That seems like a decent price. Depending on your internet habits, the $14.95 package might do you...especially coming from dial-up.
Overall, I would say AT&T has pretty good service and tech support when there's a problem. At my work we have 30 locations using AT&T DSL.
You might find out what's included with their installation fees and whether they can be waived if you'd like to do it yourself. Installation and setup is pretty easy. As far as I've seen (after 40+ installations at my work), the only thing the tech does when he comes out is put DSL filters on your jacks, run a dedicated line for the modem, plug in the modem, and activate your account.
You only need one DSL filter if you can get to your Demarc. Install it there and strip the DSL signal off on a separate line straight to your modem.
Find out what options you have as far as modems. About a third of our AT&T locations use this:
Another third use this:
The rest of them I was able to catch the tech at installation and requested this:
The Netopia and the 2Wire are both modem/routers. The Motorola is a residential gateway modem that they don't normally install at businesses. Of the three, the Motorola is by far the most reliable overall (in my experience).
I've had to replace just one of them in the last 3 years, whereas I've replaced about 8 of the 2Wires. I've only had to replace one Netopia also, so as far as durability, I guess it's tied with the Motorola.
As far as drolosing connectivity, about 1 in 50 problems is in a location with the Motorola, with about a 30/70 split of the remainder, with 2Wire being the worst.
I don't know if this is a known problem, but I've also had to replace about a dozen of the power supplies on the 2Wires (one locations 3 times
). Fortunately the AT&T stores around here carry them (I bet they're a big seller
Because of all this, I recommend using, and use myself, a simple modem and a good router behind it. Depending on how old your computers are and what type of wireless NIC you have in the laptops, you can probably find a very good router in the sub-$100 range that will outdo anything AT&T gives you.
Once you get the hardware in place, connect one of your PC's to the modem to set it up your account. AT&T will give you a website to go to to activate it. Then connect your router to the modem, the PC's to the router, Use one of them to log into the router via your browser and set up your network.
Total cost to you if you are allowed to self-install should be under what they would charge and your equipment will be a lot better. Plus, if you do it yourself you'll learn how everything goes together and won't have to call tech support if a problem arises.
Just my 2c worth...hope it helps,