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Anyone With a 3ware 9750-4i Please Read, I Would Like Your Help

post #1 of 11
Thread Starter 
I have a Rampage III Extreme and a 3ware 9750-4i installed on PCI-E 2.0 Slot 4. I have two WD 600GB Vrap's hooked up and both are classified as Single Drives. I have FSX installed on one and all my FSX photo scenery installed on the other. Everything is working fine.

Everytime I start SpeedFan I get two 3ware10K Event ID 11 error codes in Event Viewer. Everytime I start Aida64 I get the same 3ware10K Event ID 11 error codes, but instead of 2 it is 12. This happens each and everytime I start either of these. I can start HWM Pro, Asus AI Suite, Asus PC Probe II, CPU-Z and RealTemp and these error codes never show up. I think that it may have something to do with the 9750-4i being on the PCI-E bus and SpeedFan and Aida64 reading ROG data off the PCI-E bus, but it is just a hunch. HWM Pro reads the same data as Aida64. SpeedFan reads the same data as Aida64, just not as much.

Attached are a couple of screenshots of Event Viewer. Even though the two HD's are hooked to Port1 and Port2 on the 9750-4i I still get the Port0 error codes with nothing hooked to Port0.

Now my question, can anyone with a 9750-4i download and run Speedfan and see if they get these error codes? I have contacted LSI Tech Support and their response after three weeks of emails back and forth is they are not really sure what is wrong and they will not try and duplicate the problem since my motherboard is not a server board.

Like I said, everything seems to be running fine, now I am just really curious if it can be duplicated.

SpeedFan is a free download, here is a link.
http://www.almico.com/sfdownload.php

Of course, if you have Aida64 already please try that.


Edited by idahosurge - 8/17/11 at 5:35pm
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post #2 of 11
i do have extyensive background with teh 9211, 9260 and 9265. not yours though. I also have extensive experience with the Areca controllers.

why am i blathering on LOL?

Speedfan can read smart data for drives "through" the areca controller. it can also detect the fan speed, and temps, etc for areca controllers.
this functionality does not exist on the LSI controllers.
my money says that is what is kicking off the error code. The Speedfan/AIDA are trying to poll the raid card, but it wont take.
i will try to reproduce, but cant right away, i am working on an article so everything is messed up right now.
post #3 of 11
Thread Starter 
Thanks for the response and when you can check it out let me know what you find!
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4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
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post #4 of 11
idahosurge,

I have a similar issue as you do. I have the Gigabyte GA-X58A-UD7 rev 1, Core i7 920, 6 GB of Ram, and the 3 ware 9750-4i with 4 Western Digital R4's 1 TB in a raid 5. When ever I start to do a ton of multitasking my computer will lock up to the point that I have to do a hard reset. It took me a couple of days with my event viewer open to catch the error. I would get 5 to 6 3ware10k event ID 11 in my event viewer. Once I restarted my computer the event viewer would be clear of those errors. I have updated my 9750 with the latest firmware and even RMA'd the card, did a fresh install of Windows and still same problem. It is really bad trying to run SC2! I downloaded that speed fan and the minute I ran it I got 2 3ware10k errors but it did not lock up my machine like SC2 will. My machine had been running since December with zero problems. This problem surfaced its ugly head about the middle of July! And I have been bagging my head against the wall since!
post #5 of 11
Thread Starter 
Thanks for the response about Speedfan.

Regarding your real problem, what are the chances that one or more of your HD's connected to the 9750-4i are causing the lockup and not the 9750-4i?
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4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
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OS SSD 840 Pro 256GB / FSX SSD 840 Pro 256GB LG DVD Thermalright SB-E x2 Win7 Ult 64b 
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My System
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CPUMotherboardGraphicsRAM
4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
Hard DriveOptical DriveCoolingOS
OS SSD 840 Pro 256GB / FSX SSD 840 Pro 256GB LG DVD Thermalright SB-E x2 Win7 Ult 64b 
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Viewsonic VP2655wb 25.5" IPS LCD Logitech Wireless EX1110 w/Mouse Corsair AX860i CM HAF-X 
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post #6 of 11
Very unlikely, 1. They are brand new Western Digital R4's. 2. I have check the health status of each one with western digital lifeguard utility. I have a Corsair Obsidian case; and thinking of ripping our the hot swappable PCB boards that sit between my drives and the controller! But I do agree with you I don't think its the controller!
post #7 of 11
I have two 3ware cards, a 9550sx and a 9500s, and I've never come across this problem. Do you have 3dm2 installed? If not, I'd suggest installing it and looking at the logs, I've found it to be very useful when it comes to getting per drive SMART data, but even more useful in terms of watching the actual behavior of the drives that smart doesn't mention.
 
