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straight from AMD... The correct temp to read for your processor

post #1 of 47
Thread Starter 
I wrote amd because of all the confusion about what is the right temp cpu or cores amd states it is the CORES temps you have to watch to not go over 62c here is the letter i recieved from them

Dear Jonathan,

Your service request : SR #{ticketno:[8200435116]} has been reviewed and updated.

Response and Service Request History:

Thank you for contacting AMD. The core temperature is the correct temperatures. For your processor the safe temperature is 62 C. There are so many applications for processor temperature monitor and may not be accurate. We recommend Core Temp software to monitor the temperature of your cores. Its a free utility online. If your core's are running at 61.6 or 62 C, then they are running hot and you may have a defective processor.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

Francine

AMD Global Customer Care
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post #2 of 47
good to know.
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post #3 of 47
hmm interesting, according to the specs on their website mine is safe up to 71C. Not sure why they say that when 62 is too hot.
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post #4 of 47
Bummer. I can't monitor my core or cpu temp because my proc is unlocked frown.gif
    
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post #5 of 47
Iv'e also asked AMD a while back about this also, and they said the exact same thing about the Core Tempatures being correct, CPU Tempature can go slightly higher, it's the core tempatures that cannot hit the 60's which explains alot I guees.
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post #6 of 47
Quote:
Originally Posted by philhalo66;14629656 
hmm interesting, according to the specs on their website mine is safe up to 71C. Not sure why they say that when 62 is too hot.

I think this is to do with X6 CPU's, not entirely sure.
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post #7 of 47
Time to reinstall it then and compare it to HWMonitor.
post #8 of 47
I think this explains it more clearly, but you got the same answer so...
Quote:
Concerning your question regarding the temperatures with your processor. (1090) the maximum temperature threshold is 62 Celsius which set for the internal die (core) temperature of the chip. The core temperatures have an equational offset to determine temperature which equalizes at about 45 Celsius thus giving you more accurate readings at peak temperatures. The hindrance in this is the sub ambient idle temperature readings you speak of.

The silicon and adhesives used in manufacturing these processors has a peak temperature rating of 97+ Celsius before any form of degradation will take place. The processor also has a thermal shut off safe guard in place that shuts the processor down at 90 Celsius.

The Cpu temperature is read form a sensor embedded within the socket of your motherboard causing about a 7-10 Celsius variance form the actual Cpu temperature, which may be what you are reading about on the net.

You can use an application called AMD overdrive, that will allow you to monitor your temperatures accurately.

As long as your core temperature has not exceeded the high side of the 60 degree mark for extended periods of time you should be ok. 62 degrees holds a generous safety net to begin with.

I hope I was able to answer your questions, If you have any more inquiries don't hesitate to contact us.


Thank You

Alex Cromwell
Senior Technology Director
Advanced Micro Devices
Fort Collins, Colorado
2950 East Harmony Road
Suite 300
Fort Collins, CO
80528-9558
post #9 of 47
Thread Starter 
Quote:
Originally Posted by philhalo66;14629656 
hmm interesting, according to the specs on their website mine is safe up to 71C. Not sure why they say that when 62 is too hot.

This was in reguards to my 1090T and i think it goes with other phenom II's
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post #10 of 47
Thread Starter 
Sooo Now who has but loads more room to oc cause they were reading the wrong temp hahaha
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