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Cyan & Magenta offset "ghosting" issue

post #1 of 3
Thread Starter 
I'm not much of a printer-tech. At my office we have an older HP Color Laserjet 3700dn that is past it's useful life cycle; but to replace it it would be far too expensive. Please don't post links for new ones, we're going to either a) fix it, or b) send it out and have it repaired.

Here is what seems to be happening:

The Cyan toner seems to be offsetting from the magenta when trying to crate 'blue', or any other mix of cyan + magenta. The magenta toner has been installed for weeks, and nothing has been wrong with it. The cyan has been changed, HOWEVER it has been replaced three times - once with a new toner because it was empty, twice with NEW OEM TONERS because of the ghosting or 'offsetting.' Any ideas on what might be going on would be greatly appreciated!
post #2 of 3
Being a printer, what you describe is more of a register problem than anything by the looks of the picture. It looks like it just needs to be aligned. But, it's a laserjet, and not a Litho press so that would be my best guess.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 920 C0\C1 @ 3.2Ghz 1.2V DFI LANPARTY DK X58-T3eH6 Sapphire 4850X2 2Gb G.SKILL 6Gb DDR3 1333 
Hard DriveOSMonitorPower
WD Velociraptor Vista 64 Hannspree HF229H PC Power and Cooling PPCT860 
Case
CoolerMaster HAF932 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 920 C0\C1 @ 3.2Ghz 1.2V DFI LANPARTY DK X58-T3eH6 Sapphire 4850X2 2Gb G.SKILL 6Gb DDR3 1333 
Hard DriveOSMonitorPower
WD Velociraptor Vista 64 Hannspree HF229H PC Power and Cooling PPCT860 
Case
CoolerMaster HAF932 
  hide details  
Reply
post #3 of 3
Thread Starter 
Quote:
Originally Posted by sprout;14615169 
Being a printer, what you describe is more of a register problem than anything by the looks of the picture. It looks like it just needs to be aligned. But, it's a laserjet, and not a Litho press so that would be my best guess.

Unfortunately I tried a full CPR align (open front cover, press engine test button for 3 secs, close front cover, power cycle) and it didn't work. Any other suggestions?

thanks,

ChunkII123
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