Reginald
(14 items)
 
GLaDOS (v3)
(12 items)
 
CPUMotherboardGraphicsGraphics
i7-970 @ 4.14GHz 1.350v P6T7 WS Supercomputer MSI 7970 GHz Edition HIS 6950 
RAMHard DriveHard DriveCooling
48GB Crucial Ballistix @1660MHz 9-9-9-27 Momentus XT intel 480GB 520 series INX-720 
OSMonitorMonitorMonitor
win7pro Soyo P-MVA 1200p 24" Dell 24" 1200p Dell 17" 4:3 (market tickers) 
KeyboardPowerCaseMouse
Dell Quietkey AX850 PC-Z60 Logitech G5 
CPUMotherboardGraphicsRAM
Q6700 @ 3.0 (stock volts) ASUS P5WDG2-WS PRO HIS 6950 2GB turbo (unlocked) 8GB DDR2 800 
Hard DriveOptical DriveOSMonitor
9550SX w/BBU + 4x 250GB 7.2k Raid 5 HL-DT-ST DVDRW GSA-H30L Kali Linux VNC (TC Rig, baby) 
KeyboardPowerCaseMouse
Dell QuietKey (PS2) Truepower Trio 650 Koolance PC3-420SL Logitech G5 
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Reginald
(14 items)
 
GLaDOS (v3)
(12 items)
 
CPUMotherboardGraphicsGraphics
i7-970 @ 4.14GHz 1.350v P6T7 WS Supercomputer MSI 7970 GHz Edition HIS 6950 
RAMHard DriveHard DriveCooling
48GB Crucial Ballistix @1660MHz 9-9-9-27 Momentus XT intel 480GB 520 series INX-720 
OSMonitorMonitorMonitor
win7pro Soyo P-MVA 1200p 24" Dell 24" 1200p Dell 17" 4:3 (market tickers) 
KeyboardPowerCaseMouse
Dell Quietkey AX850 PC-Z60 Logitech G5 
CPUMotherboardGraphicsRAM
Q6700 @ 3.0 (stock volts) ASUS P5WDG2-WS PRO HIS 6950 2GB turbo (unlocked) 8GB DDR2 800 
Hard DriveOptical DriveOSMonitor
9550SX w/BBU + 4x 250GB 7.2k Raid 5 HL-DT-ST DVDRW GSA-H30L Kali Linux VNC (TC Rig, baby) 
KeyboardPowerCaseMouse
Dell QuietKey (PS2) Truepower Trio 650 Koolance PC3-420SL Logitech G5 
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post #8 of 11
Thread Starter 
I do have 3DM2 installed and it doe not log any errors.
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
Hard DriveOptical DriveCoolingOS
OS SSD 840 Pro 256GB / FSX SSD 840 Pro 256GB LG DVD Thermalright SB-E x2 Win7 Ult 64b 
MonitorKeyboardPowerCase
Viewsonic VP2655wb 25.5" IPS LCD Logitech Wireless EX1110 w/Mouse Corsair AX860i CM HAF-X 
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My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
Hard DriveOptical DriveCoolingOS
OS SSD 840 Pro 256GB / FSX SSD 840 Pro 256GB LG DVD Thermalright SB-E x2 Win7 Ult 64b 
MonitorKeyboardPowerCase
Viewsonic VP2655wb 25.5" IPS LCD Logitech Wireless EX1110 w/Mouse Corsair AX860i CM HAF-X 
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post #9 of 11
Do you see anything abnormal when you check per drive SMART data in 3dm2?
If not, and you're not experiencing any issues, I would lean towards speedfan reading something incorrectly.

