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Can't get HD Tune to show Health

post #1 of 6
Thread Starter 
I have five drives hooked up to my pc. Four of them (one SSD the others HDD) I can use HD Tune to look at the Health, giving me things like how many power up hours each drive has, etc. But on my other drive (an HDD) nothing shows up. It's plugged in the same as all of the others. I have tried restarting my pc, switching cables, nothing seems to work. I have tried running an error scan and benchmark, both work fine. Any thoughts?
Big Blue
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Big Blue
(15 items)
 
HTPC
(13 items)
 
Bedroom HTPC
(6 items)
 
CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
OSMonitorKeyboardPower
Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
CaseMouse
Silverstone FT02 Razer Mamba 
CPUMotherboardRAMHard Drive
Athlon II X2 255 ASRock 880GMH/USB3.0 Wintec DDR3 4GB Intel X25-M 80 GB 
OSKeyboardPowerCase
Windows 7 with XBMC Iogear wireless keyboard/mouse GKM561R Antec EarthWatts Green 380D Silverstone MLO3B 
MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
KeyboardCase
Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
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post #2 of 6
Some HDDs just don't support s.m.a.r.t. and etc.
Which HDD is it?
post #3 of 6
Thread Starter 
Quote:
Originally Posted by Ulver View Post
Some HDDs just don't support s.m.a.r.t. and etc.
Which HDD is it?
Didn't know that.. It's a 500 gb Seagate Constellation.
Big Blue
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HTPC
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Bedroom HTPC
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CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
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Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
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MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
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Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
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Big Blue
(15 items)
 
HTPC
(13 items)
 
Bedroom HTPC
(6 items)
 
CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
OSMonitorKeyboardPower
Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
CaseMouse
Silverstone FT02 Razer Mamba 
CPUMotherboardRAMHard Drive
Athlon II X2 255 ASRock 880GMH/USB3.0 Wintec DDR3 4GB Intel X25-M 80 GB 
OSKeyboardPowerCase
Windows 7 with XBMC Iogear wireless keyboard/mouse GKM561R Antec EarthWatts Green 380D Silverstone MLO3B 
MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
KeyboardCase
Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
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post #4 of 6
Quote:
Originally Posted by raiderxx View Post
Didn't know that.. It's a 500 gb Seagate Constellation.
Well, Constellations are supposed to support it, though.

I've had some drives that were originally meant for external storage, that did not support s.m.a.r.t readings even when installed by SATA cable internally.
But those were old.

I don't know what might be the problem then.
post #5 of 6
Thread Starter 
Yeah. I even left my pc on lsat night, thinking it just didn't have enough time on with the drive or something. But no dice. Maybe someone else here will know. Thanks anyway!
Big Blue
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HTPC
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Bedroom HTPC
(6 items)
 
CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
OSMonitorKeyboardPower
Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
CaseMouse
Silverstone FT02 Razer Mamba 
CPUMotherboardRAMHard Drive
Athlon II X2 255 ASRock 880GMH/USB3.0 Wintec DDR3 4GB Intel X25-M 80 GB 
OSKeyboardPowerCase
Windows 7 with XBMC Iogear wireless keyboard/mouse GKM561R Antec EarthWatts Green 380D Silverstone MLO3B 
MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
KeyboardCase
Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
  hide details  
Reply
Big Blue
(15 items)
 
HTPC
(13 items)
 
Bedroom HTPC
(6 items)
 
CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
OSMonitorKeyboardPower
Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
CaseMouse
Silverstone FT02 Razer Mamba 
CPUMotherboardRAMHard Drive
Athlon II X2 255 ASRock 880GMH/USB3.0 Wintec DDR3 4GB Intel X25-M 80 GB 
OSKeyboardPowerCase
Windows 7 with XBMC Iogear wireless keyboard/mouse GKM561R Antec EarthWatts Green 380D Silverstone MLO3B 
MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
KeyboardCase
Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
  hide details  
Reply
post #6 of 6
Download Ubuntu, burn it to a CD, load the OS by booting from the CD, you may need to set up your boot configuration in your bios, that means change the first device to CD/DVD rather than hard drive, or just go to the boot menu when you first start the computer, (F8 or F10 usually, see bios splash screen for instructions)

Try Ubuntu, don't install it.

Once you are on the desktop, go to System > Adminstrative > Disk Utilities, this will tell you all the information you need to know, including errors if any, health, and other pertinent information if you have errors.

And if you have issues you can google commands for the console in linux to fix any drive issues you have, usually, if not, use your Windows Recovery Console, this can fix a lot with the (chkdsk /f) command.

To me Ubuntu/Linux is superior to windows for Data Recovery & Working with Hard Drives (usually), however Vista & Windows 7 allows you to shrink an NTFS partition very quickly, and that's the only real advantage with Windows I've seen so far.

Hope that was helpful for you.
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The Rock
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