Can buyers leave feedback on cancelled (will not ship) orders?
Yes, buyers can leave feedback on cancelled orders. Though cancelled orders will no longer be visible on their order history page, buyers can still access cancelled orders from the Leave Seller Feedback page in their account.
When buyers place orders on Amazon.com, they have confidence that the orders will be fulfilled. It is important to make sure you are only offering items you are able to fulfill on time.
Buyers are not able to leave feedback on orders Amazon cancels, for example, when the buyer's credit card is invalid. We do not send these orders to you and we therefore do not hold you responsible for the buyer experience.(
Can't seem to leave feedback regarding my cancelled order from onsale, as I can't even find it anymore! Amazon must be protecting them from the thousands of pissed off customers they created! This feels like a lot of BS...
EDIT: For some reason it's not linking to the source properly, anyway you can find it on Amazon.com under "Seller Performance - FAQ"...Edited by Campin - 8/24/11 at 1:30pm