I've seen it report temperatures that are utter nonsense (subzero temps), and I just ignore that.
 
Reginald
(14 items)
 
GLaDOS (v3)
(12 items)
 
CPUMotherboardGraphicsGraphics
i7-970 @ 4.14GHz 1.350v P6T7 WS Supercomputer MSI 7970 GHz Edition HIS 6950 
RAMHard DriveHard DriveCooling
48GB Crucial Ballistix @1660MHz 9-9-9-27 Momentus XT intel 480GB 520 series INX-720 
OSMonitorMonitorMonitor
win7pro Soyo P-MVA 1200p 24" Dell 24" 1200p Dell 17" 4:3 (market tickers) 
KeyboardPowerCaseMouse
Dell Quietkey AX850 PC-Z60 Logitech G5 
CPUMotherboardGraphicsRAM
Q6700 @ 3.0 (stock volts) ASUS P5WDG2-WS PRO HIS 6950 2GB turbo (unlocked) 8GB DDR2 800 
Hard DriveOptical DriveOSMonitor
9550SX w/BBU + 4x 250GB 7.2k Raid 5 HL-DT-ST DVDRW GSA-H30L Kali Linux VNC (TC Rig, baby) 
KeyboardPowerCaseMouse
Dell QuietKey (PS2) Truepower Trio 650 Koolance PC3-420SL Logitech G5 
  hide details  
Reply
 
Reginald
(14 items)
 
GLaDOS (v3)
(12 items)
 
CPUMotherboardGraphicsGraphics
i7-970 @ 4.14GHz 1.350v P6T7 WS Supercomputer MSI 7970 GHz Edition HIS 6950 
RAMHard DriveHard DriveCooling
48GB Crucial Ballistix @1660MHz 9-9-9-27 Momentus XT intel 480GB 520 series INX-720 
OSMonitorMonitorMonitor
win7pro Soyo P-MVA 1200p 24" Dell 24" 1200p Dell 17" 4:3 (market tickers) 
KeyboardPowerCaseMouse
Dell Quietkey AX850 PC-Z60 Logitech G5 
CPUMotherboardGraphicsRAM
Q6700 @ 3.0 (stock volts) ASUS P5WDG2-WS PRO HIS 6950 2GB turbo (unlocked) 8GB DDR2 800 
Hard DriveOptical DriveOSMonitor
9550SX w/BBU + 4x 250GB 7.2k Raid 5 HL-DT-ST DVDRW GSA-H30L Kali Linux VNC (TC Rig, baby) 
KeyboardPowerCaseMouse
Dell QuietKey (PS2) Truepower Trio 650 Koolance PC3-420SL Logitech G5 
  hide details  
Reply
post #10 of 11
Thread Starter 
If you read the first reply to this thread by Computurd he already said that it was probably Speedfan and Aida64 polling the card and the card not responding.

You can also read the first reply by SrNefarious and he confirmed that he gets the same errors with starting Speedfan as I do so it is obviously something the way Speedfan/Aida64 poll the 9750-4i and the 9750-4i not responding or responding in a matter not expected/understood.

There is nothing wrong with the 9750-4i.
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
Hard DriveOptical DriveCoolingOS
OS SSD 840 Pro 256GB / FSX SSD 840 Pro 256GB LG DVD Thermalright SB-E x2 Win7 Ult 64b 
MonitorKeyboardPowerCase
Viewsonic VP2655wb 25.5" IPS LCD Logitech Wireless EX1110 w/Mouse Corsair AX860i CM HAF-X 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
4770K @ 4.7GHz / 4400MHz Asus Sabertooth Z87 Gigabyte GTX 780 OC 8GB G.Skill Trident X 9-11-11-31-1T @ 2400MHz 
Hard DriveOptical DriveCoolingOS
OS SSD 840 Pro 256GB / FSX SSD 840 Pro 256GB LG DVD Thermalright SB-E x2 Win7 Ult 64b 
MonitorKeyboardPowerCase
Viewsonic VP2655wb 25.5" IPS LCD Logitech Wireless EX1110 w/Mouse Corsair AX860i CM HAF-X 
  hide details  
Reply
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