36pm
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