Overclock.net › Forums › Components › Monitors and Displays › Playing the Dell exchange game, again....
New Posts  All Forums:Forum Nav:

Playing the Dell exchange game, again....

post #1 of 12
Thread Starter 
Well I knew might happen once again. 6 years ago to the month I was playing the same game with Dell for my new 2405FP monitor that had stuck pixels and bad backlight bleeding.

Today, i'm doing it with my beloved U3011. What an amazing monitor all around, its a HUUUUGE upgrade from my dwinky 20" Viewsonic after all these years.

Sadly, my first U3011 monitor had some serious yellow tinting issues on the right hand side of the monitor that drove me nuts on any bright or white background.

Got my replacement today and I was very happy to find the yellow tinting all but gone. But sadly after checking it closer with dead pixel buddy, I found a couple of stuck green pixels on the right hand side and even strangers, sections of green pixels in lines that look like matrix code. On top of that, backlight bleeding on the top right hand corner. Sigh..........back to dell chat again.

Thank God for the 21 day satisfaction and that Dell is paying all the shipping costs for these huge monitors, I can't imagine what it costs for overnight a 30+ pound LCD monitor, but thankfully, nothing outa my pocket, so I give Dell kudos for that.

I've got a 2nd U3011 coming and giving it one more try. After that, its getting too close to the end of the 21 day return policy and i'll sadly have to ask for a refund before I get stuck with a monitor im not happy with.
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
post #2 of 12
I had to return a U2311H because of a mis-aligned DVI port. It worked fine, but was just a little off...enough to where I wanted to exchange it.

I will say that Dell really takes care of their Ultrasharp customers. I called them just after the noon hour and the replacement was delivered by 10am the next morning. All I did was swap the good for the bad, slap on the return sticker and give it to the UPS guy. They followed up with a call the next day to see if I was happy.

Good luck with the second replacement. I hope they take as good a care of you as they did with me.

Rich
Ichiban
(17 items)
 
Niban
(20 items)
 
 
CPUMotherboardGraphicsRAM
i7-2600K ASUS P8Z68-V Pro ASUS EAH 6950 2GB DCII Corsair Vengeance PC3-12800 1600mHz 2x4GB 
Hard DriveHard DriveOptical DriveOptical Drive
Intel 320 series Western Digital Caviar Black LG Super Multi Blu Ray Burner LG Super Multi DVD Burner 
CoolingOSMonitorKeyboard
Cooler Master Hyper 212 plus Win 7 Pro 64 bit 3 x Dell U2311H/Dell 2209WA Logitech K800 
PowerCaseMouseMouse Pad
Corsair AX850 Corsair Obsidian 650D Logitech Performance MX Core XL 
Other
Scythe Kaze Master Pro Fan Controller 
CPUMotherboardGraphicsRAM
Intel i7 3930K ASUS P9X79 Deluxe ASUS HD7970 DCII Corsair Vengeance Low Profile 16GB 
Hard DriveHard DriveOptical DriveOptical Drive
Intel 520 Series Western Digital Caviar Black LG Super Multi BluRay Burner LG Super Multi DVD Burner 
CoolingOSMonitorMonitor
Noctua NH-D14 SE2011 Windows 7 Pro 64-bit Dell U2410 Dell U2410 
MonitorKeyboardPowerCase
Dell U2410 Logitech K800 Illuminated Wireless Corsair AX850 Corsair Obsidian 550D 
MouseMouse PadAudioOther
Logitech Performance Mouse MX Core XL Bose Companion 20 Multimedia Speakers Scythe Kaze Master Pro Fan Controller 
  hide details  
Reply
Ichiban
(17 items)
 
Niban
(20 items)
 
