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Hitachi Deskstar 3TB: no ultra-capacity device found

post #1 of 10
Thread Starter 
I just got a deskstar 3TB drive and when I perform a file transfer, mid transfer it will fail and the drive will disappear, only coming back when I restart the computer. It's been added as GPT not MBR. I haven't installed the paragon-software/hitachi drivers because I get a no ultra-capacity device found error.

What could my problem be?
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post #2 of 10
checked s.m.a.r.t. readings?
     
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post #3 of 10
Thread Starter 


this drive replaced a 1.5 seagate I had... http://www.overclock.net/hard-drives...udio-file.html

Looks like I'm having similar problems??
Could it be my controller? I switched the 3TB to the Marvell onboard sata III
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post #4 of 10
Try changing the controller you have the drive attached too.
Edited by Breezy - 8/18/11 at 12:49pm
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post #5 of 10
check Asus' website for your motherboard drivers

edit: i just checked the website. its under "Bios" for your motherboard. upgrade your bios.
Edited by Not A Good Idea - 8/18/11 at 12:49pm
post #6 of 10
Thread Starter 
Quote:
Originally Posted by Breezy View Post
Try changing the controller you have the drive attached too.
Thanks

Quote:
Originally Posted by Not A Good Idea View Post
check Asus' website for your motherboard drivers

edit: i just checked the website. its under "Bios" for your motherboard. upgrade your bios.
Will do... to the latest (beta) or latest non beta?
I'll check what bios version i have now...
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post #7 of 10
UDMA CRC errors indicate communication errors between the drive and controller.

This is usually caused by bad SATA cables. However, it can also be caused by failing ports, a failing southbridge, or failing controller chips on your drive(s).

Replacing the SATA cable is your best bet for fixing it. After being fixed, the value will not go down - it will simply stop going up. Monitor it for several weeks. If it holds steady, your problem is solved.
     
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post #8 of 10
Thread Starter 
I updated all of my drivers, intel as well as windows update.
ended up not having to install the GPT software, worked perfectly.
Has been ever since.

The CRC Error count has increased from 3861 to 3885 and I haven't checked the error since. I'm making a note of this just in case.

Thanks all!
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post #9 of 10
CRC error count should not be increasing at such a high rate.

Have you tried swapping cables like HDTune and Kramy suggested?
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post #10 of 10
Thread Starter 
Since installing I have changed the cable that I had on the 3TB... my raid setup is using 2 cables that came with my motherboard, my other 1TB drive in my hot swap bay is using a fairly new cable that came with the bay itself.

I think my problems have been resolved...
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