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Received wrong video card in box

post #1 of 15
Thread Starter 
Ordered the recertified PNY GTX465, and received a recertified GTS 450.
The box it came in says GTX465. Guess they put the wrong video card inside it.

I supposed I have to return it, get a refund, then hope I can later on order the 465 when and if it is in stock.

Any other suggestions?
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CPUMotherboardGraphicsRAM
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SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
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post #2 of 15
Contact them, only way to know!
     
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x6 1055T Crosshair IV Formula Sapphire HD6850 4GB Mushkin Redline 1600 cas.6 
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Samsung 840 Series 120GB WD Caviar Black 750GB Prolimatech Armageddon 7 Home Premium x64 
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Acer G235HAbd 23'' 1080p Logitech G11 PC Power & Cooling 500w ABS Canyon 595 Full Aluminum 
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post #3 of 15
Contact them ASAP so they don't say you lied.
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Blue Giant
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2TB WD Black Blu-Ray Reader Custom Water Cooling Windows 7 Professional 
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post #4 of 15
Thread Starter 
I have contacted them already. They said give them 3 days to check with the warehouse to see what could have happened.

Heck, I already know what happened...they sent the wrong card in the right box. The box it came in does say PNY GTX465.

I was billed for the 465.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4.0 GA EP45-UD3P Rev 1.6 MSI GTX480  8 GB G.Skill 1066 
Hard DriveOSMonitorPower
SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
Case
Storm Sniper 
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Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4.0 GA EP45-UD3P Rev 1.6 MSI GTX480  8 GB G.Skill 1066 
Hard DriveOSMonitorPower
SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
Case
Storm Sniper 
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post #5 of 15
ohh yea i'd contact them!
post #6 of 15
Quote:
Originally Posted by openchut82 View Post
I have contacted them already. They said give them 3 days to check with the warehouse to see what could have happened.

Heck, I already know what happened...they sent the wrong card in the right box. The box it came in does say PNY GTX465.

I was billed for the 465.

Newegg? Hope it all works out for you!
Blue Giant
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3820 Asus P9X79 MSI GTX 570 in SLI RipjawsX 16GB DDR3 1600 8-8-8-24 
Hard DriveOptical DriveCoolingOS
2TB WD Black Blu-Ray Reader Custom Water Cooling Windows 7 Professional 
PowerCaseAudio
KINGWIN Mach 1 1000w AZZA Solano 1000 Xonar DG 
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Reply
Blue Giant
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3820 Asus P9X79 MSI GTX 570 in SLI RipjawsX 16GB DDR3 1600 8-8-8-24 
Hard DriveOptical DriveCoolingOS
2TB WD Black Blu-Ray Reader Custom Water Cooling Windows 7 Professional 
PowerCaseAudio
KINGWIN Mach 1 1000w AZZA Solano 1000 Xonar DG 
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post #7 of 15
I think this is the 3rd or 4th time I heared of this happening with those PNY refurbs.
 
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G.Skill Trident X 2666mhz Intel 530 Sandisk Extreme Pro LG WH14NS40 
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LG WH16NS40 Noctua NH-D14 Win 10 64-Bit BenQ XL2730Z 
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Logitech G710+ Seasonic Platinum 1000w Fractal Design R5 Zowie FK1+ 
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XTrac Ripper XXL  4 x Vardar F-4 120mm (2x NH-D14, 2x Bottom Intake) 3 x Vardar F-3 140mm Intake (two front, one side) 
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Intel Celeron J1800 QNAP Proprietary  Intel HD Graphics Crucial 8GB Kit 
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4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 
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Media Server
(12 items)
 
 
CPUMotherboardGraphicsGraphics
i7 4770K MSI Z97S Krait XFX RX 480 Black Edition XFX RX 480 Black Edition 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2666mhz Intel 530 Sandisk Extreme Pro LG WH14NS40 
Optical DriveCoolingOSMonitor
LG WH16NS40 Noctua NH-D14 Win 10 64-Bit BenQ XL2730Z 
KeyboardPowerCaseMouse
Logitech G710+ Seasonic Platinum 1000w Fractal Design R5 Zowie FK1+ 
Mouse PadOtherOther
XTrac Ripper XXL  4 x Vardar F-4 120mm (2x NH-D14, 2x Bottom Intake) 3 x Vardar F-3 140mm Intake (two front, one side) 
CPUMotherboardGraphicsRAM
Intel Celeron J1800 QNAP Proprietary  Intel HD Graphics Crucial 8GB Kit 
Hard DriveHard DriveHard DriveHard Drive
4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 4TB Western Digital Red Pro 
CoolingOSPowerCase
Stock Embedded Linux External, 96 W, 100-240 V TS-451 
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post #8 of 15
"Recertified"? I think there might be a chance that whoever sent that card in before did a swap and it went unnoticed.
post #9 of 15
Thread Starter 
The GTS450 I received is also recertified.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4.0 GA EP45-UD3P Rev 1.6 MSI GTX480  8 GB G.Skill 1066 
Hard DriveOSMonitorPower
SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
Case
Storm Sniper 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4.0 GA EP45-UD3P Rev 1.6 MSI GTX480  8 GB G.Skill 1066 
Hard DriveOSMonitorPower
SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
Case
Storm Sniper 
  hide details  
Reply
post #10 of 15
Thread Starter 
Received RMA from Newegg along with pre-paid return.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4.0 GA EP45-UD3P Rev 1.6 MSI GTX480  8 GB G.Skill 1066 
Hard DriveOSMonitorPower
SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
Case
Storm Sniper 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4.0 GA EP45-UD3P Rev 1.6 MSI GTX480  8 GB G.Skill 1066 
Hard DriveOSMonitorPower
SSD Windows 10 Home  Acer 24" & LG 22" X 2 Corsair 850TX 
Case
Storm Sniper 
  hide details  
Reply
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