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Just another XFX complaint thread

post #1 of 5
Thread Starter 
well XFX...
im not complaining about their RMA stuff (yet) but i cant even LOGIN TO THEIR WEBSITE! i put in my email and password and hit 'login' but all it does is refresh the page back to the same login screen.
it doesn't say invalid login or anything!
ive changed my password and even made another account but same issue happened.
this is some bullcrap! how am i supposed to RMA my extremely loud fan when i cant even LOGIN TO THEIR WEBSITE??

idk whats happened to XFX latly but its pissing me off.
is there any other way to contact XFX?
    
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post #2 of 5
Have you tried using a different browser?
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by Coolio831 View Post
Have you tried using a different browser?
yessir
IE9 had same issue
    
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post #4 of 5
Website/Support Tickets: www.XFXForce.com
Toll Free Phone Number: 800-880-3225

Otherwise this was on the Anandtech forum:

USA RMA PROCESS
Dial #1 909 230 9800 Ext 109

They'll ask you:
1. Name
2. Phone Number
3. Model Code
4. When it was purchased
5. Problem that you are having.
6. Once approved, they'll ask you for your address and give you an RMA number.

Mailing Address for Problematic cards + receipt/invoice for USA.

1931 Linx Place
Ontario, CA 91761

They'll cross ship a card to you even though they told me they don't usually do it
IF you email rma@xfxforce.com with your RMA # and the Tracking number noting that you have shipped the problematic card.

The downside, they said the RMA process takes about 2-3 weeks, but with the Cross Shipping, that should cut the time in about 1/2 ?

Not too sure but it doesn't seem so bad.
Edited by appleg33k85 - 8/16/11 at 10:50am
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post #5 of 5
Thread Starter 
Quote:
Originally Posted by appleg33k85 View Post
Website/Support Tickets: www.XFXForce.com
Toll Free Phone Number: 800-880-3225
website = same problem.
i'll try calling them when i get a chance

oh thanks for all the xtra info!
i'll try that asap
Edited by Enfluenza - 8/16/11 at 11:02am
    
CPUMotherboardGraphicsRAM
[Athlon 64 3400+ NewCastle| 2.4Ghz] [ASRock K8Upgrade-NF3 | Coming SOON] [Saphire Radeon X1600PRO | AGP] [1GB Double Data Rate Synchronous Dynamic RAM] 
Hard DriveOptical DriveOSMonitor
[Seagate 250GB | IDE] [Generic DVD Drive] [Windows XP Pro 32bit] [HP 15" | 1024x768] 
KeyboardPowerCaseMouse
[Crappy HP keyboard] [Generic 300w =/ ] [Case? BAHAHAHA!!] [Crappy Ball Mouse] 
Mouse Pad
LOLWUT 
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CPUMotherboardGraphicsRAM
[Athlon 64 3400+ NewCastle| 2.4Ghz] [ASRock K8Upgrade-NF3 | Coming SOON] [Saphire Radeon X1600PRO | AGP] [1GB Double Data Rate Synchronous Dynamic RAM] 
Hard DriveOptical DriveOSMonitor
[Seagate 250GB | IDE] [Generic DVD Drive] [Windows XP Pro 32bit] [HP 15" | 1024x768] 
KeyboardPowerCaseMouse
[Crappy HP keyboard] [Generic 300w =/ ] [Case? BAHAHAHA!!] [Crappy Ball Mouse] 
Mouse Pad
LOLWUT 
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