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Great service by Corsair :D

post #1 of 15
Thread Starter 
I bought a 2nd hand Corsair Obsidian 800D and the original owner had attempted to mod one of the bezels for stealthing drives... it went wrong. So, I bought the case sans one bezel.

I got in contact with Corsair through these very forums and asked how much it would cost. Corsair came back to me and said
Quote:
Hello Alex,

This is free of charge. We’ve processed your request. Order no. xxxxx. Please allow 2-3 business for delivery completion.

Thank you.

And 2 days later I get a package biggrin.gif... but it wasn't just one bezel, it was 4. Now i'll never go short! Thank you for the quick, easy and friendly service! I shall definitely buy from you guys again in the future smile.gif

ee6bcbb6.jpg
post #2 of 15
Sweet, glad it went well for you unlike the guy earlier with the bad ram. biggrin.gif
Gene-Z Dedi
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Gene-Z Dedi
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Captain America
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post #3 of 15
I emailed corsair about replacement pci-e cables for a modular psu and they sent them to me free of charge.
Quote:
Hello Mike,

Please provide us with you mailing address. We can send you additional PCI-E cables. Thank you.

Edited by Mikecdm - 8/16/11 at 3:18pm
Daily
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Daily
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post #4 of 15
This is exactly why I am becoming a Corsair fanboy. I have never had any issues, but if I do I know it will be a pleasure to deal with customer service.
stopbreakingdown
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stopbreakingdown
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post #5 of 15
More pictures please.
 
dm1z
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dm1z
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post #6 of 15
Thread Starter 
Quote:
Originally Posted by onoz;14606556 
More pictures please.

Of?
post #7 of 15
Brilliant smile.gif
One gear, GO!
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One gear, GO!
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post #8 of 15
Quote:
Originally Posted by 98uk;14606565 
Of?

I wasn't sure what the bezels look like, so I just wanted to know. biggrin.gif
 
dm1z
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dm1z
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2500K P8P67 Evo MSI RX 480 Sniper|1600 
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Intel 330 Hyper 212+ Win8-x64 P2310H + P2311H 
PowerCase
CMPSU-650TX NZXT S340 
CPUGraphicsRAMHard Drive
Dual-Core E-350 Radeon HD 6310M 3GB DDR3 HDD 
Optical DriveOSMonitorMouse
HP External BluRay/DVD Windows 7 Home Premium 11.6" LED (1366 x 768) Touch 
CPUMotherboardGraphicsRAM
Phenom II 840T 880GM-LE GTS 450 Corsair XMS2 2x2GB 
Hard DriveOptical DriveCoolingOS
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post #9 of 15
Quote:
Originally Posted by onoz;14606773 
I wasn't sure what the bezels look like, so I just wanted to know. biggrin.gif

hc9z9z9q.jpg

Just a piece of plastic with a thin sheet of brushed aluminum.
post #10 of 15
this level of service is what makes me stick with corsair and so far i have not been disappointed yet.
Yep, Aeris died
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Yep, Aeris died
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