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H50 Leak(UPDATED!)... RIP soundcard + Videocard - Page 12

post #111 of 368
Well this sucks.... now I'm worried about my H50!! Good luck with getting your pc back up and running, can't imagine what you're feelin right now

What part of the H50 leaked anyway? Did the tubing break off or the pump spring a leak?
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my first child
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post #112 of 368
Quote:
Originally Posted by james_ant View Post
Man i really hope this never happens to my coolit alc. I have a 200$ sound card too.

Sent from a james ant using tapatalk.
I'm glad I bought an external DAC I paid 280€ for it and I'd be SO pissed if some cooler leaked on it.
post #113 of 368
I am sure you have already got great advice but I can read all these pages of replies.

Basically for anyone in a similar situation as soon as you see something like 120C temps don't just check that fans are spinning and reboot your machine, turn it off, open it up and inspect EVERYTHING.

Second, once you realize there has been a leak or some other damage document everything. Take lots of clear and high res pictures, make sure to write down everything that happened so you don't forget details later on when trying to get an RMA. Then make sure you have registered the product if they require registration prior to accepting RMA's.

Then begin the RMA process. I have heard in these situations that Corsair is very good about making you whole. Good luck!
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post #114 of 368
Was there a character limit for the form? That seems like an awfully brief email for the severity of the issue and the cost of your replacements.
post #115 of 368
Thread Starter 
Quote:
Originally Posted by tats View Post
Was there a character limit for the form? That seems like an awfully brief email for the severity of the issue and the cost of your replacements.
I wrote a HUGE story and when I clicked accept It said that I had been absent for too long and I clicked back to edit it and the message was gone, and I wrote the story in shorter form for tech support, so I didn't feel like typing it all again.
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post #116 of 368
The shorter version works I think. No need to be tl;dr.
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post #117 of 368
I have minimal patience for E-mail support I always call first. I feel like e-mail is just too easy to say no in. Hoping to hear an update soon too about this, if all else fails send them a link to this thread and hit them up on facebook.
Angry Monster
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post #118 of 368
Quote:
Originally Posted by Maxxa View Post
I have minimal patience for E-mail support I always call first. I feel like e-mail is just too easy to say no in. Hoping to hear an update soon too about this, if all else fails send them a link to this thread and hit them up on facebook.
Or call directly. I've always had good experiences with their customer service when I called.
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post #119 of 368
Quote:
Originally Posted by Maxxa View Post
I have minimal patience for E-mail support I always call first. I feel like e-mail is just too easy to say no in. Hoping to hear an update soon too about this, if all else fails send them a link to this thread and hit them up on facebook.

Something written is always better than something 'heard'
 
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post #120 of 368
No updates yet?
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Plextor M3 SSD WD Velociraptor 500GB WD Caviar Black 1TB WD Caviar Green 2TB 
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Thermalright HR-02 (GT AP-15 Push/Pull) Windows 7 Pro x64 LG 27" 2560x1440 S-IPS (Calibrated with Eye-One) CM Quickfire Rapid 
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Seasonic X-750 Silverstone SG09 Logitech MX518 Steelseries QcK 
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Asus Xonar DX + Shure SRH840 
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Core i5-3570K Gigabyte H61N-USB3 Mini-ITX 2x4GB Samsung 30nm DDR3 Samsung 830 128GB SSD 
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