 
CPUMotherboardGraphicsRAM
i7-2600K ASUS P8Z68-V Pro ASUS EAH 6950 2GB DCII Corsair Vengeance PC3-12800 1600mHz 2x4GB 
Hard DriveHard DriveOptical DriveOptical Drive
Intel 320 series Western Digital Caviar Black LG Super Multi Blu Ray Burner LG Super Multi DVD Burner 
CoolingOSMonitorKeyboard
Cooler Master Hyper 212 plus Win 7 Pro 64 bit 3 x Dell U2311H/Dell 2209WA Logitech K800 
PowerCaseMouseMouse Pad
Corsair AX850 Corsair Obsidian 650D Logitech Performance MX Core XL 
Other
Scythe Kaze Master Pro Fan Controller 
CPUMotherboardGraphicsRAM
Intel i7 3930K ASUS P9X79 Deluxe ASUS HD7970 DCII Corsair Vengeance Low Profile 16GB 
Hard DriveHard DriveOptical DriveOptical Drive
Intel 520 Series Western Digital Caviar Black LG Super Multi BluRay Burner LG Super Multi DVD Burner 
CoolingOSMonitorMonitor
Noctua NH-D14 SE2011 Windows 7 Pro 64-bit Dell U2410 Dell U2410 
MonitorKeyboardPowerCase
Dell U2410 Logitech K800 Illuminated Wireless Corsair AX850 Corsair Obsidian 550D 
MouseMouse PadAudioOther
Logitech Performance Mouse MX Core XL Bose Companion 20 Multimedia Speakers Scythe Kaze Master Pro Fan Controller 
  hide details  
Reply
post #3 of 12
Thread Starter 
Sigh....... the 3rd replacement is real good in all areas, no dead pixels, very little backlight bleeding. However....i'm still getting a slight yellow tinting on the right hand side vs the left hand side and it is most noticable on white backgrounds and its annoying.

I dunno wether to throw my hands up and give up on ever getting a decent monitor from Dell even for this price range or are my demands to much even for spending $1200 on a freaking monitor. For $200-300, Its understandable to not have perfection in a entry level monitor in the 20-24 inch size, but cmon, this is a $1500 monitor marketed to proffessionals. Am I really asking to much to basically have a perfect monitor in this price range in all areas??
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
post #4 of 12
I don't think you're asking too much. You're right in having the mindset that you're buying a professional monitor that is designed for some of the best color reproduction on the market. You're not satisfied with spending that kind of money for bad color.

Keep exchanging until it's right.
post #5 of 12
Woops
Edited by chrisjag92 - 8/27/11 at 1:07pm
post #6 of 12
Thread Starter 
Yeah, for $1200 I pretty much expect perfection for that kinda money and i'm just not getting it with dell. Sucks, I really love this monitor but I can't stand having that tinting and keeping an expensive monitor with something that annoys me. Goes back to Dell on monday and now im back to my sucky 20" viewsonic.....
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
post #7 of 12
It's all that extra color from your pony avatar seeping into the screen.
post #8 of 12
Thread Starter 
Quote:
Originally Posted by MarvinDessica View Post
It's all that extra color from your pony avatar seeping into the screen.

"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
post #9 of 12
I know people who are very satisfied with their U3011, I still plan on buying one. I think you just keep getting lemons.
post #10 of 12
Thread Starter 
Quote:
Originally Posted by Crest View Post
I know people who are very satisfied with their U3011, I still plan on buying one. I think you just keep getting lemons.
Likely but its obviously not meant to be for me and my 21 days are just about up, so im basically outa time as well
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
"Night Fire"
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4.6ghz ASUS Maximus IV Gene-Z eVGA GTX 570 Superclocked @ 850/1700/1990 G.SKILL Ripjaws 8GB DDR3 
Hard DriveHard DriveOptical DriveOS
WD Caviar Black 640 AALS Intel 520 Cherryville SSD 120gig *Thanks OCN!* Asus DRW-2014L1T Win 7 Home Premium 64 bit 
MonitorKeyboardPowerCase
Dell U2412M Viewsonic VX2025WM Saitek II Antec TruePower New 550w Antec mini P-180 
MouseMouse PadAudio
Logitech Mx518 IceMat X-Fi Titanium w/PAX drivers 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Monitors and Displays
Overclock.net › Forums › Components › Monitors and Displays › Playing the Dell exchange game, again....