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MSI RMA ---- How long does it take?

post #1 of 8
Thread Starter 
Hello

I sent in my motherboard on Aug 1, and MSI received it on Aug 8. Its been almost two business weeks since then so I'm just wondering how long it takes for them to do the RMA.

I am going back to college next weekend, so I am kind of hoping it is back by next Saturday because I'm moving back on Sunday :/

Please give your experience and how long it has taken for you!
    
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post #2 of 8
It took me ~ 3 weeks to get my MoBo RMA'd; but I hounded them. In MI, US.
(>Q.Q)>
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(>Q.Q)>
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i5 2500k 4.5GHz @ 1.336 vcore MSI Z68a GD80 (B3) MSI GTX 560 Ti Twin Frozr II 8GB Ripjaws DDR3 1600 
Hard DriveOptical DriveOSMonitor
C300 128gb SSD / 750gb WD Black ASUS 24X DVD Burner Windows 7 ASUS VW246H 24" 
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post #3 of 8
Thread Starter 
Ugh! I hope its back soon -.- My case has just been lying here like a tortoise shell its sad to look at.
    
CPUMotherboardGraphicsRAM
i7 3770k Asus Z77 sabertooth HD Radeon 6870 CF Corsair Vengeance Blue 16gb 
Power
Corsair 750W 
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CPUMotherboardGraphicsRAM
i7 3770k Asus Z77 sabertooth HD Radeon 6870 CF Corsair Vengeance Blue 16gb 
Power
Corsair 750W 
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post #4 of 8
Sorry mate, it stinks when you need to RMA. Good luck; I would recommend emailing them and requesting updates
(>Q.Q)>
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k 4.5GHz @ 1.336 vcore MSI Z68a GD80 (B3) MSI GTX 560 Ti Twin Frozr II 8GB Ripjaws DDR3 1600 
Hard DriveOptical DriveOSMonitor
C300 128gb SSD / 750gb WD Black ASUS 24X DVD Burner Windows 7 ASUS VW246H 24" 
KeyboardPowerCaseMouse
Microsoft Sidewinder x4 Toughpower 775W 80+ Bronze HAF X 942 Logitech G400 
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(>Q.Q)>
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k 4.5GHz @ 1.336 vcore MSI Z68a GD80 (B3) MSI GTX 560 Ti Twin Frozr II 8GB Ripjaws DDR3 1600 
Hard DriveOptical DriveOSMonitor
C300 128gb SSD / 750gb WD Black ASUS 24X DVD Burner Windows 7 ASUS VW246H 24" 
KeyboardPowerCaseMouse
Microsoft Sidewinder x4 Toughpower 775W 80+ Bronze HAF X 942 Logitech G400 
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post #5 of 8
Too late now, but MSI offers advanced RMA. It's nice if want 0 downtime.
My System
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My System
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Intel 2500k Asus P8P67 Galaxy GTX580 8GB G Skill Ripjaws 
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Intel 80 gb SSD, Raptor 150 Windows 7 Home Premium 24" Samsung LCD Saitek Eclipse 
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post #6 of 8
I had my video card replaced 4 days after they received it. Must be different with mobos.
     
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Intel I7 860  Asus P7P55D-E Pro MSI ATI 6990 8gb G.Skill 1600 DDR3 (4x2Gb) 
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G. Skill 1600 DDR3 OCZ Agility 2 120Gb  Seagate SATA Barracuda 160GB TSH663B DVD burner 
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EK Supreme HF XSPC RC360 XSPC DDC Reservoir EK-FC6990 - EN (Nickel) 
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CPUMotherboardGraphicsRAM
Intel I7 860  Asus P7P55D-E Pro MSI ATI 6990 8gb G.Skill 1600 DDR3 (4x2Gb) 
RAMHard DriveHard DriveOptical Drive
G. Skill 1600 DDR3 OCZ Agility 2 120Gb  Seagate SATA Barracuda 160GB TSH663B DVD burner 
CoolingCoolingCoolingCooling
EK Supreme HF XSPC RC360 XSPC DDC Reservoir EK-FC6990 - EN (Nickel) 
OSMonitorKeyboardPower
Windows 10 64bit Pro Gateway FHX2300 Microsoft Wireless Multimedia V2 PC Power & Cooling Silencer 750 Quad 
CaseMouseAudio
Cooler Master HAF 932 Microsoft Wireless Optical Creative 5.1 
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post #7 of 8
You should just call there customer help!
I'm sure that would speed things up.
I've used there RMA once, and only took a week.


Edited:
Oops, wrong Rep, sorry.
Game Killer
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Intel i7 990 extreme @ 4.2GHz ASRock X58 Extreme MSI GTX-580 lightning G.Skill Ripjaws X DDR3-2000 9-9-9-24 
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Intel 510 250Gb SSD WD RE4 250Gb x 4 Raid-0 Plextor DVR 880SA VenomousX 
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Game Killer
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 990 extreme @ 4.2GHz ASRock X58 Extreme MSI GTX-580 lightning G.Skill Ripjaws X DDR3-2000 9-9-9-24 
Hard DriveHard DriveOptical DriveCooling
Intel 510 250Gb SSD WD RE4 250Gb x 4 Raid-0 Plextor DVR 880SA VenomousX 
OSKeyboardPowerCase
W7 Razor Lycosa PC power & cooling 950 CM ATCS-840 
AudioOther
SB Xf-i Xtreme Professional, Z2300 speakers WD 1Tb external SATA II 64Mb cache HD 
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post #8 of 8
Thread Starter 
Lol!

I just checked email and a few hours ago they sent me an email that they have shipped my mobo back! Hopefully it won't have issues biggrin.gif
    
CPUMotherboardGraphicsRAM
i7 3770k Asus Z77 sabertooth HD Radeon 6870 CF Corsair Vengeance Blue 16gb 
Power
Corsair 750W 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i7 3770k Asus Z77 sabertooth HD Radeon 6870 CF Corsair Vengeance Blue 16gb 
Power
Corsair 750W 
  hide details  
Reply
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